Reviews
Dealer that tries to take an advantage
All they look for (sales department) is to make as much as possible, not to make long term clients. Tried to speak with them after the sale, no one returned my calls after leaving several messages. Terrible experience, never again they would have my business.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your recent experience. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Direct Customer Service Team | (201) 712-9668 | hyundai@rt4cars.com
Great
Answer all my question respectively.. help me decide which car was the best for me... Could not ask for more. the best dealership.. I left with a smile on my face :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager
Great experience
I had a great experience with leasing my new car. The salesman answered all my questions and really helped me understand the new features in my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager
Car purchase
Extremely satisfied with service. Will recommend to others. The weather was not good but that did not stop Eddie from taking my children out on test drives. Eddie was not pushy and would do his best to work with us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the feedback! We are happy to hear of your positive experience at Hyundai of Paramus, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager
Hyundai of Paramus
Brian Gombocz, did an excellent job in getting me into the vehicle that I wanted. Even though I arrived late to purchase my vehicle he waited past closing time to make sure that everything was right. I found that to be very impressive & professional. I did not feel rushed at all. Thank you again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager
Great
Excellent service and not pressured at all by the sales team. Leased my car, my son's car and my son in laws car all in one day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gianna, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager
Excellent
Great people! Help you find the right car for you. He gives his full attention and made sure that you are happy before leaving the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
April, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager
PARAMUS HYUNDAI
A better experience I don't think I could have had. The salesman was very well versed on any questions I had about the car and model I asked about.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager
SATISFIED
BRANDON MARTINEZ WAS GREAT. HE WAS VERY FRIENDLY AND HELPFUL AND MADE THE WHOLE EXPERIENCE GREAT. BRANDON SHOULD BE RECOGNIZED FOR A FANTASTIC JOB. WE ARE VERY HAPPY WITH OUR NEW CAR.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Brandon made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us again. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager
Happy Customer, would definitely recommend the dealership. Not a pushy sale. The Sales Person knew the product well. He showed me all the options in the car and took his time explaining to me how they work
I would recommend this sales person to a friend. Pleasant experience. The Sales person was very knowledgable about the product. He was not pushy. He took his time to explain the options and how they work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Direct Customer Service Team | (201) 712-9668 | hyundai@rt4cars.com