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The service department did the requested state inspection, oil change, a general service as requested!
Excellent! Travis Frith is a wonderful addition to your team - a real keeper!
Actually saw the vehicle that I wanted on online and call the salesman to see if it could be pick it up on a different lot. He gladly picked it up and... I purchased the vehicle. The folks at Duncan really take care of their customers.Any time I bring it in they show the care and concern just as if it were there own vehicle. They truly service what they sell. Thanks Duncan!
My sales rep at Duncan Acura in Roanoke was Bill Call... he was awesome.
Friendly staff and work me in without an appointment!
I had an unanticipated repair that Duncan worked in same day. They stayed in touch and made the process as smooth as possible. Thanks
Thanks Mr. Ross for you listening. Maybe you can do a training class at Crown Acura in Richmond.
Thank you for professional and experienced service
Duncan has been my dealer of choice since I bought my first Acura in 1994.
It is always a pleasure coming to Duncan Auto in Roanoke. The service is excellent. I always wait for my car to be serviced and the staff always make... sure I am comfortable and check on me several times to see if there is anything they can get me: snacks, something to drink. It's always a pleasant experience.