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Reviews

Average Ratings

4.4
Average based on 7 reviews
  • satisfied customer

    It was very easy to work with them. They made the process easy and stress free.

    Dealer Response

    We always try to make your buying decision as easy as we can. Thanks again for your business.


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    It was very easy to work with them. They made the process easy and stress free.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
    Dealer Response

    We always try to make your buying decision as easy as we can. Thanks again for your business.


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  • 2010 hyundai genesis

    I just bought a Hyundai genesis for my son who lives out of state, I relied on jesse and Mitchell to make my car experience wonderful and hassle f...

    Dealer Response

    Thanks for the kind words. Hope we can help you in the future.


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    I just bought a Hyundai genesis for my son who lives out of state, I relied on jesse and Mitchell to make my car experience wonderful and hassle free. they made it happen. that's why this is my second car purchase within 3 years

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the kind words. Hope we can help you in the future.


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  • Greatest Car Dealer in Montgomery

    My wife and I have bought no less than 7 vehicles from Mitchell Allen in the past 12 years. Mr. Allen and Jesse have have always treated us like p...

    Dealer Response

    Thanks for your continued business and we are always here for you.


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    My wife and I have bought no less than 7 vehicles from Mitchell Allen in the past 12 years. Mr. Allen and Jesse have have always treated us like part of their family from the moment we first set foot on the lot. There have been a couple of times we had an issue with a vehicle, but they have always gone way above the level of service expected when dealing with a car lot. There is not a dealer in town that will give you the old time, down home treatment that you will receive from them. In today's world it is hard to get the service you expect for such a major purchase, you will not be disappointed if you choose to do business with this company.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your continued business and we are always here for you.


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  • AAA experience!!!!

    Mitchell and Jesse went far beyond anyone's expectations helping our son with his newly purchased truck this week. This defines their success as a...

    Dealer Response

    Thanks for your business.


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    Mitchell and Jesse went far beyond anyone's expectations helping our son with his newly purchased truck this week. This defines their success as a car dealership through the years. We will continue to tell our friends and contacts what a relaxing experience we have always had when buying a vehicle from Mitchell Allen Motor Co.

    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your business.


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  • A+++ Rating!

    We bought a 2009 Toyota Tacoma from Mr. Allen and his son n law and overall was the best service I have ever gotten. We drove the truck and loved ...

    Dealer Response

    Thank you for choosing us to help in your automobile purchase.


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    We bought a 2009 Toyota Tacoma from Mr. Allen and his son n law and overall was the best service I have ever gotten. We drove the truck and loved it! The process was easy and in no stress environment. They went over and above to make sure we were happy with the truck. I would recommend this dealership over anyone in Montgomery and will buy another vehicle from them in the future. We love you Mr. Allen.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing us to help in your automobile purchase.


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  • Great Service

    I have bought 5 cars and have had great service with each purchase.

    Dealer Response

    Again thank you for buying from us again. We do appreciate your loyalty.


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    I have bought 5 cars and have had great service with each purchase.

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Again thank you for buying from us again. We do appreciate your loyalty.


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  • Poor Business Practices at Mitchell Allen

    I had saw a car that I liked that Mitchell Allen had on cars.com. When I was contacted by a salesperson, I requested photos. After receipt of the ...

    Dealer Response

    We are sorry you had a poor experience and want to work with you to determine a resolution. Please contact us so we can help.


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    I had saw a car that I liked that Mitchell Allen had on cars.com. When I was contacted by a salesperson, I requested photos. After receipt of the pictures I told him I wanted to come see the car. He said that sounded good, but never responded to my request as to when I could come. Since it was a 3 hour trip,I wanted to make sure it was still there before I drove that far. I was tied up in a meeting,so my daughter called the dealership. The salesman I had been talking to wasn't in so she talked to Mr. Allen. He told her that he was holding the car for someone else. They had until noon the next day to get the money. When they didn't get the money by noon, Mr Allen called my daughter back. After I found someone to cover the rest of my shift for me, my daughter called Mr. Allen back and told him that we were on the way. She told him that we would be there between 3pm and 4pm. At 2pm, after my daughter had driven for over an hour and I had rearranged my schedule,Mr Allen called back and told us that there was no need for us to come. The other people had got the money, just 2 hours late. I can't understand how he could hold the car for 24 hours for them but couldn't hopld it long enough for us to get there. I'm just glad I didn't buy anything from this disreputable dealer.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 3 found this review helpful. Did you?
    Dealer Response

    We are sorry you had a poor experience and want to work with you to determine a resolution. Please contact us so we can help.


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