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Hyundai of Paramus

(1,846 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (855) 918-6709 (855) 918-6709
Used (877) 879-6242 (877) 879-6242
Service (888) 798-6816 (888) 798-6816

Reviews

(1,846 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of Paramus from DealerRater.

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Iggy is amazing!

Iggy is amazing! He is professional and his expertise is outstanding! We will come back for future purchases because he makes us feel confident and secure with our cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know about your visit here at Hyundai of Paramus. It is great to see our team was professional and walked you through the experience. We look forward to providing you with the same excellence on your next visit.

Iggy was very helpful in getting my car in 2 days.

Iggy was very helpful in getting my car in 2 days. The dealer store was helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Vinay, We are happy that you found our team to be helpful. Thank you for choosing Hyundai of Paramus and we hope to continue to assist with all of your future automotive needs.

I can’t say enough about Iggi from Paramus Hyundai.

I can’t say enough about Iggi from Paramus Hyundai. He went above and beyond to help me secure the car I had been searching for over many weeks. He was highly professional, knowledgeable and most importantly, honest. I had basically given up on my search to find the card that I loved so much - but he made it happen. He organized everything over the phone and told me exactly what was needed, so that when I showed up at the dealership the following day, it was a very smooth and pleasant experience. I would recommend him highly for anyone looking for a new car and an excellent sales person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Hyundai of Paramus, Michelle! We are happy to know that you enjoyed such a smooth and pleasant sales experience with our team. Let us know if there is anything else we can help you with!

New this is what customers service needs to be at all

New this is what customers service needs to be at all Hyundai dealerships. This time they took care of everything. They provided a ride home and when we picked up the Palisades they provided complete and clear information on what was done. Mrs. Rappa was exceptional. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Hyundai of Paramus, Carlos! We are happy to know that you enjoyed the care we provided for your Hyundai Palisade. Let us know if there is anything else we can help you with.

Amazing sales and after sales service by Iggi.

Amazing sales and after sales service by Iggi. I highly recommend a visit at this dealership to anyone looking to purchase a Hyundai. Iggi spent ample time with us to discuss and help us decide a car model and our financing options. He made our process of buying a SUV so simple and smooth. Especially happy with the fact that our car was delivered nearly 2 weeks before the scheduled time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Mansi, in order to deliver the best experience possible, we try to set high expectations for ourselves and our Sales Team. We're so glad to receive your positive review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out to us here at Hyundai of Paramus.

It’s been a while since we’ve experienced a great sales

It’s been a while since we’ve experienced a great sales person. Nowadays, people don’t even greet you. We have been to many dealerships where we couldn’t even get anyone to glance at us. We understand that the Internet commands attention and everyone makes their decision based on that but the Internet does not have a personality. Its always nice to run into someone who is excited about the product that you’re buying as you are. It was our pleasure to meet Iggi this weekend and then one of the fastest purchases I’ve ever made. He did an amazing job, we could tell it was going to be a different experience when we walked in and the general manager smiled from ear to ear like he was happy to see us. It all starts with leader ship congratulations to you Paramus Hyundai team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. I'm very glad to learn you didn't feel pressured at any point throughout your car buying experience, and that you ultimately left with exactly what you wanted. I'm proud to know our Sales Team did everything they could to make you completely satisfied with your purchase. We are looking forward to taking care of any of your auto needs in the future. Thank you again for your business.

Paramus Refuses Service our Palisades

So some reason this dealership refuses to service our Hyundai Palisades because we didn’t purchase it from them. But they wanted to charge us an extra $6,000 when we tried to buy it from them. A formal complaint has been filed with Hyundai corporate, and now I’ll leave reviews everywhere. BBB complaint next and also will be reaching out to the Consumer Protection NJ Office of the Attorney General.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Carlos, We have received your review and a member of our team will be following up. Best, Service Management Team 551-999-6771

Ms.

Ms. Annie Ramaglia took the time to learn about me, and really understood how to help my car. I can tell the service experts respect one another and want the best for the driver and their car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing Hyundai of Paramus! Our team always works hard to make your experience great! They will be glad to see your feedback.

Iggi was the best.

Iggi was the best. He welcomed me wholeheartedly and gave me run down on how everything works. He allowed me to test drive and take my time with the viewings and decisions I had to make. Honest and great man.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your great review, and for giving our dealership such a high star rating! We always strive to provide top quality service to every guest, and are pleased to learn that you enjoyed your experience here at Hyundai of Paramus! We hope you continue to choose us for all your automotive needs! Take care!

Iggi is the best! Very professional and helped me get a...

Iggi is the best! Very professional and helped me get a new Sonata limited at a good price. I highly recommend him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We hope to continue to be your go-to dealer and please don't hesitate to reach out when you need anything in the future. Thank you very much for choosing to bring your business to us here at Hyundai of Paramus.