Selman Chevrolet

This dealership is no good. I asked if they can lower the price on a used Mercedes and they said the price is the lowest price. Then, I went on there website to unlock a code for a lower price and it offered a thousand dollars less. So the salesman lied to me! What else is he and the dealership lying to me about there used car? I wouldn't trust them now after they did that.

Where do I start. The service rep is a liar telling me that they couldn’t fix my DEF system. In his words “don’t call us, we’ll call you when parts are available”. i waited 2 months while my crippled truck limped around town. I fiinally found a mechanic on Chapman who found the parts and fixed my truck for less than Selman quoted me. The truth is that the DEF parts were covered under a GMC recall and Selman doesn’t make any money on those. The kicker is that my mechanic found the DEF part at Selman’s parts department!! Haven’t been to Selman since. I have purchased 2 vehicles from them but never again!

I?ve been having my vehicles maintained at Selman for years and have never been dissatisfied. They do great work and keep you informed on your vehicle?s condition. The service representatives do a great job.

Even though I ended up buying a car from a dealership that was closer to San Diego, I was impressed by the quality of customer service I was given. They were understanding when I called to cancel my appointment and even congratulated me on my new purchase.

I always take my vehicles to Selman Chevrolet for service. They do great work and Todd Kalmen the service representative is outstanding.

Rick is the best. Service is great. My vehicle is working perfectly now. Greatly appreciated

Good sales, nice place. I’m glad to buy my new car at here. Had a good experience.

Had an appointment on 4-6-22 @11:30 for an oil change. They knew I was waiting for vehicle. At 2:00 I asked what’s up. They went to check and found nothing had been started. Service spec said his manager was aware of problem however he didn’t care either as nobody spoke with me. I have been very loyal bringing my needs needs here,driving 30 minutes, but never again. I told them bring the car I’m leaving.

Just because of the service center I'd stay away. My wife's 2016 camaro ss has been in there several times. This last time was for an electrical issue the tach boun ung and instead of taking care of the issue after paying the deductible and didn't fix it they say they don't have any loner cars available and that was several Months ago. Now my daughters car has a recall and they tell her the same story. Talk about the run around..why even buy an extended warranty if they are going rodrag out the repair so it expires. We have bought a 2018 2500hd , 2016 Camaro SS, 2018 Equinox and a 2015 Sonic..the first 2 vehicles are not inexpensive vehicles and after the whole family coming here for years you would think you could atleast get things fixed under a warranty you paid for.

Summary: dishonest bait and switch! I was referred here for a car by the Costco Auto Sales Program. I was looking for a Certified Pre Owned (CPO) vehicle in a particular trim, or at minimum with certain specific options. I was given the names of two sales associates, one of which was Jason Holley, who I dealt with. I received an email from Jason the next day, who asked what vehicle make, model, options and color I was looking for. After a few emails, he found me one I was interested in. He sent me a link to the vehicle and I made an appointment yesterday evening to see it. That day, I noticed that the link to the vehicle he sent me no longer took me to the specific car, but to the inventory page with similar models in stock. I had taken screenshots of the vehicle I was interested in and noticed that it wasn't listed anymore. I was a little bit concerned, but since I made an appointment to see it, I considered the possibility that they might taken the listing down because they were confident in making the sale. Nevertheless, I've had typical poor experiences with dealerships, so my guard was up. About an hour before my appointment, he emailed me stating that he would be unable to make the appointment for personal reasons, and referred me to his partner Felix. I called Felix to let him know I was coming, in and Felix assured me that the car I wanted was parked right in front, ready for me to see it. When I got there and met Felix, he unlocked the car and I sat inside it. I looked around at the interior and immediately realized that it was NOT the car I was interested in. The mileage was higher and it did not have the options I wanted. I told Felix that it was not the same car and he insisted that it was, so I showed him the screenshots on my phone and reaffirmed that it was not the same car. He looked at an inventory number and went back to his office to look it up. After a moment he came back, apologized and said that they did not have the car I wanted in their inventory. No other explanation was given. He said he didn't know anything more because I was working with Jason, who was conveniently unavailable. Felix asked if I wanted to take that one for a test drive since I was there. I refused and walked out. Typical bait and switch. They didn't have the car I wanted and tried to deceive me and sell me a different car that didn't have the options I wanted. Selman Chevrolet, you didn't just lose one customer last night, you just might have lost all my friends and family as well, and maybe the people on social media forewarned by my review.