Reviews
Very displeased.
Very displeased. Had discussions for a few days re purchasing a 2018 Mazda CX-9. We agreed on "out the door" price and scheduled to make the long journey (2.5-3 hrs) to visit the dealer, consummate the deal. Even got a cashiers check in the agreed upon amount. Hit bad traffic driving to the dealer and was delayed an hour, which I texted multiple times updating them with no reply. When we arrived, we were told they were negotiating with someone else on the car. Slimy! I would recommend no one do business with the company or the salesperson Mike.
Very displeased.
Very displeased. Had discussions for a few days re purchasing a 2018 Mazda CX-9. We agreed on "out the door" price and scheduled to make the long journey (2.5-3 hrs) to visit the dealer, consummate the deal. Even got a cashiers check in the agreed upon amount. Hit bad traffic driving to the dealer and was delayed an hour, which I texted multiple times updating them with no reply. When we arrived, we were told they were negotiating with someone else on the car. Slimy! I would recommend no one do business with the company or the salesperson Mike.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Well I can't give a full review cause I have to take my
Well I can't give a full review cause I have to take my car to be serviced this Thursday. Just a day after getting the Vet home the "check engine light" came on. Yes I had to sign lots of "as-is" papers. So I have not gotten to drive it much. But Mike did a great job of doing the test drive and paper work.
Well I can't give a full review cause I have to take my
Well I can't give a full review cause I have to take my car to be serviced this Thursday. Just a day after getting the Vet home the "check engine light" came on. Yes I had to sign lots of "as-is" papers. So I have not gotten to drive it much. But Mike did a great job of doing the test drive and paper work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly recommended, they gave us top dollar for our Lexus
Highly recommended, they gave us top dollar for our Lexus :) We will use again and we will tell friends
Highly recommended, they gave us top dollar for our Lexus
Highly recommended, they gave us top dollar for our Lexus :) We will use again and we will tell friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This dealer was amazing to work with on my car
This dealer was amazing to work with on my car purchase. This dealer was amazing to work with on my car purchase. Mike was excellent and super knowledgeable and super friendly. Robert was a pleasure to deal with as well. This is a first class dealer and I would purchase again from them.
This dealer was amazing to work with on my car
This dealer was amazing to work with on my car purchase. This dealer was amazing to work with on my car purchase. Mike was excellent and super knowledgeable and super friendly. Robert was a pleasure to deal with as well. This is a first class dealer and I would purchase again from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The locations on car.
The locations on car.com are too far. I could not get there and the dealers did not have options to help me out of their locations. Well better luck next time.
The locations on car.
The locations on car.com are too far. I could not get there and the dealers did not have options to help me out of their locations. Well better luck next time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Platinum Auto is the BEST!
Platinum Auto is the BEST!! they found our Tesla for three thousand less than the other dealers we dealt with. A+ job guys will tell friends :)
Platinum Auto is the BEST!
Platinum Auto is the BEST!! they found our Tesla for three thousand less than the other dealers we dealt with. A+ job guys will tell friends :)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Because they never contacted me about the car, after
Because they never contacted me about the car, after several request. If this is how they treat customers then so be it
Because they never contacted me about the car, after
Because they never contacted me about the car, after several request. If this is how they treat customers then so be it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I am surprised and very pleased with the service I got at
I am surprised and very pleased with the service I got at Platinum. The salesman was no-pressure. He had worked at the Mercedes dealership in Portland and managed an Audi dealership before taking a part-time position at his friend's business - Platinum. The most surprising thing was that I paid more than the on-lline advertised price for a van, and a few days later they called to tell me that, and sent a refund check of $1,080. I may be in the market for a travel van at some point, and this is where I will go first.
I am surprised and very pleased with the service I got at
I am surprised and very pleased with the service I got at Platinum. The salesman was no-pressure. He had worked at the Mercedes dealership in Portland and managed an Audi dealership before taking a part-time position at his friend's business - Platinum. The most surprising thing was that I paid more than the on-lline advertised price for a van, and a few days later they called to tell me that, and sent a refund check of $1,080. I may be in the market for a travel van at some point, and this is where I will go first.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing Service
Although I did not ultimately make a purchase the team at Platinum went above and beyond to make our experience as smooth as possible. Will definitely be looking to buy from them in the future.
Amazing Service
Although I did not ultimately make a purchase the team at Platinum went above and beyond to make our experience as smooth as possible. Will definitely be looking to buy from them in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
"The Best" we wanted to sell our 2021 Mercedes gl550.
"The Best" we wanted to sell our 2021 Mercedes gl550. We started at Bellevue Mercedes, where we bought it new then went to Carmax and three others. Platinum Wholesale Auto - Cash for Cars & Consignments too beat all of them by $2,100 dollars. So happy we found them, have sent two other friends to them, and they sold their vehicles there too! Thank You, Carol
"The Best" we wanted to sell our 2021 Mercedes gl550.
"The Best" we wanted to sell our 2021 Mercedes gl550. We started at Bellevue Mercedes, where we bought it new then went to Carmax and three others. Platinum Wholesale Auto - Cash for Cars & Consignments too beat all of them by $2,100 dollars. So happy we found them, have sent two other friends to them, and they sold their vehicles there too! Thank You, Carol
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car