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McDonough Toyota

(274 reviews)
Sales hours: 9:00am to 5:30pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–5:30pm 7:30am–5:00pm
Tuesday 9:00am–5:30pm 7:30am–5:00pm
Wednesday 9:00am–5:30pm 7:30am–5:00pm
Thursday 9:00am–5:30pm 7:30am–5:00pm
Friday 9:00am–5:30pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (833) 868-7922 (833) 868-7922
Used (540) 286-2076 (540) 286-2076
Service (833) 868-7921 (833) 868-7921

Reviews

(274 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McDonough Toyota from DealerRater.

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Working with Jimmy was a great experience. He is very...

Working with Jimmy was a great experience. He is very pleasant and was very helpful with any questions we had. Everyone we have been in contact with at the dealership has been the same way. Jimmy still keeps in touch with us after the sale to make sure we have had no problems and to see if we need anything. We really appreciate that most dealerships just know you until they get you to sign and then they don't have anything else to do with you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We ordered a 2011 Tacoma. Jimmy kept us informed of the...

We ordered a 2011 Tacoma. Jimmy kept us informed of the progress of our order. All of the staff were very friendly and easy to work with. Best car buying experience I've had in 35 years. We had our last Tacoma for 11 years. We plan on this one lasting longer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

At mcdonough toyota you receive a at home feeling . They...

At mcdonough toyota you receive a at home feeling . They want to sale you what you want rather than pushing something thats not right for you.I was very pleased with Jimmy Thompsons respect of what we wanted.I would recommend mcdonough toyota to anyone looking for a totoya or scion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jimmy is an excellent salesperson! He is very friendly...

Jimmy is an excellent salesperson! He is very friendly and went above and beyond to make sure I am a satisfied customer. He even came in on his day off from work to settle the deal. McDonough is a 'no pressure' kind of dealership to purchase a car. The financing guy was very informative and straight to the point...again, no hassels. I highly recommend this dealsership to purchase and service a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.