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Casey Kia

(1,681 reviews)
Visit Casey Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30pm–3:00pm
Sunday 12:00pm–5:00pm Closed
2023 state dealer award
View 13 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2014 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (877) 438-8919 (877) 438-8919
Used (877) 438-6160 (877) 438-6160
Service (877) 467-3392 (877) 467-3392

Inventory

See all 174 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2014.
You can trust Casey Kia to help you find the vehicle you want with the financing you need. Located between the Oyster Point and City Center areas in Newport News Virginia we look forward to serving you. Visit us online and search our inventory of the new Kia Optima Soul Sorento Sportage Rio and Sedona as well as our huge selection of many pre-owned makes and models. We also offer the amazing Kia new car warranty and the Casey Carefree Guarantee - a 2 yr/200K mi limited warranty on every pre-owned vehicle we sell! Come in and take a test drive!
Casey Kia - largest Kia dealership in Virginia! Centrally located near City Center in Newport News.

Service center

Phone number (877) 467-3392

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30pm–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,681 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Casey Kia from DealerRater.

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I had been procrastinating buying a new car because I usually dread the car buying experience. Charles proved that it is actually possible to walk into a dealership, get the car you were looking for at the price you expected. No back and forth, no dealer installed options to mark the price up, just the car you wanted at the price you wanted. In and out of the dealership is about an hour. Can't get better than that!

I had been procrastinating buying a new car because I usually dread the car buying experience. Charles proved that it is actually possible to walk into a dealership, get the car you were looking for at the price you expected. No back and forth, no dealer installed options to mark the price up, just the car you wanted at the price you wanted. In and out of the dealership is about an hour. Can't get better than that!

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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My 2nd new car i brought from him great guy enjoyed every moment there thank u

My 2nd new car i brought from him great guy enjoyed every moment there thank u

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5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Tierra for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of my staff. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

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Very very clean and courteous to my Needs and understanding what I wanted and needed

Very very clean and courteous to my Needs and understanding what I wanted and needed

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5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Mrs BB the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of my staff. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

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Charles was great! He immediately greeted us and walked us through the process of everything. When what we wanted wasn’t working out, he went above and beyond to find us something we loved and got the payment to where we needed it. We appreciate all that he did and he was so kind throughout the entire process. I recommend him for all your car needs!

Charles was great! He immediately greeted us and walked us through the process of everything. When what we wanted wasn’t working out, he went above and beyond to find us something we loved and got the payment to where we needed it. We appreciate all that he did and he was so kind throughout the entire process. I recommend him for all your car needs!

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

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Very professional, Helpful very Respectful. Made sure I was happy and comfortable with my purchase It was good doing business Highly recommend.

Very professional, Helpful very Respectful. Made sure I was happy and comfortable with my purchase It was good doing business Highly recommend.

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5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Thank you. Very friendly and helpful people. Everything was time efficient and very professional.

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Charles has been awesome to work with. Friendly, professional and accommodating to my needs. I would definitely recommend going out to see him if you’re in the market for a vehicle.

Charles has been awesome to work with. Friendly, professional and accommodating to my needs. I would definitely recommend going out to see him if you’re in the market for a vehicle.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Melanie the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

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Charles listened to everything that my wife and I were asking for and he did everything he needed to do to make us happy. In turn we left there with a car sold by him!

Charles listened to everything that my wife and I were asking for and he did everything he needed to do to make us happy. In turn we left there with a car sold by him!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

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A+++ Charles will do right by you. I wouldn’t go to anyone else. He cares about his clients like family. He the best in Virginia!!

A+++ Charles will do right by you. I wouldn’t go to anyone else. He cares about his clients like family. He the best in Virginia!!

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Jacqui the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

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Charles is very professional and pleasant sales agent. Most of my friends and family are repeat customers. My friends and family refer to him as our sales guy. He had educated several of us about the importance of knowing your credit score and knowing your budget. I will always send people to purchase from him.

Charles is very professional and pleasant sales agent. Most of my friends and family are repeat customers. My friends and family refer to him as our sales guy. He had educated several of us about the importance of knowing your credit score and knowing your budget. I will always send people to purchase from him.

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of my staff. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

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I enjoy each time that I have visited the dealership for either a purchase or a service. The employees are very professional.

I enjoy each time that I have visited the dealership for either a purchase or a service. The employees are very professional.

Rating breakdown (out of 5):
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—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of my staff. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

Show full review
See all 1681 reviews

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