Reviews
Write a reviewTimely Work
Everything went very well and I do not like you insisting that I write at least twenty words to make a review.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for giving us the opportunity to service your vehicle, William. I am happy to hear that everything went well for you. I will pass your feedback along to our team. Drive safely. Kind regards, Dave Bushnell Service Manager dave.bushnell@sandbergvolvo.com
Prompt service
They were prepared for my visit and were able to expedite the service to finish prior to Noon to get me back in my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for giving us the opportunity to service your vehicle, William. I am happy to hear that everything went well for you. I will pass your feedback along to our team. Drive safely. Kind regards, Dave Bushnell Service Manager dave.bushnell@sandbergvolvo.com
Great customer service
You always take good care of me. Very professional, very courtious, very prompt and always with a smile! What more could one ask for! Keep up the good work!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time out of your day to share your wonderful experience with us, Bernadette. We are delighted to hear you were treated with professional, courteous, and prompt service on your vehicle. We hope you will give us the opportunity to help you again whenever it's time for your next car. All the best, Dave Bushnell Service Manager dave.bushnell@sandbergvolvo.com
Buy your car in under two hours
Mr. Haas took excellent care of us. We have purchased vehicles in many countries, and in the US there is often more paperwork and more shuffling around of the customer. I'm happy that Mr. Haas was able to complete our transaction without having to move us to managers, finance, etc.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lauren, thank you for the feedback! We are happy to hear of your positive experience at Sandberg Northwest Volvo, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! All the best, Vic Kirilenko Sales Manager victor.kirilenko@sandbergvolvo.com
Broken Axle
Dylan - service desk - got me an appointment after I broke down early evening, very good at getting me in and communicating what was happening with the vehicle. i appreciate the texting communication.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi and thanks for the great feedback! We're very happy that Dylan was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, Dave Bushnell Service Manager dave.bushnell@sandbergvolvo.com
Great service experience
Simple and easy to handle on all fronts. Booking process was efficient and clear. Waiting area was comfortable, and even had very good coffee!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words, Carl. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Warm regards, Dave Bushnell Service Manager dave.bushnell@sandbergvolvo.com
Great service experience
The staff is friendly and professional, the waiting area is clean and comfortable and the service experience is exceptional. I often bring my laptop and work while I am waiting for my car and they have the perfect set-up for this. There is a desk with 3 work stations and lots of plugs. For others, there are comfortable couches and chairs and snacks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words, Deborah. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Kind regards, Dave Bushnell Service Manager dave.bushnell@sandbergvolvo.com
Excellent customer service
Natalie was extremely helpful in getting my car checked in for its appointment. I haven't owned the car for very long and she took the time to show me a few of its dash features/controls. She kept me apprised via text my car's progress and when it was close to being finished, went over with me the tech's findings AND they were able to replace worn brake pads that appointment in addition to doing some warranty work. Didn't have to schedule for a follow up appt!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for giving us the opportunity to service your vehicle, Paula. I am happy to hear that everything went well for you. I will pass your feedback along to Natalie. Drive safely. All the best, Dave Bushnell Service Manager dave.bushnell@sandbergvolvo.com
Great Service
Dylan helped me get my car in for an urgent repair fast and earlier than I expected. Thanks to his help, I got my car in and out within 24 hours, and saved me from having to rent a car over the holidays while I needed one for a local road trip. Thank you Sandberg Volvo and Dylan!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Brian and thanks for the great feedback! We're very happy that Dylan was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, Dave Bushnell Service Manager dave.bushnell@sandbergvolvo.com
volvo service
professional service; very warm welcome; courtesy car; I will come back next time; and I would recommend to a friend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the feedback, Yu! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Best regards, Dave Bushnell Service Manager dave.bushnell@sandbergvolvo.com