Billion Auto - Chevrolet

Tori and Madison are the go to guys for best service!!!! They don’t pressure their customers! They also take their time with customers as well to provide quality service!

Jeff Larson exceeded our expectations in every aspect of buying a pre-owned SUV. GREAT experience!

Had my first oil change today on an Equinox I bought in March. The first oil change was free along with tire rotation and they also handled a small recall item that I received from GM after my purchase. They don't schedule service work, and I was concerned there may be quite a wait. Pleasantly surprised I was able to get in within 15 minutes of my arrival and all service work, including tire rotation and the recall item were completed in about an hour. Very pleased with service work and amount of time needed to complete everything. Thank you!

Matt was an excellent salesman and gave me a good trade in for my old car that was pretty much a piece of crap. Customer service was great and I didn’t feel like I was being talked down to

Very professional and pleasant buying experience. Every item of the purchase was as told and on schedule.

My car broke down in Sioux Falls. I called Billion Chevrolet and Reina from the Green Team was very helpful. She is very knowledgeable and explained what was wrong with my car and then called for a loaner car. When none were available, she took it upon herself to find me one from their lot. She went over and above her job to make sure that what was a stressful situation for me turned out to be a good experience. Thank you, Reina!

I was treated very well. They answered all my questions and gave me all the info on the pickup I wanted. They made me a fair deal and fixed a couple things.

I will never use this dealership. When I saw a car that I liked, I clicked on it and then remembered that I'd received a letter from them advising that they work with people who'd had a bankruptcy. After a little discussion with their rep via text message discussing features of the car I liked, I was told that they would check with their bank to see what they could do. I asked him specifically if they would do a hard pull as I didn't want that...I was trying to rebuild my credit and a hard pull would affect that. I was told no, it would only he a soft pull since I wasn't actually applying for a loan. Gave my info and was again reassured it wouldn't be a hard pull or credit application. He messaged me back a minute later to tell me, in a very condescending tone, that Id need either a strong cosigner or a pretty hefty down-payment....Within a couple minutes later, I began getting alerts that their banks had done a hard pull credit application. I was very upset as this lowered my score by a few points..and texted the rep to ask about it...he said it was impossible since I hadn't applied for a loan with a specific vehicle and that it must be from another dealership I'd been dealing with. I then texted him a screenshot showing the hard pull with the Billion name and that day's date on it. I received ZERO response. That was just over a week ago and I have not received any response at all, no apologies or acknowledgement that he'd LIED to me and did the hard pull.

The service department did a great job! We had heated seats put in our 22 Chevy blazer. Prompt service and installed in about a hour. Would definitely recommend.

Salesman, Daren Gruba did a very good job, answered all my questions, did not "press" for a decision. Very pleased with my first experience with Billion, thanks to Daren.