Reviews
Ruined Rotors
Had Forrester serviced several times, and they said brakes were good. Just found out that all brakes are bad. Rear brakes entirely gone, and rotors have to be replaced because of metal on metal grinding. Good brakes wouldn't have been that worn if a mechanic had actually checked the brakes.
- Customer service —
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr Roger Lovern
Everyone involved were great, gave me information about what service involved, how much time would be required. Had shuttle service for and Paul was very courteous And friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
recall/repair
Timely and professional.. Organized, clean and hospitable. Always accommodating
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Motor Mile Kia
Purchased a new to us car from Motor Mile Kia. A few days later noticed the door was rubbing inside the fender and had exposed the metal. Repair was handled quickly and completely and was covered under warrantee. Stacey was the service advisor and was very professional and courteous.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new Kia! Thank you for writing such a great review about your experience at Shelor Motor Mile! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again.
Over the phone purchase
I bought a used Ford Ranger from 3,000 miles away, over the phone. The description was very accurate and I paid the full asking price. I found everyone to be helpful and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new Ford Ranger! Thank you for writing such a great review about your experience at Shelor Motor Mile! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again.
Subaru purchase
We worked with Tyler Clontz at Subaru- he was great and very patient with us, and helped locate a manual transmission at another dealership. He went above and beyond to come in on his day off, and spent many hours with us on test drives and going over all of the information. We couldn't have asked for a better experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new Subaru! Thank you for writing such a great review about your experience at Motor Mile Subaru with Tyler! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again.
2014 Toyota Camry
Excellent service - really appreciate Chris! He met me at my car when i pulled into the service area. He was very good at explaining what all was done today and what would be done on my next visit!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wayne, we appreciate your kind words. The entire service department at Shelor Toyota thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!
Shelor Toyota
A+ full service dealership. Fast efficient service from the salesmen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new vehicle! Thank you for writing such a great review about your experience at Shelor Toyota! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again.
Inspection
Thanks to the folks at Shelor Motor Mile Subaru Service Department for squeezing me in on a very busy Friday 9-30-16 evening at an hour before closing, They are always accommodating and consistently deliver superior service. Service Advisor was very helpful in expediting vehicle through inspection process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service and oil change
Service was good and a ride to work always helps. I do not want to leave a fifty work review for an oil change and service this is a ridiculous requirement for and should be changed. I will not give a review again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase