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Hampton Chevrolet

(301 reviews)

Reviews

(301 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hampton Chevrolet from DealerRater.

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Overall experience was great.

Overall experience was great. Traded in my vehicle for lease. Really nice people they took care of me. It was very straightforward no upcharge no hidden fees and I got exactly what I wanted.

Overall experience was great.

Overall experience was great. Traded in my vehicle for lease. Really nice people they took care of me. It was very straightforward no upcharge no hidden fees and I got exactly what I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I have a 2012 Chevy Exspress 3500 van .

I have a 2012 Chevy Exspress 3500 van . I took it to several other mechanics that could not find the problem!!!! I had changed the ignition and the keys needed to be paire with the vehicle that took them moments to fix and charged me the minimum fee ! Amazing experience and amazing service! I will be going to Hampton Chevrolet for all my repairs! Screw big Al’s and pep boys !

I have a 2012 Chevy Exspress 3500 van .

I have a 2012 Chevy Exspress 3500 van . I took it to several other mechanics that could not find the problem!!!! I had changed the ignition and the keys needed to be paire with the vehicle that took them moments to fix and charged me the minimum fee ! Amazing experience and amazing service! I will be going to Hampton Chevrolet for all my repairs! Screw big Al’s and pep boys !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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My car was totaled the week prior and needed to get a new

My car was totaled the week prior and needed to get a new vehicle before the rental time ran out. Went to Hampton Chevrolet on a Sunday at around 2:30pm. Fortunately I had done a lot of research and new exactly what I wanted just not the color. Josh was so attentive and went over and beyond with helping me. We did not finish the process until an hour and a half after the dealership had closed.

My car was totaled the week prior and needed to get a new

My car was totaled the week prior and needed to get a new vehicle before the rental time ran out. Went to Hampton Chevrolet on a Sunday at around 2:30pm. Fortunately I had done a lot of research and new exactly what I wanted just not the color. Josh was so attentive and went over and beyond with helping me. We did not finish the process until an hour and a half after the dealership had closed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had a great dealership experience yesterday.

I had a great dealership experience yesterday. Kelly is very knowledgeable and professional. Although she was very busy when I dropped off my car, she gave me her undivided attention to make sure I was taken care of. My car looked beautiful when I picked it up and we look forward to seeing Kelly in August for our next service! Thank you Kelly!

I had a great dealership experience yesterday.

I had a great dealership experience yesterday. Kelly is very knowledgeable and professional. Although she was very busy when I dropped off my car, she gave me her undivided attention to make sure I was taken care of. My car looked beautiful when I picked it up and we look forward to seeing Kelly in August for our next service! Thank you Kelly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I had an appointment for 8 in the morning and they kept

I had an appointment for 8 in the morning and they kept my car for three days, didn’t even look at until I got there and become a waiter in all honesty! I needed that car for work and my husband needs his to get to base three days is outrageous

I had an appointment for 8 in the morning and they kept

I had an appointment for 8 in the morning and they kept my car for three days, didn’t even look at until I got there and become a waiter in all honesty! I needed that car for work and my husband needs his to get to base three days is outrageous

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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Great service thanks for Everything and the service

Great service thanks for Everything and the service writer girl was great good dealership will Be back

Great service thanks for Everything and the service

Great service thanks for Everything and the service writer girl was great good dealership will Be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Poor to no communication with regard to the service and

Poor to no communication with regard to the service and progression of my vehicle repair. Unreturned calls or text to various inquiries to obtain a status report.

Poor to no communication with regard to the service and

Poor to no communication with regard to the service and progression of my vehicle repair. Unreturned calls or text to various inquiries to obtain a status report.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My sales rep Mr.

My sales rep Mr.Cesar Jelambi was great and the finance rep Mr.Ernest Hensel. They made me feel very comfortable in my purchase

My sales rep Mr.

My sales rep Mr.Cesar Jelambi was great and the finance rep Mr.Ernest Hensel. They made me feel very comfortable in my purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Josh and his brother are amazing great customer service

Josh and his brother are amazing great customer service and always go above and beyond to help

Josh and his brother are amazing great customer service

Josh and his brother are amazing great customer service and always go above and beyond to help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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My experience was pleasant, the attendant was very hands

My experience was pleasant, the attendant was very hands on. He took the time to explain what was happening and he made an effort to secure the proper services.

My experience was pleasant, the attendant was very hands

My experience was pleasant, the attendant was very hands on. He took the time to explain what was happening and he made an effort to secure the proper services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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