Hyundai of Paramus

Iggi is the best! Very professional and helped me get a new Sonata limited at a good price. I highly recommend him!

It's not my style to just trash a business, but Paramus Hyundai earned this scolding. When POOR CUSTOMER SERVICE is coupled with POORLY TRAINED Salesman & incompetent Receptionist who schedules Service appointments all culminates to what I will refer to as the Paramus Hyundai xxxx SHOW!! Bought a 2021 Hyundai Elantra in MAY (my 6th Hyundai). Was told that you receive a free oil changes for 3 yrs/36,000 miles. Tried to make my first oil change appt & was told it was 4 weeks out. Planned to take a long road trip so I bought an authorized Elantra Oil Filter from the service department & when to Valvoline for a Synthetic Oil change. Found out that the filter sold to me was the wrong oil filter. Also found out that there were 3 different type oil filters for the Elantra 2021. Obviously the service department was not aware of this. Then I made an appointment for my second oil change & this time made it in advance. That worked out just fine. Now I made an appointment for my 3rd Oil Change at approx. 19,000 miles. Do road trips to Florida to avoid flying due to the pandemic. Was never told that Hyundai has to approve Oil Changes based on time & miles. Was supposed to be informed of this by my salesperson. That did not happen. The receptionist who took my appointment never asked me for mileage or last checked when I had my last oil change. So I arrived at 8am after driving for 30 minutes only to be told that Corporate Hyundai denied approval of my oil change. Then the service manager said you should of told of how this works, which I explained above. Nothing we can do. So you tell me I shouldn't be PISSED. It only shows that at Paramus Hyundai it's only about selling Cars & trying to up sell service which I personally witnessed twice while waiting on-line. No one is communicating with the customer. Again I apologize for having to take Hyundai Paramus to task. But I'm tired of being abused by INCOMPETENCE & they earned this review..

Had a great experience getting another lease! Iggy and Rocco were great in finding the right match for me! I didn’t feel pressured to lease a car I didn’t want from this awesome dealership! They listened to what I wanted and needed and came through 100%!

We searched for our car (a Hyundai Tucson Hybrid Plug-in) for several months, all over the country. We had just about given up hope when we contacted Iggi. He had the car coming in, and was willing to take a deposit to hold if for us. He was great throughout the process, keeping us informed about delays (there were a couple) and making sure the process went smoothly. When we finally came in to pick up the car, he was as excited as we were. He even had a big ribbon on the car! He followed up with us several times to make sure we made it home ok (we had to drive about 600 miles, just in front of a major snowstorm). We are very happy with the car and with the service Iggi and his team provided.

Please check all reviews from other sites before dealing with this dealer there website is fixed they r a one star dealer at most especially there service dept Annie n the service manager!

Excellent service especially Iggy Baretta sales expertise Friendly and knowledgeable Highly recommend Iggy and staff

Had service appt was told needed car for 4 plus hours to check a broken switch I had a 8 am appt ! This is totally unacceptable unless all there appts r made for 8 am ???? It would have taken 30 seconds to see it was broken always a problem here!

Iggy was great. Lots of traffic on route 4 can be a bit tough but nothing you can do about it. The Elantra N-Line red sports car hooked me and Iggy's personal experience with it and praise of it, sealed the deal! Very pleased with the quick preparation and paperwork.

Damion & Brian were great to work with. Best experience I've had at any dealership! Ask for Damion!!

Iggi was one of the best salesman I ever had the pleasure of dealing with. A true gentlemen.