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Bob Rohrman Toyota

(311 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–8:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 718-8338 (888) 718-8338
Used (888) 881-1761 (888) 881-1761
Service (888) 869-7879 (888) 869-7879

Reviews

(311 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Rohrman Toyota from DealerRater.

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The was my regular service with Oilchange and norm

Very good and friendly and fast service. The facility was clean and good organized . The staff was very friendly. They kept me informed what was going on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for sharing your thoughts about your service experience with our dealership. We appreciate your business and hope to see you again soon!

Great service

My tire light came on Friday night. I didn’t have an appointment, but my tire was fixed without issue and without waiting for hours! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind words for our service team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Toyota.

Highlander

The attention and treatment was excellent, they gave me confidence and offered a variety of vehicle options. The vehicle service was totally satisfactory and they kept me informed on the progress of the vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bob Rohrman Toyota!

Great service

They got me in on time and finished in a timely manner. Every thing was explained clearly and done well. I will definitely keep coming back for getting my car serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

John, thank you for you choosing Bob Rohrman Toyota. We appreciate your business and look forward to serving you again!

Great team to work with

I am thankful for the great team at Rohrman Toyota. They helped our local Habitat for Humanity affiliate get the truck we needed to help us continue our mission of providing affordable housing for people. Our work trucks are a very needed tool for us to do what we do and the Rohrman team helped us get the right truck for our needs. The staff was extremely friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your feedback on your recent visit to Bob Rohrman Toyota. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new truck!

New 2022 Highlander

If you want a Great buying experience, contact Kylee Thompson, she'll make sure you are very satisfied with your new or used car! Very responsive to any and all inquiries as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Great Experience

Our salesperson was knowledgeable and organized. She answered all of our questions and made the process of trading in a car a very pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review, Lisa! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bob Rohrman Toyota!

2020 Toyota Corolla

Not sure I was ready to trade my 5-year-old car. They gave me such a good deal and low mileage vehicle, that I couldn't really resist trading. I was happy with the amount they gave me for my trade-in.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind review, Dianne, and congrats on your new Corolla!

First visit - Positive Experience

My daughter goes to Purdue and we wanted to get her car serviced before the long drive back East. Scheduled appointment for Friday. They called me to verify day before and explained the process. When I arrived, I was greeted and checked in properly with what I requested (oil change, tire rotation and wiper replacements). We waited in the lounge area. Lounge area is very nice and clean. Service rep dropped in and provided updates and also let us know of some checks found to consider such as alignment which we agreed to do. Car completed in under 90 min and payment done smoothly with review of service charges. Nice experience and excellent service. Will be back again when service is needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words for our service department, Wayne! We're happy to hear that our team provided you with excellent customer service, and we look forward to serving you again. Thank you for choosing Bob Rohrman Toyota!

GREAT SERVICE

From the person who greated me when I pulled in, to the service contact, to the cashier, everyone was very welcoming and upbeat. A very pleasant 45 minutes in the waiting area added to the overall great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Larry, thank you for choosing Bob Rohrman Toyota for your service needs! We appreciate your business and look forward to seeing you again.