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Hyundai of Paramus

(1,851 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (855) 918-6709 (855) 918-6709
Used (877) 879-6242 (877) 879-6242
Service (888) 798-6816 (888) 798-6816

Reviews

(1,851 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of Paramus from DealerRater.

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Hyundai Sante Fe Vehicle Family Car

We love the vehicle...the vehicle rides beautiful...very roomy....the staff was wonderful...great location!!! Would definitely go back!!! The fianance department was great....many cars to choose from...would send family there too! Very happy with the overall service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

John, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Hyundai of Paramus! If there is anything else we can do for you just give us a call! Direct Customer Service Team | (201) 712-9668 | hyundai@rt4cars.com

Great customer service!

Ed was great throughout the whole process! Recommend him to everyone in the market for a new car! Thanks to everyone at Paramus Hyundai!! They were great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Direct Customer Service Team | (201) 712-9668 | hyundai@rt4cars.com

Just needed a key fob

Just needed a spare key fob..it was expensive...not their fault...let me wait since it has to be programmed...everyone was very polite and courteous...very happy..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate the kind words, Mike. We look forward to seeing you again in the future! Direct Customer Service Team | (201) 712-9668 | hyundai@rt4cars.com

Excellent

It had been an awesome experience to acquire this car. Everyday I ride it , I am more in love with it.Great choice and my family enjoys the ride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Great place!

Great dealership and great deal! I would reccomend this place to my friends and family. Thank you very much! Go here and ask for Eric.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Eric. Please let us know if we can ever help you in the future. Direct Customer Service Team | (201) 712-9668 | hyundai@rt4cars.com

Dealer that tries to take an advantage

All they look for (sales department) is to make as much as possible, not to make long term clients. Tried to speak with them after the sale, no one returned my calls after leaving several messages. Terrible experience, never again they would have my business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your recent experience. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Direct Customer Service Team | (201) 712-9668 | hyundai@rt4cars.com

Great

Answer all my question respectively.. help me decide which car was the best for me... Could not ask for more. the best dealership.. I left with a smile on my face :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Great experience

I had a great experience with leasing my new car. The salesman answered all my questions and really helped me understand the new features in my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Great

Excellent service and not pressured at all by the sales team. Leased my car, my son's car and my son in laws car all in one day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Gianna, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Excellent

Great people! Help you find the right car for you. He gives his full attention and made sure that you are happy before leaving the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

April, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager