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Shelor Motor Mile

(3,948 reviews)
Visit Shelor Motor Mile
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday Closed Closed
2016 state dealer award
View 10 awards
2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (540) 553-8299 (540) 553-8299
Used (540) 585-4032 (540) 585-4032
Service (540) 585-4599 (540) 585-4599

Reviews

(3,948 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shelor Motor Mile from DealerRater.

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20,000 service

I use the Toyota care side. Would rather use them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your kind words. The entire service department at Shelor Toyota thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!

Great Experience!

I had not bought a vehicle in 16 years, so I was very nervous on who to trust and how it would go. I worked with John Nixon and Tony Amoroso in the Toyota Dept. and they were excellent! I could not have asked for better people to work with! It was stress free, no wheeling and dealing involved just a great price and new vehicle! I would not even consider working with anyone else in future. I encourage anyone who wants a wonderful experience to work with these two. So grateful to have such a great experience. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle! Thank you for writing such a great review about your experience at Shelor Toyota with John Nixon & Tony Amoroso! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again.

Another great experience

This was my fourth purchase from Shelor Motor Mile. The ease of buying a vehicle with them keeps me going back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle! Thank you for writing such a great review about your experience at Shelor! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again.

Customer review

I was very pleased with my over all experience with Shelor. I mainly interacted with salesman Ben and Pete but everyone was very nice and answered all my questions. I'm pleased to say that I purchased my car there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle! Thank you for writing such a great review about your experience at Shelor with Ben & Pete! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again.

2015 jeep compass sirry

Michael Wade was an excellent person to work with :D Weve been recommending him to everyone!! Thank you again Michael for helping us get into our brand new jeep! We love it. All 4 of us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle! Thank you for writing such a great review about your experience at Shelor Motor Mile with Michael Wade! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again.

Quick, Kind, Simple

Title says it all. I handled most of the financing via email before going into the store; once there, the process took less than 2 hours. It would have been shorter, but I went on a Saturday (presumably their busiest day). There wasn't a single hiccup. I went in, test drove the car I had already picked out, signed some papers, went to the finance room to finish it up, and drove away. They could not have been more courteous or efficient. The car is in great shape, and I will (and have already) recommend Shelor to anyone looking for a hassle-free experience, and a reliable car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was an awesome experience!!

Josh Roop was the most polite, caring salesman, and easy to talk to. That I've ever dealt with. He made my car buying experience an easy one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very pleasurable REPEAT buying experience

This is the second Subaru we have purchased from Shelor Motor Mile. Both experiences were excellent. The sales persons were knowledgable, helpful, and very easy going. We found a great selection and really liked being able to compare different makes of vehicles all at one place. We felt we received a fair trade on our old vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle! Thank you for writing such a great review about your experience at Shelor Motor Mile! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again.

It was AWESOME!!!!

Josh Roop was the most polite, easy to talk to, and caring sales person that I have ever had the pleasure of dealing with. He made my car buying experience a very easy one. Kudos to Josh Roop!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Recent vehicle inspection for Kia.

Brought my wife's Kia Soul for its annual inspection. Very quick service and the waiting are was very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your kind words. The entire service department at Shelor Motor Mile thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!