Reviews
The service advisors, Stephanie and Brian were able to
The service advisors, Stephanie and Brian were able to work with the unique situation with professionalism.
The service advisors, Stephanie and Brian were able to
The service advisors, Stephanie and Brian were able to work with the unique situation with professionalism.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Rickie! We're thrilled to hear that Stephanie and Brian provided you with professional service in your unique situation. At Checkered Flag Honda, we strive to accommodate all our customers' needs. We hope to see you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Kaylee was very thorough & knowledgeable- great job
Kaylee was very thorough & knowledgeable- great job in getting the car done accurately & promptly, including working with Car Shield - very professional!...Joe, was the expert mechanic - for over 30 years - please let him know he did a super job on my 2006 Pilot - he personally came out & introduced himself, & said my car was in prestine shape!! ...Brian Giles assisted, when I picked up the car - many tks to all your staff!, Brian B
Kaylee was very thorough & knowledgeable- great job
Kaylee was very thorough & knowledgeable- great job in getting the car done accurately & promptly, including working with Car Shield - very professional!...Joe, was the expert mechanic - for over 30 years - please let him know he did a super job on my 2006 Pilot - he personally came out & introduced himself, & said my car was in prestine shape!! ...Brian Giles assisted, when I picked up the car - many tks to all your staff!, Brian B
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your wonderful experience at Checkered Flag Honda, Brian! I'm thrilled to hear that Kaylee, Joe, and the rest of our team provided you with thorough and professional service while taking care of your 2006 Honda Pilot. I appreciate your kind words and will definitely pass along your compliments to Joe. We look forward to seeing you again and helping you with any future needs! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Brian Giles was very attentive and made sure I got
Brian Giles was very attentive and made sure I got everything done that I needed to for my trip to be safe.
Brian Giles was very attentive and made sure I got
Brian Giles was very attentive and made sure I got everything done that I needed to for my trip to be safe.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Ashley! I am thrilled to hear that Brian was attentive and helped ensure you had everything you needed for a safe trip. At Checkered Flag Honda, we strive to provide exceptional service. We look forward to assisting you again in the future! Safe travels! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Brian was super easy to work with.
Brian was super easy to work with. He let me know what was needed and what was not without beating around the bush. He kept me well informed throughout the day and made my experience easy and had a quick turnaround with same day repairs.
Brian was super easy to work with.
Brian was super easy to work with. He let me know what was needed and what was not without beating around the bush. He kept me well informed throughout the day and made my experience easy and had a quick turnaround with same day repairs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Chelsey! We appreciate your kind words and are thrilled to hear that you had such a positive experience with us at Checkered Flag Honda. We're glad that Brian was able to provide you with clear communication and swift service during your visit. We look forward to serving you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Advisor Brian Giles handled my service appointment and
Advisor Brian Giles handled my service appointment and did an outstanding job as always.
Advisor Brian Giles handled my service appointment and
Advisor Brian Giles handled my service appointment and did an outstanding job as always.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Mark! We’re thrilled to hear that Brian provided you with outstanding service during your appointment. At Checkered Flag Honda, we strive for excellence, and it’s great to know that our efforts are appreciated. We look forward to serving you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
I went to see a car I found on a sat night .
I went to see a car I found on a sat night . The salesman said I couldn't see that car . Then said I could see another car . Went outside , came back and said the back lot was flooded . So when we left we checked . Lot wasn't flooded . I made an appt . Went there again for the appt . They said I couldn't see the car , said it was at service . Another day I came back and was able to test drive the car . It had pretty severe paint damage and rim damage. I wanted to buy it and them reduce the price as is . They wouldn't adjust price . They wanted me to make 2 appts to fix after I purchased the car . They would only fix some of the paint and repair , not replace rims . They wouldn't budge at all . So I said no . After that conversation no one spoke to me again . They didn't offer to show me another car . Terrible service ! And in my opinion the car was over priced ! Not a fair deal !
I went to see a car I found on a sat night .
