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Reviews

Average Ratings

4.8
109 lifetime reviews.
  • She Has Her TAHOE

    My Wife Found Her BLUE TAHOE And she is happy... Thank You, FOLSOM BUICK GMC for making it happen....


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    My Wife Found Her BLUE TAHOE And she is happy... Thank You, FOLSOM BUICK GMC for making it happen....

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Car Repair

    We took our car in for a repair and were able to use an extended warranty we had purchased that had a deductible of 250 dollars. One week later we...

    Dealer Response

    Stephanie, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Folsom Buick GMC, w...


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    We took our car in for a repair and were able to use an extended warranty we had purchased that had a deductible of 250 dollars. One week later we had to take it back and were told there were a lot of new issues (that had occurred in the one week since taking in) and they wanted us to pay another deductible and for a part that was not covered under warranty. After negotiating a price we went to pick the car up and they tried to charge us more than we had been quoted. There was no attempt at figuring it out or discussing the issue. The request to speak with the general manager was denied, however, after things got escalated he eventually made an appearance and was very aggressive and hostile. We will never go back to this dealership and furthermore we will forever make sure we get everything in writing.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Stephanie, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Folsom Buick GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager (916) 355-1414 to discuss ways we can better serve you in the future.


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  • Very Satisfied Customer

    This was the best experience at a dealership that we ever had. From the sales person Kelly all the way up to managers made it outstanding.


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    This was the best experience at a dealership that we ever had. From the sales person Kelly all the way up to managers made it outstanding.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Staff

    This is the third vehicle I have purchased from Folsom GMC. They have always put me first


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    This is the third vehicle I have purchased from Folsom GMC. They have always put me first

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Folsom Buick GMC Review

    This is our fifth vehicle purchase/lease from Folsom Buick GMC. Joe Smith is an old friend of ours and every one we have worked with at Folsom Bui...


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    This is our fifth vehicle purchase/lease from Folsom Buick GMC. Joe Smith is an old friend of ours and every one we have worked with at Folsom Buick GMC has been great. Thank you-Odallys and Howard Peterson

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Super Service Center

    Folsom Buick GMC continues to provide the very best service a car owner can ask for. They are timely, and honest. We have never had a bad experien...


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    Folsom Buick GMC continues to provide the very best service a car owner can ask for. They are timely, and honest. We have never had a bad experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service

    The service was excellent and the work was completed promptly.


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    The service was excellent and the work was completed promptly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service client

    All service completed on time and at the cost estimate. I was kept informed of the progress and called when completed. Frank provided very good ...


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    All service completed on time and at the cost estimate. I was kept informed of the progress and called when completed. Frank provided very good shuttle service to my office as soon as I completed checking in to service. Tom

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service, BUT - 'No WiFi? What's This???

    Out Of This World Customer Service! Very good, well informed people live here...


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    Out Of This World Customer Service! Very good, well informed people live here...

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Super helpful & curteous

    Everyone at the dealership was great! Our vehicle was actually located for us by Steve, the Internet Sales Manager.


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    Everyone at the dealership was great! Our vehicle was actually located for us by Steve, the Internet Sales Manager.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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