Reviews
Tin Tran is the kind of service adviser every dealership
Tin Tran is the kind of service adviser every dealership should be proud to have. He’s helped me on multiple visits with thoughtful updates, prompt follow-ups, and has always taken the time to point out any coupons or specials that could help me out—even when I didn’t know to ask. What really sets Tin apart is his integrity. I’ve never felt pressured or upsold—just supported by someone who genuinely cares and wants the best outcome for his customers. That kind of trust and consistency means a lot. He’s gone above and beyond every single time, and both Rusty Wallis Honda and I are truly lucky to have him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I appreciate the prompt attention, service and turn
I appreciate the prompt attention, service and turn around time provided by Rusty Wallis’s service team. I appreciate the service Ron provided us during our time of repairs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Kristy-harrington, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! Thank you again for the great review!
promised parts date delivery was wrong.
promised parts date delivery was wrong. Made 2 extra trips to dealer. Van late by nearly an hour for reserved pick up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi Danlcctx thank you for taking the time to leave us your honest feedback. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Rusty Wallis Honda
Rusty Wallis is the way to go!
Rusty Wallis is the way to go! Went in just to look and walked out with a brand new car with the help of LUCIANO who is a great salesman. He really took the time and considered staying within our budget ! Couldn’t be more happier with our purchase thank you to Luciano and management for the help!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Juan Robles, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda
Rusty Wallis is the way to go!
Rusty Wallis is the way to go! Went in just to look and walked out with a brand new car with the help of LUCIANO who is a great salesman. He really took the time and considered staying within our budget ! Couldn’t be more happier with our purchase thank you to Luciano and management for the help!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Juanrobles, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
15 words to describe my experience is a lot to ask, would
15 words to describe my experience is a lot to ask, would rather check boxes or select from a list. i am very happy with my dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jltrdh, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda
The service advisor was very attentive and I appreciate
The service advisor was very attentive and I appreciate you taking the time to talk about upcoming services that my Civic would need.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tbmyers90, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
This was my second purchase at Rusty Wallis.
This was my second purchase at Rusty Wallis. Luciano was amazing and went out of his way to make things work for me. I highly recommend Rusty Wallis Honda and Luciano!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nicole E., your satisfaction is our top priority. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rusty Wallis Honda! Thank you again for the great review!
Tin was very helpful and kind.
Tin was very helpful and kind. I had recall work done and he was great even though I was not spending any money.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jodell, we're so glad that we were able to go above and beyond your expectations! Thanks again for the recommendation, and have an amazing day!
This was a very pleasant experience.
This was a very pleasant experience. Luciano was very professional and had a lot of patience with me. I didn't feel pressured and felt listened to on my needs and wants. The entire team was great! Thank you all at Rusty Wallis!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Prese_blue, we're happy you found our staff to be so supportive during your experience here at Rusty Wallis Honda. We do hope we can be of assistance in the future. Take care!