Reviews
This was our first experience here.
This was our first experience here. We came here just to work with Marco Lopez. He listens to our needs and doesn’t waist time with nonsense. He is the best. It was our first purchase with our daughter and she is so happy with the friendliness she received from Marco. Looking forward to a great relationship going forward.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We’re thrilled to hear Marco made your first visit—and your daughter’s first purchase—so positive and memorable. We look forward to being here for you in the future!
They are good at finding what you need best!
They are good at finding what you need best!! We are happy with our purchase
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're so glad to hear that our team was able to help you find the perfect fit. Enjoy your new vehicle!
I recently purchased GLE 350 from the showroom.
I recently purchased GLE 350 from the showroom. I had a great experience, Adam was extremely helpful and made the buying process seamless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're thrilled to hear that Adam made your GLE purchase smooth and enjoyable. Congratulations on your new vehicle!
My car buying experience with Mercedes-Benz of Grapevine
My car buying experience with Mercedes-Benz of Grapevine was outstanding thanks to Basel Abbas, Sales Manager. Basel is both experienced and incredibly knowledgeable. Basel went above and beyond, by programming my car and downloading the app onto my phone for me.The entire process, from test driving to finalizing the paperwork, was smooth and efficient. I highly recommend Basel Abbas and Mercedes-Benz of Grapevine. I absolutely love my new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're thrilled to hear that Basel made your car buying journey at Mercedes-Benz of Grapevine seamless and enjoyable. His attention to detail and commitment to going above and beyond truly reflects our dedication to exceptional client care. We’re so glad you love your new car and appreciate your recommendation!
Ive been coming to this dealership since 2022 and the
Ive been coming to this dealership since 2022 and the service here had been wonderful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for being a loyal client since 2022! We're grateful for your continued trust and so glad to hear the service has been wonderful. We look forward to serving you for many more visits to come!
Exceptional experience!
Exceptional experience! This is the second time I’ve bought a vehicle from this dealership. Both times my salesperson was friendly, knowledgeable and willing to work within my parameters.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your continued trust in Mercedes-Benz of Grapevine! We're thrilled to hear both of your experiences have been exceptional. It’s always our goal to provide friendly, knowledgeable service tailored to your needs. We look forward to welcoming you back next time!
Had the best experience with great service, which made
Had the best experience with great service, which made this process seamless! Was very helpful and appreciated all the help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're so glad to hear the service made your process seamless and enjoyable. Our team at Mercedes-Benz of Grapevine is always here to help, and we appreciate the opportunity to assist you. Enjoy your new vehicle!
The dealership was amazing and everyone was very
The dealership was amazing and everyone was very professional and eager to assist. Very pleased
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We're thrilled to hear you had a great experience at Mercedes-Benz of Grapevine. Our team is committed to providing professional, attentive service, and we're glad it showed. We appreciate your support and look forward to assisting you again in the future!
Tom Lim was extremely Professional.
Tom Lim was extremely Professional. Attention to detail with amazing customer service. Great experience! Awesome
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're delighted to hear that Tom provided such a professional and detail-oriented experience. His commitment to outstanding customer service truly reflects the standard we strive for at Mercedes-Benz of Grapevine. We appreciate your feedback and hope you enjoy every mile in your new vehicle!
Thoroughly pleased with our 2025 GLE -350 purchase.
Thoroughly pleased with our 2025 GLE -350 purchase. Val Neris made sure all details were taken care of, and did what she said she would do. Very pleasant experience overall. Val was key to that experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We’re thrilled to hear you're enjoying your 2025 GLE 350 and that Val made the process seamless and enjoyable. She’s truly dedicated to delivering exceptional service, and we're so glad she made such a positive impact. Congratulations again on your new vehicle!
We originally went in to purchase a new vehicle. Just happen to meet Val on our way in the door. She introduced us to the idea of buying a slightly used Mercedes from their loaner fleet. The GLE-350 4-matic has the features we wanted, and did not have those features that we did not want such as running boards, extra large sun roof, etc. Val took care of all the details, did what she said she would do, and we got the vehicle we wanted for a great price. Thanks!