Hampton Chevrolet

My vehicles problems were fixed and I am happy with the service and the people

I have always received good service from Hampton Chevrolet! From buying two vehicles at different times and getting them serviced has been very good! I am big on good customer service and they deserve a 5 star! Thanks Hampton Chevrolet team!

Been to four dealers that day and no body my gave us the time of day! Pulled into Hampton Chevrolet and within ten minutes Ms K K greeted us and answered our questions and we purchased a new Tahoe. She was wonderful and gave us a tour of the facility.

I am extremely disappointed with my experience at Hampton Chevrolet. I scheduled an appointment for an oil change, tire rotation, vehicle inspection, and to diagnose an ongoing Wi-Fi/OnStar/“Emergency Calling” error in my vehicle. Despite having a scheduled appointment, the dealership was only able to complete the oil change and tire rotation. I was then informed that the inspection and diagnostic work would require an additional 4–5 hours because different technicians were needed. This raises the question of why the appointment was scheduled for all requested services if the necessary staff were not available. What makes this even more frustrating is that this is the second time I have brought the vehicle in for the Emergency Calling error. During my first visit, I was told the system was functioning properly and that the issue was simply an OnStar error. That diagnosis was clearly incorrect, as the problem persists and required another visit. We purchased this vehicle brand new less than a year ago, and the level of customer service we have received has been consistently disappointing. More concerning than the unresolved vehicle issue is the apparent unwillingness of staff to listen to and address the primary concerns being raised by customers. Instead of feeling heard and supported, we have repeatedly left feeling dismissed. When purchasing a new vehicle, customers expect reliable service, accurate diagnostics, and respect for their time. Unfortunately, Hampton Chevrolet has fallen short in all three areas during our experiences.

I was very please with the out come with the service department. Than you ou

The people are rude n don't do what they should do i asked for oil change it in including tire pressure n top off fluid n this isn't first time it hadn't been done n I always ask when I take it had to go back n have it done

This dealership is awesome! We have not, one complaint. They get us in and out, every time and they have made accommodations for, whenever we have needed them to.

They treat their customers like royalty when needing service. They make the service is completed either perfection. They only do what’s needed and don’t add in extra services to try to get a dollar.

Chris Augustine was a wonderful salesman to deal with I will recommend him to anyone

This dealership is close and always has a great selection of new and used vehicles. Great experience