Reviews
Real nice guy he help us a lot with everything we needed
Real nice guy he help us a lot with everything we needed 100% recommended he explained pretty good all the options. The car has the future and everything.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We are glad to hear our team was helpful, explained everything clearly, and made sure you had all the options you needed. We truly appreciate your recommendation and hope you enjoy every moment with your new car.
Marco Lopez you are a pleasure to work with and you made
Marco Lopez you are a pleasure to work with and you made the process of purchasing my beautiful GLC300 an amazingly easy experience, thank you so much. Everyone was super nice and very professional! I visited several dealerships in the area, not just Mercedes Benz. I have to say that this dealership outshined them all in so many ways. I am so pleased that I purchased a Mercedes and that I got it at Mercedes Benz of Grapevine.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new GLC! We’re delighted to hear that Marco and our team made your experience so easy and enjoyable, and that Mercedes-Benz of Grapevine stood out among other dealerships. Thank you for your kind words. We’re thrilled to have earned your trust and look forward to serving you again in the future.
Great experience with Val: She took the time to explain
Great experience with Val: She took the time to explain every step of the process and she was very easy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We’re delighted to hear that Val made the process clear, smooth, and enjoyable. We look forward to welcoming you back to Mercedes-Benz of Grapevine.
I am forever a customer of Mercedes Benz of Grapevine.
I am forever a customer of Mercedes Benz of Grapevine. From Tom Lim, to Peter C. these guys ALWAYS go above and beyond, and make magic happen! The customer service given is second to none!!! From the moment you arrive, start to finish, driving away in a new vehicle, I felt like I was working with family. Grateful to everyone there, and I'll see you guys again for sure!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback and loyalty! We’re thrilled to hear that Tom, Peter, and our entire team made your experience feel seamless and welcoming from start to finish. It means a lot that you feel like family with us, and we look forward to seeing you again at Mercedes-Benz of Grapevine.
Marco Lopez and the entire Mercedes-Benz team made my
Marco Lopez and the entire Mercedes-Benz team made my GLS450 purchase truly exceptional. Marco was attentive, professional, and went above and beyond to ensure a smooth and stress-free buying experience. From start to finish, I felt valued as a customer, and the dealership exceeded every expectation. I highly recommend Marco and this dealership to anyone looking for outstanding service and a seamless car buying process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new GLS! We’re thrilled to hear that Marco and our team provided attentive, professional care and made your purchase smooth and stress-free. Thank you for your kind words and recommendation—we look forward to welcoming you back to Mercedes-Benz of Grapevine in the future.
Marco Lopez and the entire Mercedes-Benz team made my GLS450 purchase truly exceptional. Marco was attentive, professional, and went above and beyond to ensure a smooth and stress-free buying experience. From start to finish, I felt valued as a customer, and the dealership exceeded every expectation. I highly recommend Marco and this dealership to anyone looking for outstanding service and a seamless car buying process.
I just purchased a new S 580 from Marco Lopez!
I just purchased a new S 580 from Marco Lopez! I appreciate his professionalism and transparency in pricing and options which were tailored to my specific needs. I highly recommend him and the staff at Mercedes of Grapevine!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new S 580! We’re delighted to hear that Marco’s professionalism and transparency made your experience smooth and tailored to your needs. Thank you for your kind words and recommendation—we look forward to welcoming you back to Mercedes-Benz of Grapevine.
I had Will help me and he was excellent and provided
I had Will help me and he was excellent and provided amazing service. 10/10 would recommend him to anyone
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We’re thrilled to hear that Will provided excellent service and made your experience a 10/10. We truly appreciate your recommendation and look forward to welcoming you back to Mercedes-Benz of Grapevine.
Tom was great to work with and I would certainly do
Tom was great to work with and I would certainly do business with him again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We’re delighted to hear that Tom made your experience so positive, and we look forward to welcoming you back to work with him again at Mercedes-Benz of Grapevine.
Val was very kind, courteous, very knowledgeable about
Val was very kind, courteous, very knowledgeable about the Mercedes we bought. She made the transaction very easy and went out of her way to help us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We’re thrilled to hear that Val’s kindness, knowledge, and attentive care made your purchase process smooth and enjoyable. We hope you love your new Mercedes-Benz and look forward to welcoming you back.
The dealership itself was great.
The dealership itself was great. It was clean, well organized and had a solid selection of vehicles. The rest of the staff were friendly, professional and genuinely helpful. They made the process smooth and stress free and I appreciated their transparency when it came to pricing and options. I would definitely recommend the dealership overall, just be mindful of which salesperson you choose to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your 5-star review and for recommending our dealership! We’re glad to hear you enjoyed the selection, professionalism, and smooth process. We did notice that the Sales Experience Manager rating you provided was lower, and we’d appreciate it if you could email us at ManagementTeam@avondale.com with more details. Your feedback will help us better understand your experience and continue improving.