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Casey Kia

(1,670 reviews)
Visit Casey Kia
Sales hours: 9:00am to 7:00pm
Service hours: 7:30pm to 3:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30pm–3:00pm
Sunday 12:00pm–5:00pm Closed
2023 state dealer award
View 13 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2014 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (877) 438-8919 (877) 438-8919
Used (877) 438-6160 (877) 438-6160
Service (877) 467-3392 (877) 467-3392

Inventory

See all 189 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2014.
You can trust Casey Kia to help you find the vehicle you want with the financing you need. Located between the Oyster Point and City Center areas in Newport News Virginia we look forward to serving you. Visit us online and search our inventory of the new Kia Optima Soul Sorento Sportage Rio and Sedona as well as our huge selection of many pre-owned makes and models. We also offer the amazing Kia new car warranty and the Casey Carefree Guarantee - a 2 yr/200K mi limited warranty on every pre-owned vehicle we sell! Come in and take a test drive!
Casey Kia - largest Kia dealership in Virginia! Centrally located near City Center in Newport News.

Service center

Phone number (877) 467-3392

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30pm–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,670 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Casey Kia from DealerRater.

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We purchased our Sportage through Charles at Casey Kia. He made the whole process smooth and easy for us, and has always been quick and helpful in responding to questions we've had since. Will definitely buy through Charles again!

We purchased our Sportage through Charles at Casey Kia. He made the whole process smooth and easy for us, and has always been quick and helpful in responding to questions we've had since. Will definitely buy through Charles again!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Jesse for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

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First Interaction was very positive and eager to help, he kept that energy all day. Very knowledgeable and helpful. Made the process super easy

First Interaction was very positive and eager to help, he kept that energy all day. Very knowledgeable and helpful. Made the process super easy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Ethan for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

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Charles was very pleasant and knowledgeable about my vehicle. Would recommend asking for him personally.

Charles was very pleasant and knowledgeable about my vehicle. Would recommend asking for him personally.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

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Good customer service plus very professional fast service also glad I came here good experience

Good customer service plus very professional fast service also glad I came here good experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Mike for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of my staff. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

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Charles thank you so much for helping me get approved for a car. The best salesman ever !

Charles thank you so much for helping me get approved for a car. The best salesman ever !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Mariah for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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Charles was wonderful to us! Never once made me feel pressured to buy a vehicle. Very knowledgeable and helpful every step of the way!

Charles was wonderful to us! Never once made me feel pressured to buy a vehicle. Very knowledgeable and helpful every step of the way!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Caroline for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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Charles was a great salesmen, very knowledgeable and very respectful. He wasn’t pushy and allowed us plenty of time to make an educated decision on the vehicle we wanted. He also helped make sure the payments were right but trying to make sure he could discount where he could.

Charles was a great salesmen, very knowledgeable and very respectful. He wasn’t pushy and allowed us plenty of time to make an educated decision on the vehicle we wanted. He also helped make sure the payments were right but trying to make sure he could discount where he could.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Nathan for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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Best experience I’ve had in my years of purchasing vehicles. Smooth, fast and easy is the simplest I can put it.

Best experience I’ve had in my years of purchasing vehicles. Smooth, fast and easy is the simplest I can put it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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My husband and I had an outstanding experience at Casey Kia. Charles was knowledgeable, patient, and had everything ready when we arrived. He took the time to answer our questions, made sure we understood the process, and truly made it an enjoyable experience! I highly recommend Charles and Casey Kia!

My husband and I had an outstanding experience at Casey Kia. Charles was knowledgeable, patient, and had everything ready when we arrived. He took the time to answer our questions, made sure we understood the process, and truly made it an enjoyable experience! I highly recommend Charles and Casey Kia!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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Charles made me feel welcome and treated me like a friend and not a customer. I will definitely come back and see him if I need another vehicle.

Charles made me feel welcome and treated me like a friend and not a customer. I will definitely come back and see him if I need another vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Alicia for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

Show full review
See all 1670 reviews

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