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Reviews

4.8
110 lifetime reviews.
  • She Has Her TAHOE

    My Wife Found Her BLUE TAHOE And she is happy... Thank You, FOLSOM BUICK GMC for making it happen....


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    My Wife Found Her BLUE TAHOE And she is happy... Thank You, FOLSOM BUICK GMC for making it happen....

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • best service

    They have the best service department I trust them with my car.

    Dealer Response

    Diane, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!


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    They have the best service department I trust them with my car.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Diane, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!


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  • Car Repair

    We took our car in for a repair and were able to use an extended warranty we had purchased that had a deductible of 250 dollars. One week later we...

    Dealer Response

    Stephanie, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Folsom Buick GMC, w...


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    We took our car in for a repair and were able to use an extended warranty we had purchased that had a deductible of 250 dollars. One week later we had to take it back and were told there were a lot of new issues (that had occurred in the one week since taking in) and they wanted us to pay another deductible and for a part that was not covered under warranty. After negotiating a price we went to pick the car up and they tried to charge us more than we had been quoted. There was no attempt at figuring it out or discussing the issue. The request to speak with the general manager was denied, however, after things got escalated he eventually made an appearance and was very aggressive and hostile. We will never go back to this dealership and furthermore we will forever make sure we get everything in writing.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Stephanie, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Folsom Buick GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager (916) 355-1414 to discuss ways we can better serve you in the future.


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