Reviews
Great customer service
Purchased a car today for Van Devere and it was a great experience. Brett and all the sales staff were friendly, helpful and knowledgeable. Brett showed us cars in our price range and was not pushy on buying a car. Brett was great even though we came on a cold, snowy day initially. He heated up the cars we wanted to look at and made it a great experience. Also the next day we came in he was willing to let us walk around the lot and look at all the options and just get in the cars to see how our 6 ft tall son felt sitting in the different cars! We actually ended up going with a higher priced car as it was a better fit for what we were looking for in a vehicle but had many options to choose from with this dealer. This is our 3 rd vehicle from Van Devere and I know when it's time for our next vehicle we will be coming back here! Thanks to Brett and all the staff at the Van Devere Outlet for a great car buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for continuing to come back and see us for your vehicle needs! It is because of great customers (like yourself) and a great sales staff (like Brett) that we are able to be the largest auto group in Akron. We hope you continue to enjoy your vehicle, and as always, please do not hesitate to reach out to us with any questions. Thanks again!
Vandeveere rocks!
I went to Vandeveere when my car was falling apart, I was in desperate need of a new one! I met these friendly salesmen, who were more than willing to assist me! Mitch DiMauro went above and beyond to get me something I could afford & was beyond happy with! I drove off the lot with a gently used 2014 Kia Soul. WOW! what a deal it was. Everyone was so professional. Mitchell, Greg, Brian Smith and Finance man James!! They really have a dream team! They all were so happy and you could really tell they love their job! Go to Vandeveere today! You'll never want to car shop anywhere else!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow! What a great review! Thank you for coming to see us, it was our pleasure to assist you.. We hope that you enjoy your vehicle to come! If you have any questions on your vehicle, please give us a call. Thanks again!
Spectacular service with a smile
Mitch Dimauro and VanDevere auto had the truck of my dreams. Just seeing that Dodge Ram sitting there with custom painted rims to match the fine charcole paint job had me sold. The customer service made everything so simple. Just worked out some numbers and kept things simple. How buying a car should be, Fun and exciting. Mitch has always been my go to guy and will be for years to come.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New car purchase
Brian Tucker at VanDevere Auto Outlet took very good care of me. I got a great value on my deal and was very satisfied. If you need a new ride he is the kind of guy you want to work on your deal. Thanks Brian
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
J. Myers. 2003 wrangler
My salesman Brett was helpful, honest, did a great job explaining the process and warranties, never felt pressured into buying, like at most dealers, and with most salesmen. Thanks again Brett, keep up the good work,
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Group of women take advantage of women don't go alone ripped
I traded in my limited edition Chrysler Pacifica for a 09 Buick Enclave I bought from VanDevere. I went alone as a woman which was wrong thing to do number. I asked all the right questions from my salesperson which was named Duncan which was later fired after I purchased my car for telling me all fradulent n wrong information. That told me within itself something was wrong because how do you fire the salesperson if it's not an issue or if I have not been lied to but now myself as the customer is now stuck with this Buick I mean bucket that I got from VanDevere I have only had the car 9 months now I'm being told the car needs $5,000 worth of work I have talked to two other mechanics that tells me that gaskets just don't all go out like that or all blow like that that this had to been a issue that built up over time now I went to the dealership to get my car serviced in September the end of September beginning of October of issues that my car was doing the same thing right before it cut off and broke down they told me all I needed was oil AND I HADA LEAK OIL N Transmission A PROBLEM THAY WAS PREVIOUS FIX BUT NOW THEY TELLING THEY GONE FIX IT FOR FREE CAUSE I HAD JUST GOT IT FIXED UNDER MY WARRANTY.. NO I believe my gaskets was messing up then and no one properly inspected my car or they didn't care what a rip off... bad business!!! my car has been back to the service to get work done at least once a month since I have had my car for 9 months. Is the shame that you ask people that you thinking you can trust all the right questions before you purchase a vehicle and they can tell you anything and you can get a bucket... I was just getting my credit up very decent and now its ruined thanks.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Mitch DiMauro's Great Salesperson!
Mitch has assisted us twice in buying a used vehicle. He is quite knowledgeable. If there is something he doesn't know, he finds out. He won't try to snow you. He helps make the all around buying experience pain free.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent all the way around!
My experience at vandevere auto outlet was absolutely perfect! Brett Schroeder and the rest of the vandevere bunch got me approved for a 2015 Chrysler 200 even with my credit being low! Thank you guys for your excellent service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
VanDevere was great!
We worked with Brett Schroeder at the Green location. When we arrived, we really didn't know what we looking for in a used car. Brett was happy to help us figure it out, and put up with all of our "window shopping" with a smile. I had not considered a Kia Soul prior to this shopping trip, but could not be happier with our purchase. I would certainly work with Brett in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nelson Trompower is great
Very pleased with our first experience with Van Devere and our salesperson Nelson Trompower. No pressure and he listened to what we wanted. Didn't waste our time on trying to talk us into something we didn't want. Pleased with our used car purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase