Reviews
Great experience
I can not say enough about this dealership. The whole experience was fantastic and everyone involved was so nice and knowledgeable. The facility was clean and comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
We love Larry
Can’t express how grateful we are… We met Larry after a terrible experience at another dealer. Larry and his dealership went over and above. They stayed opened late waited for us to arrive. Had the truck ready and up front to see. Made the deal happen and very easy and quickly. Great experience!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sherry, It's great to hear that Larry was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Toyota!
Service Excellence
The service was exceptional as always for periodic maintenance. The vehicle’s major components are checked to extend the vehicle’s life. Future service to components are always provided.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.
Great Service
The staff at Rohrman Toyota is doing a great job. They are always friendly and they are very knowledgeable and take care of their customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Initial Service Was Outstanding
This was the initial service on a vehicle we are leasing. The dealership got us in quickly and performed the required service efficiently and professionally. To be able to call for service and have it performed the same day was a wonderful surprise.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Bob, and don't hesitate to let us know if we can be of further assistance.
Just did what I asked
I was in for a 55000 mile check and asked for an assessment of brakes and tires. They thought I could go at least another 5000 miles on the brakes but I opted to go ahead on the fronts due to summer driving. My call
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Toyota.
Just did what I asked
I was in for a 55000 mile check and asked for an assessment of brakes and tires. They thought I could go at least another 5000 miles on the brakes but I opted to go ahead on the fronts due to summer driving. My call
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience.
Why not
I take the time to bring the truck in for service , Why not wash it , since they are free any way. The truck is clean and the customer is more happy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Toyota Service
Staff was very friendly. I Felt they pushed some services that were not really required, hence the 4 stars. Otherwise very happy with the dealership.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your very kind review. We strive to make sure that all of our customers leave happy. We would like to discuss your experience with you, could you send us the best way to contact you?
Super Caring
We have been dealing with Bob Rohrman Dealerships for a long time. They have always been extremely friendly and work hard to keep us in a safe and reliable vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words for our service department. We look forward to sharing your compliments with them, and we look forward to serving you again!