Duncan Acura

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
40 lifetime reviews.

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  • 5.0 out of 5
    January 14, 2021

    The service department did the requested state inspection, oil change, a general service as requested!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    December 29, 2020

    Excellent! Travis Frith is a wonderful addition to your team - a real keeper!

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    Shopped for a new car
    Did make a purchase
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  • May 12, 2014

    Actually saw the vehicle that I wanted on online and call the salesman to see if it could be pick it up on a different lot. He gladly picked it up and... I purchased the vehicle. The folks at Duncan really take care of their customers.Any time I bring it in they show the care and concern just as if it were there own vehicle. They truly service what they sell. Thanks Duncan!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    December 23, 2020

    My sales rep at Duncan Acura in Roanoke was Bill Call... he was awesome.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 22, 2020

    Friendly staff and work me in without an appointment!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    December 22, 2020

    I had an unanticipated repair that Duncan worked in same day. They stayed in touch and made the process as smooth as possible. Thanks

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    December 19, 2020

    Thanks Mr. Ross for you listening. Maybe you can do a training class at Crown Acura in Richmond.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    December 14, 2020

    Thank you for professional and experienced service

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 4.0 out of 5
    December 10, 2020

    Duncan has been my dealer of choice since I bought my first Acura in 1994.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    December 8, 2020

    It is always a pleasure coming to Duncan Auto in Roanoke. The service is excellent. I always wait for my car to be serviced and the staff always make... sure I am comfortable and check on me several times to see if there is anything they can get me: snacks, something to drink. It's always a pleasant experience.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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