I went to see a car I found on a sat night . The salesman said I couldn't see that car . Then said I could see another car . Went outside , came back and said the back lot was flooded . So when we left we checked . Lot wasn't flooded . I made an appt . Went there again for the appt . They said I couldn't see the car , said it was at service . Another day I came back and was able to test drive the car . It had pretty severe paint damage and rim damage. I wanted to buy it and them reduce the price as is . They wouldn't adjust price . They wanted me to make 2 appts to fix after I purchased the car . They would only fix some of the paint and repair , not replace rims . They wouldn't budge at all . So I said no . After that conversation no one spoke to me again . They didn't offer to show me another car . Terrible service ! And in my opinion the car was over priced ! Not a fair deal !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience with us. We understand how frustrating it can be when expectations are not met, especially regarding viewing the vehicle and the condition of the car. At Checkered Flag Honda, we strive to provide transparent and fair service, and your feedback is valuable in helping us improve. We’d appreciate the opportunity to discuss your experience further. Please feel free to reach out to me directly. Thank you again for your feedback. Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
From entering the building, during the process and
From entering the building, during the process and driving off in a new vehicle, everything went smoothly and everyone was professional. David Haydu did a great job explaining everything and was very laid back which made the process even more enjoyable.
From entering the building, during the process and
From entering the building, during the process and driving off in a new vehicle, everything went smoothly and everyone was professional. David Haydu did a great job explaining everything and was very laid back which made the process even more enjoyable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Stephen! We're thrilled to hear that your experience at Checkered Flag Honda was smooth and enjoyable. David is indeed a great asset to our team, and we're glad he made your purchase process pleasant. We appreciate your kind words and hope to see you again soon! Enjoy your new vehicle! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
Rachel was knowledgeable about Honda products.
Rachel was knowledgeable about Honda products. She was very kind and thoughtful with me.
Rachel was knowledgeable about Honda products.
Rachel was knowledgeable about Honda products. She was very kind and thoughtful with me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful feedback, Theresa! We’re thrilled to hear that you had a great experience with our team and found our Honda product knowledge helpful. Your kind words about our service mean a lot to us. We look forward to assisting you at Checkered Flag Honda again soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
I absolutely love, Love, LOVE my service advisor Monica!
I absolutely love, Love, LOVE my service advisor Monica!!! She always takes care of me and anything I need with my new CRV I just purchased!!! SHE NEEDS A RAISE if that means anything to anyone other than her! ;-)
I absolutely love, Love, LOVE my service advisor Monica!
I absolutely love, Love, LOVE my service advisor Monica!!! She always takes care of me and anything I need with my new CRV I just purchased!!! SHE NEEDS A RAISE if that means anything to anyone other than her! ;-)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words, Krystal! I am thrilled to hear that Monica has provided you with such exceptional service at Checkered Flag Honda. It's wonderful to know that you're loving your new CRV! We truly appreciate your feedback and will definitely pass along your compliments to Monica. We look forward to serving you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
I have to say that my representative "Monia Ellis" was
I have to say that my representative "Monia Ellis" was fantastic from the moment I called to ask for my CR-V recall parts to the end. She took the time to see if the service center had the parts, which other dealership has made me wait for 6 months. She scheduled me right away and treated me as if I was a constomer for a long time. I was treated with white gloves even when the service shop needed more time to work on my car. She not only offered me free Lyft service from/to the place and my destination but she also provided me with a rental. All for free. I had a very negative view of dealership places in general but after working with Monica, I think I changed my mind at least for Honda but Checkered Flag Honda. Please hire more people like her and you won't regret it.
I have to say that my representative "Monia Ellis" was
I have to say that my representative "Monia Ellis" was fantastic from the moment I called to ask for my CR-V recall parts to the end. She took the time to see if the service center had the parts, which other dealership has made me wait for 6 months. She scheduled me right away and treated me as if I was a constomer for a long time. I was treated with white gloves even when the service shop needed more time to work on my car. She not only offered me free Lyft service from/to the place and my destination but she also provided me with a rental. All for free. I had a very negative view of dealership places in general but after working with Monica, I think I changed my mind at least for Honda but Checkered Flag Honda. Please hire more people like her and you won't regret it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review! We are thrilled to hear about your positive experience with Monia at Checkered Flag Honda. It’s great to know that she provided you with exceptional service during your CR-V recall process, especially by ensuring you had the parts and offering convenient transportation options. Your feedback is greatly appreciated, and we’ll be sure to share your kind words with Monia and the team. We look forward to serving you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com