Duncan Acura

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
27 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 1, 2019

    My husband and I had been searching for a used car for a while and went to Duncan Acura a few times to check their stock. Everyone we spoke to was incredibly... nice, helpful, informative and there was no pressure. We loved dealing with Duncan and would go back to buy another car in an instant! They will be our first stop next time we buy a car!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 19, 2018

    We had a great buying experience purchasing our new Acura MDX from Bill Call. We have purchased 3 other Acuras as well as 2 Audi's, and a Honda from Duncan... dealerships. Our sales and services experience has always been outstanding. I recommend Bill if you are in the market.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • May 12, 2014

    Actually saw the vehicle that I wanted on online and call the salesman to see if it could be pick it up on a different lot. He gladly picked it up and... I purchased the vehicle. The folks at Duncan really take care of their customers.Any time I bring it in they show the care and concern just as if it were there own vehicle. They truly service what they sell. Thanks Duncan!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 4.0 out of 5
    November 5, 2017

    Ray Kirby went above and beyond to help me find a good reliable used vehicle in my price range.I felt he was honest and truly cared about putting me in... a safe dependable car .I would definitely recommend Duncan and Ray to anyone looking for a new or used vehicle .

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 17, 2017

    Awesome x1000 great people great customer service awesome location quick and easy process couldnt be happier and shout out to Mr.Call thanks for everything.... Your da mannnn......

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 13, 2017

    Great experience. Salesperson was not pushy and understood that we wanted to take our time when making this huge decision.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 20, 2016

    Best warranty for used vehicles around...great customer service...nice cars..best dealership in roanoke valley

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 18, 2016

    My wife and I own three Acuras. I have owned one of them for almost fifteen years. I am a very picky customer and not easy to please. Duncan Acura... has always given me excellent service from all of their departments. I can't imagine taking my vehicle any where else. When it came to purchasing new vehicles, the decision was easy for us. All of their departments work together as one big team to serve the customer. I feel very fortunate to have the peace of mind knowing this. After being spoiled at this dealership I would not consider anyone else.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 9, 2016

    They help you buy your car, not push it on you. Good folks.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    May 17, 2016

    The buying experience was informative, low pressure and pleasant.

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    Shopped for a new car
    Did not make a purchase
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