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Casey Kia

(1,654 reviews)
Visit Casey Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30pm–3:00pm
Sunday 12:00pm–5:00pm Closed
2023 state dealer award
View 13 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2014 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (877) 438-8919 (877) 438-8919
Used (877) 438-6160 (877) 438-6160
Service (877) 467-3392 (877) 467-3392

Inventory

See all 155 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2014.
You can trust Casey Kia to help you find the vehicle you want with the financing you need. Located between the Oyster Point and City Center areas in Newport News Virginia we look forward to serving you. Visit us online and search our inventory of the new Kia Optima Soul Sorento Sportage Rio and Sedona as well as our huge selection of many pre-owned makes and models. We also offer the amazing Kia new car warranty and the Casey Carefree Guarantee - a 2 yr/200K mi limited warranty on every pre-owned vehicle we sell! Come in and take a test drive!
Casey Kia - largest Kia dealership in Virginia! Centrally located near City Center in Newport News.

Service center

Phone number (877) 467-3392

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30pm–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,654 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Casey Kia from DealerRater.

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Charles worked extremely hard to get my Son Aydan in his first car,I wanna thank him and everyone else at Casey Kia

Charles worked extremely hard to get my Son Aydan in his first car,I wanna thank him and everyone else at Casey Kia

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Charles was a pleasure to work with. He handled everything quickly and efficiently. This is my 4th purchase from Casey Kia and it will continue to be my go to car dealership.

Charles was a pleasure to work with. He handled everything quickly and efficiently. This is my 4th purchase from Casey Kia and it will continue to be my go to car dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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He was amazing! Every step of the car buying process was smooth, simple and fast! Charles made this experience very memorable!

He was amazing! Every step of the car buying process was smooth, simple and fast! Charles made this experience very memorable!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Charles is the best sale representative I’ve encountered. It’s a privilege to have someone who cares, honest, and can trust with getting a car.

Charles is the best sale representative I’ve encountered. It’s a privilege to have someone who cares, honest, and can trust with getting a car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Charles was very easy to work with and knowledgeable about the vehicle I purchased. I will recommend him to my friends and family.

Charles was very easy to work with and knowledgeable about the vehicle I purchased. I will recommend him to my friends and family.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Desirae for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

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Mr.Charles was great. I came in and he took marvelous care of me. I was in and out so fast and when I say he treated me like family!!! I Love him!!! Definitely would recommend him to everyone looking for a car. Very upfront and truthful about everything. I left a very happy lady. 10/10 stars.

Mr.Charles was great. I came in and he took marvelous care of me. I was in and out so fast and when I say he treated me like family!!! I Love him!!! Definitely would recommend him to everyone looking for a car. Very upfront and truthful about everything. I left a very happy lady. 10/10 stars.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much William for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

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Charles was beyond kind and helpful! He was respectful and very informative! He took the time to patiently answer my questions and was nonjudgmental!

Charles was beyond kind and helpful! He was respectful and very informative! He took the time to patiently answer my questions and was nonjudgmental!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Gabrielle for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

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Outstanding service from Charles! Couldn’t be happier with car buying process here! Fastest deal made and no games!

Outstanding service from Charles! Couldn’t be happier with car buying process here! Fastest deal made and no games!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

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Charles Archer was AMAZING!!!! He listened to our wants and needs…he was honest and willing to do whatever he could to accommodate us. We are leaving with a new car as a result of his efforts!!! Thank you, Charles!!!!

Charles Archer was AMAZING!!!! He listened to our wants and needs…he was honest and willing to do whatever he could to accommodate us. We are leaving with a new car as a result of his efforts!!! Thank you, Charles!!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

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Thank you for taking care of me and doing an awesome job.. I appreciate you and the service that I received today.

Thank you for taking care of me and doing an awesome job.. I appreciate you and the service that I received today.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

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