Reviews
I’ve been using this dealership for 25 years.
I’ve been using this dealership for 25 years. I’ve had 3 Mitsubishi SUV’s! I stay with them because of their impeccable service and honesty. Good people!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for continuing to allow us to assist you all these years! We appreciate you taking the time to leave us a review! If we ever fall short we want to know that too so we can address any issues.
The service bad keep my car unfinished lose parts parts
The service bad keep my car unfinished lose parts parts to expensive need improve to help costumer
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The service department found an interior rearview mirror
The service department found an interior rearview mirror for my Mitsubishi 2006 eclipse for replacement. The job was done efficiently. They discovered that I had a screw embedded in the side wall of one of my tires. I authorize them to replace the tire; however, they did not have That or any other equivalent tire in stock. I had to return several days later for that job to be done, which was an inconvenience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was completed in a timely manner.
Service was completed in a timely manner. Kept me informed on the progress and was very courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for allowing the service team to assist you! We appreciate you taking the time to leave us a review!
My experience at the dealership was excellent, I was
My experience at the dealership was excellent, I was promptly assigned a sales agent, Fervigo Ventura. Vigo asked what I was looking for, and showed me what was available, he brought me up to speed at a comfortable pace, we looked at the Mitsubishi line-up and also non-Mitsubishi cars and trucks. He gave me a lot of info to digest. We went thru options in my price range, took several test drives and I left being more knowledgeable. I researched other makes and models and test drove other brands. After some tme, I decided to go back to Don Herring North Mitsubishi. Vigo answered a few more questions and we worked out a deal same day. Staff there are very attentive and friendly. I've been driving my new car for a week and love it. I'm a repeat customer, and recommend Don Herring North Mitsubishi to anyone in the market for a new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review! We appreciate you allowing us another opportunity to assist you! It makes us so happy to hear that you are loving your new car! A referral is one of the highest compliments we can receive, so thank you again, so much!
Helpful service advisor, quick turn around to finish the
Helpful service advisor, quick turn around to finish the vehicle. I definitely recommend this location.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for allowing us the opportunity to assist you! We appreciate you taking the time to leave us a review!
Very good service at a good price.
Very good service at a good price. Service advisor very helpful. Work done in reasonable time. Appreciated the system checks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for allowing us to assist you with your vehicle. We appreciate you taking the time to leave us a review!
A place to go for all your vehicle needs.
A place to go for all your vehicle needs. My service advisor Mr Preston is very welcoming and gets you comfortable as you wait for your vehicle to be done. This is my place to go for my outlander sport! I am a very happy customer!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for allowing Preston and the team the opportunity to assist you! We appreciate you taking the time to leave us a review and feedback about your experience!
Knowledgeable about their products.
Knowledgeable about their products. Friendly. Take good care of their customers for the life of the car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very poor customer experience.
Very poor customer experience. After having the courteous talks with Jane & front desk team, I was hoping for a pleasant sales process. But, the sales person didn't have any interest. He took his own sweet time for getting on the test drive and when I showed interest to buy, he was not even ready to introduce the finance team. This behavior forced me to go to a different dealer and buy the same model car on the same night!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Mr. Basavaraju, we are very sorry to read how you felt about your experience. We realize that the sales associate to not effectively communicate why it took so long to bring the car around for a test drive. When the sales associate was retrieving the vehicle you were interested in he noticed the low tire pressure light was on. He then took the vehicle around to our service department to ensure that it was just low tire pressure and there was no other issues. This was on a Saturday and our Service Center is very busy so it took him some time. We apologize for not explaining that to you. We generally do not introduce folks to the finance team until they are ready to purchase and our understanding was you were not ready to sign the paperwork. We are happy to hear that you were able to find the vehicle you wanted. We appreciate you bringing the lack of communication to our attention so we can review best practices with our sales associates.