Hyundai of Paramus

Very bad service experience! I arrived with a 3-year-old car that was under the manufacturer's warranty and serviced on time, they didn't know how to locate the fault, so they asked me to pay for two hours of diagnostics or perform various maintenance operations on the grounds of poor maintenance. I have all the approvals for timely treatments at an authorized Hyundai garage. In addition, when I wanted to pay, it took several hours to examine a State Department card that was clearly tax exempt. My wife wasted precious time with a small child in the garage without receiving an appropriate response from the employees or from the manager who transferred the responsibility to the accounts management department and did not give me the opportunity to speak with them. Just a bad experience.

Avoid This Dealership! I brought my 2011 Hyundai Sonata in for a clock spring replacement under an extended warranty (TSB 17-BE-004-1). The car showed every sign of a broken clock spring, but they insisted on quoting a 2-hour diagnostic, even though the TSB states the diagnosis only takes 20 minutes. They confirmed the clock spring was faulty, but then claimed the airbag light was on for a different reason and are charging me $450! Despite me being clear that I only wanted the clock spring diagnosed, they still pushed unnecessary diagnostics. I would never bring my vehicle here for any service... Even warranty work!

I don't recommend this Dealer, Sales agent lied to me when I get the car, he charged me $400 for motor vehicle fees, I research online it's only $225 for plates and registration for leasing a new vehicle and I told him then he promised me to refund me the difference once he get the plates, it's been over 2 months and I am still waiting for the refund ( $175) bunch of liars.

They made it a very quick and easy experience. No hard sell, no run around on pricing, no xx. Iggi was a pleasure to work with!

Justice Minter was amazing throughout the car purchasing experience! He answered my questions about the vehicle, took me on a test drive and demonstrated true commitment to providing valuable customer service. Thanks to everyone at Paramus Hyundai for your help!

they are worst dealer service provider . After going in 3 times for repair for engine issue they keep on coming up with different issue and no warranty provided on the work done .And the amount they are charging for repair are outrageous

Iggi Barreto is simply the best car salesman I have ever worked with. I have leased several Sonatas from Paramus Hyundai and Iggi’s knowledge, courtesy, and exceptional personalized service is outstanding. I have enjoyed each car I have leased from this dealership, and Iggi Barreto’s outstanding salesmanship has been a big factor in my choice of a car. Deborah B.

Had an extremely pleasant experience at Hyundai of Paramus. Especially with Iggi Barreto he went above and beyond for us in the leasing of our new car! Highly recommend him as your sales associate when you go !!

Me and my Family LOVEE Hyundai of Paramus!! We’ve gotten many many cars here they are the best and we will continue to keep coming back and Iggi Barreto is to thank for that!! He is the best car sales man we have ever had the pleasure of dealing with !!

Very disappointed in this dealership as they said they would pay for my last payment on my other car 04/04/24 and here it is 07/16/24 and no payment still be aware customers please go to another dealership! Please!