Reviews
This dealership is really good. I would recommend it to...
This dealership is really good. I would recommend it to everyone. I was a tough customer. Actually came in for a used car but after driving a couple and looking at the financing, Sam the Manager brought up the great incentives and programs attached to the new cars and in the end it made sense to buy new. The oil changes and inspections etc are free for life. I went back for a 30 day service today and to get my new plates put on and I was treated like family. The service manager, the girls with the license plates and Jacob and Sam were all very welcoming. They are definitely deserving of the highest star rating there is Sally Marck
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
WOW!!! Thank you so much Sally for your five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2020 KIA Rio. Also thank you for the wonderful endorsement of Jacob Martinez and Sam Saleem. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager
He was very consistent with us, and he also made us feel...
He was very consistent with us, and he also made us feel very competent when but this car. I will be highly recommending him to other car buyers that I know . Thanks again .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much Ra'kayla for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2020 KIA Sportage. Also thank you for the five star review of Charles Archer. Our goal is to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager
Charles Archer is a very helpful & was always...
Charles Archer is a very helpful & was always professional with me. He never gave up & through it all I received my 2020 Kia Soul Gt. Again thank you Charles Archer and I will be back and also to refer you to others
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much Carolyn for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2020 KIA Soul GT line. Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager
Jacob was incredibly friendly the entire time making sure...
Jacob was incredibly friendly the entire time making sure I was well taken care of. He knew about the vehicle from the ins and outs and was able to help me get a new vehicle and provide me with any information I needed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much Craig for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your brand new 2020 KIA Stinger! Also thank you for the wonderful endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager
Christine Allen is the best!!! She keeps me informed and...
Christine Allen is the best!!! She keeps me informed and doesn’t do ANYTHING until I’m consulted. I trust her fully with my car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much Marilyn for the five star review. We are extremely grateful for the opportunity to take care of your service needs. Also thank you for the positive endorsement of Christine Allen. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager
Mr. Charles was very forward and direct. He told me what...
Mr. Charles was very forward and direct. He told me what I needed when buying a car. He was very punctual had everything I needed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager
The salesman are very friendly. They make sure you are...
The salesman are very friendly. They make sure you are well informed about the vehicle you choose to purchase. I also enjoy the music that be playing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much Jarra for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2020 KIA Optima. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Thank you for your loyalty! Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager
Great customer service. The best we ever had. Me and my...
Great customer service. The best we ever had. Me and my mother was at the casey kia on jefferson ave location and Mr. Charles Archer was our salesman. He not only gave exceptional care and attention to my mother with the sale, but he also gave me pertinent information I didn't receive when I purchased my vehicle. Great salesman, informative and considerate. He stayed with us all through the sale. I will recommend this dealership and salesman to anyone I know that need a vehicle. We was and still are very happy and satisfied all the way around. Susie Freeman and Angela Sorrell
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
WOW!!! Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful review of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager
Mr. Archer was very professional and courteous.Was...
Mr. Archer was very professional and courteous. Was helpful and answered all our questions. I will definitely recommend him to my friends and family for future reference.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager
They will tell you they have no credit financing.. give...
They will tell you they have no credit financing.. give you the car, then 30 days later send one of their employees to pop up at your house to scope and see when they can take it. The most weird thing I’ve ever witnessed. Really glad they took the car back I put down $5500 and still had to pay $11,000 on a $13,000 car lol. Found a new one $1500 cheaper. Nice doing business with you guys. NOT.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much Alyssa for the five star review. We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager
Thank you for your updated response regarding your interaction with our dealership. On behalf of the dealership, I apologize for any inconveniences this incident has created for you. There are many factors involved in the purchase of a vehicle, including selecting the vehicle you desire, finding a lender that will extend credit for your purchase, the initial investment, and your monthly payments, to name a few. Just like buying a home, when a lender extends credit to an individual, many times there are stipulations that need to be met, prior to funding. These are the banks requirements, not ours. We make several attempts to resolve the outstanding issues in a good faith effort to assist the customer and protect the interests of the lender. When we are unable to provide the required documentation, we are left with very few options. The events you described are as rare, as the customers that are unable to have their information verified by the lender. Thank you for your understanding in this matter. Robert Duncan Used Car Director