Reviews
Tamara
They went the extra mile, "punt intended", to help me buy my first brand new car. I will buy from Shelor again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new car, Tamara! I am happy to hear that my team went the extra mile for you. We look forward to doing business with you again!
Steven Thomas
Excellent service from check in to check out. Will always continue to come back to Shelor for service even though I live in Roanoke. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, Steven! Thank you for your feedback. We're happy to hear you enjoyed your service experience with our team. Please let us know if we can assist you again in the future!
18 month service
Quick and easy. Didn't try to sell me something I Don't need.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the five-star rating, John! I am happy to hear that my team didn't try to sell you something you didn't need. Our customers are #1. Have a wonderful weekend!
Personable & efficient service
Personable staff. Relatively quick and effective service. Comfortable waiting area. I've had very good results from the service department over the past 2 years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for sharing your review! We're glad to hear that we provided you with the great service you deserve. We look forward to seeing you again, we appreciate your business!
Nothing but greatness
The guys there were exceptional! It was their goal for you to leave with a vehicle you loved !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, Marshall! We appreciate the kind words and support. Thank you for choosing Shelor Motor Mile!
Sales
As always, the customer service at Shelor Toyota is superior!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback, Robin! Happy to hear that our customer service never ceases to impress. Thanks for the five stars!
Nothing more than excellent
I had the pleasure of working with Joe Diamond. He went above and beyond to help me buy my dream car. My experience was amazing. Joe had so much patience when it came to me getting my car. My insurance company was having communication errors, so I spent over an hour trying to add my new car, and I had no luck. Joe was able to refer me to an insurance company, and I was able to receive a new policy for my vehicle, and drive home in my new car that day. I appreciate him taking the time out to wait, and thoroughly explain everything I was about to receive when I got my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Toyota Corolla Check up
We believe that Shelor Motor Mile is the only place to get an honest deal on any vehicle and their repair area is fantastic with fantastic people. We love Shelor and recommend them to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the five-star review, Carol! We're glad that you've had multiple great experiences at our dealership. We appreciate your business and your recommendation.
i purchased a new 2017 Kia Forte on 03/11/17
I was very pleased with my entire experience at Shelor Motor Mile. From beginning to end everyone was very polite and went out of there way to be helpful to me and my close friend. We both ended up purchasing a Kia Forte. My salesman Brad Griese went beyond his way to help me, He was terrific and I will recommend him to anyone looking to buy a new or used vehicle. Financing worked hard to get me approved and at a payment I could handle. I would like to thank them all. Brad I hope you sell many, many more ! thanks again I love my new Kia!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review, Trish! We're glad that you and your friend had a five-star experience at our dealership with Brad. Please don't hesitate to contact us should you require any further assistance.
Josh the amazing
Josh vance goes above and beyond to make your feel comfortable. He got my family just what we need at a price we could afford. Dedicated and hard working are only the tip of the ice berg.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car