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Pearson Toyota

(4.8) 825 reviews

Dealer on Cars.com since March 1999

Currently in stock!

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New Used Service

Today's Hours

Sales 12:00 PM - 5:00 PM
Service Closed
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 7:00 PM
Sun 12:00 PM - 5:00 PM
Mon 7:30 AM - 7:00 PM
Tue 7:30 AM - 7:00 PM
Wed 7:30 AM - 7:00 PM
Thu 7:30 AM - 7:00 PM
Fri 7:30 AM - 7:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

4.8
825 lifetime reviews. Includes reviews of Pearson Toyota from DealerRater.com
  • Mrs. Happy
    August 15, 2013

    Great experience, great atmosphere and great people! Always had pleasant and worthwhile services at Pearsons Toyota! I went with my mom and it was gre...at, and then my husband and I made a purchased. Customer service is outstanding!

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • New Tacoma
    February 23, 2018

    Lamar provided excellent help and advise on selecting my 2018 Tacoma. He was always ready for my appointments and kept his word on all arrangements.... He certainly wanted my business but no high pressure tactics. His patience paid off.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • Incredible customer service!
    February 21, 2018

    You guys are the real deal -- great service and EXCELLENT customer relationship skills. Hats off to Ron Tomaino and Greg Sewell! Plus I bought a real...ly great used truck from you. Keep up the good work! (But, you could have better magazines in the customer lounge...)

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

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Service & Repair

Service Reviews

4.8

420 lifetime reviews of the Service Department.
Includes reviews of Pearson Toyota from DealerRater.com

  • Great service rep
    February 9, 2018

    Mr. Larry Cardwell was most excellent! I showed some worry and concern and he was so kind and reassuring. Thumbs up to Mr. Larry Cardwell. Shuttle ser...vice was very efficient too.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

  • Poor Service
    February 7, 2018

    I took my vehicle in for check engine light. they charged me $253.00 to replace a sensor.. A week later the check engine light is back on. Take my tru...ck back in for service, they said it was the other sensor and it will be another $253.00. WHAT A RIP OFF

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair

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Service Pricing

    Tire Rotation

    $47.95 and up*

    Oil, Filter Change

    $39.95 and up*

    Multi-Point Inspection

    Complimentary

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since March 1999

Pearson Toyota is a family owned dealership serving the Peninsula in Denbigh for over three decades! Our success comes from repeat customers and referrals, so keeping you happy by giving you the best deal possible just makes sense.

"Your new Toyota is waiting for you at Pearson Toyota!"

Top Reviewed Employees

Jorge Oquendo

General Manager

3 reviews
Pearson Toyota
12978 Jefferson Ave Newport News, VA 23608
New (757) 269-3159
Used (757) 269-3204
Service (757) 269-3158
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