Mitchell Allen Motor Co

Reviews

5.0 out of 5 5.0
9 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 18, 2017

    After an extensive two week search for the right vehicle that included several New Car dealerships in Montgomery, AL, and other cities Rena and I came... upon Mitchell Allen Motors. We had actually driven 3 hours one way the day before to get a vehicle in McDonough Georgia, but found the dealership to be dishonest in their dealings, rude, and uncaring about the customers needs. It was a great pleasure it was to meet Jesse and immediately feel his concern for what we needed and to be treated in such a professional and courteous manor. We found just the car we were looking for and he made it so easy for us to decide to do business with such an honest establishment. If you are looking to buy a used car, truck, or van, then I highly recommend you start your search at Mitchell Allen Motor Company. It will save you time, money and stress knowing they really care about their customers

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 15, 2016

    I just bought a Hyundai genesis for my son who lives out of state, I relied on jesse and Mitchell to make my car experience wonderful and hassle free.... they made it happen. that's why this is my second car purchase within 3 years

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the kind words. Hope we can help you in the future.

  • March 10, 2017

    In my driveway, on a dreary day in winter here in Pittsburgh Pennsylvania sits my( new to me) convertible. So anxious am I, that I found my self riding... with the top down last Friday night in twenty three degrees. I want to express to Mitchell and Jesse my gratitude to them and the employees of the Mitchell Allen Motor Co. As a very long distance buyer, it was imperative that I was able to rely on them to be completely forthcoming in the appraisal of my used vehicle. The purchase of a used car is much more difficult and potentially stressful. One must trust that they have done there level best to qualify the car. This endeavor can be difficult. Through my telephone conversations and e mails, I came to believe that although they were "used car salesman" , they were also men driven by there quest to be honorable in all of their actions, business and otherwise. I am the winner in the long distance purchase having driven over sixteen hundred miles round trip to pick up my beautiful convertible. The car is a dream come true for a recently retired man. Many thanks, I would do it all over again to do business with these gentleman. Robert M. Thomas, Pittsburgh Pennsylvania PS, many thanks to my Diane for enduring the long drive, she is my partner in all ways

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the kind words. We appreciate your business. Have a great retirement and enjoy the car.

  • 5.0 out of 5
    July 23, 2014

    My wife and I have bought no less than 7 vehicles from Mitchell Allen in the past 12 years. Mr. Allen and Jesse have have always treated us like part of... their family from the moment we first set foot on the lot. There have been a couple of times we had an issue with a vehicle, but they have always gone way above the level of service expected when dealing with a car lot. There is not a dealer in town that will give you the old time, down home treatment that you will receive from them. In today's world it is hard to get the service you expect for such a major purchase, you will not be disappointed if you choose to do business with this company.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for your continued business and we are always here for you.

  • 5.0 out of 5
    October 29, 2013

    Mitchell and Jesse went far beyond anyone's expectations helping our son with his newly purchased truck this week. This defines their success as a car... dealership through the years. We will continue to tell our friends and contacts what a relaxing experience we have always had when buying a vehicle from Mitchell Allen Motor Co.

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    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thanks for your business.

  • 5.0 out of 5
    August 27, 2013

    We bought a 2009 Toyota Tacoma from Mr. Allen and his son n law and overall was the best service I have ever gotten. We drove the truck and loved it! The... process was easy and in no stress environment. They went over and above to make sure we were happy with the truck. I would recommend this dealership over anyone in Montgomery and will buy another vehicle from them in the future. We love you Mr. Allen.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for choosing us to help in your automobile purchase.

  • 5.0 out of 5
    January 22, 2013

    I have bought 5 cars and have had great service with each purchase.

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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Again thank you for buying from us again. We do appreciate your loyalty.

  • 5.0 out of 5
    October 18, 2012

    It was very easy to work with them. They made the process easy and stress free.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
    Dealer Response

    We always try to make your buying decision as easy as we can. Thanks again for your business.

  • 1.0 out of 5
    September 1, 2011

    I had saw a car that I liked that Mitchell Allen had on cars.com. When I was contacted by a salesperson, I requested photos. After receipt of the pictures... I told him I wanted to come see the car. He said that sounded good, but never responded to my request as to when I could come. Since it was a 3 hour trip,I wanted to make sure it was still there before I drove that far. I was tied up in a meeting,so my daughter called the dealership. The salesman I had been talking to wasn't in so she talked to Mr. Allen. He told her that he was holding the car for someone else. They had until noon the next day to get the money. When they didn't get the money by noon, Mr Allen called my daughter back. After I found someone to cover the rest of my shift for me, my daughter called Mr. Allen back and told him that we were on the way. She told him that we would be there between 3pm and 4pm. At 2pm, after my daughter had driven for over an hour and I had rearranged my schedule,Mr Allen called back and told us that there was no need for us to come. The other people had got the money, just 2 hours late. I can't understand how he could hold the car for 24 hours for them but couldn't hopld it long enough for us to get there. I'm just glad I didn't buy anything from this disreputable dealer.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We are sorry you had a poor experience and want to work with you to determine a resolution. Please contact us so we can help.