[{"id":228704,"personPtyId":37923256,"firstName":"Lou","lastName":"Ziegler","titleText":"Product Specialist","shortBioText":"Born and raised in Coatesville Pa, I am a local person who would make sure you receive the best structure and best experience. I specialize in new cars, but also sell certified and slightly loved vehicles. Regardless of the state you live in, I take any and every opportunity.","emailTxt":"lziegler@colonialhyundaipa.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":152,"imageUrl":"https://cdn-user.dealerrater.com/images/cd79c059ac1b.jpg","drDealerId":3429,"dealerEmpStartDtUtc":"1309478400","industryStartDtUtc":"1309478400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":484704,"firstName":"James","lastName":"Carpenter","titleText":"Service Advisor","emailTxt":"Jcarpenter@colonialhyundaipa.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":71,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":3429,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":486235,"personPtyId":39777321,"firstName":"Ryan","lastName":"Degen","titleText":"Finance Director","emailTxt":"rdegan@colonialhyundaipa.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":3429,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1059696000","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":548482,"personPtyId":50614388,"firstName":"Donna","lastName":"Feliciano","titleText":"Service Consultant","emailTxt":"dfeliciano@colonialhyundaipa.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":13,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":3429,"dealerEmpStartDtUtc":"1199145600","industryStartDtUtc":"449625600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":468959,"personPtyId":37941825,"firstName":"Michael","lastName":"Wilkinson","titleText":"Sales Consultant","shortBioText":"Born and raised in Downingtown, Pa. Graduated from Temple University with Bachelor's Degree(s) in Journalism, Public Relations, Advertising and Anthropology. 14 years and counting in the auto industry as both a Professional in Sales and in F&I Management.","emailTxt":"mwilkinson@colonialhyundaipa.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/2002633f3d0b.jpg","drDealerId":3429,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1057017600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":484699,"personPtyId":38231486,"firstName":"Steve","lastName":"Knickerbocker","titleText":"Director of Business Development","emailTxt":"Sknicks@colonialhyundaipa.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/805c97f43912.jpg","drDealerId":3429,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":363435,"personPtyId":37931530,"firstName":"Katie","lastName":"Schaffer","titleText":"Product Specialist","shortBioText":"My name is Katie Schaffer, and with a background in Art Education and Psychology I landed myself into the wonderful world of Sales in 2013 after all the funding for the arts went downhill. I've come to find that selling cars is just a different and unique way of listening, helping people, and finding a way to contribute a memorable positive experience in the lives of others. I take pride in my customer relationships, their comfort, their trust, and their overall experience working with me. I treasure each and every positive story and review I receive, have a whole book collection of them on my desk, and LOVE adding to it! It would be my pleasure to take care of you, your family, and your friends when considering your/their next big purchase! Please call or email for my schedule and appointments :)","emailTxt":"kschaffer@colonialhyundaipa.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":84,"imageUrl":"https://cdn-user.dealerrater.com/images/ebc00a7306b2.jpg","drDealerId":3429,"dealerEmpStartDtUtc":"1367366400","industryStartDtUtc":"1367366400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":228705,"personPtyId":37923315,"firstName":"Brad","lastName":"Triplett","titleText":"Product Specialist","shortBioText":"","emailTxt":"btriplett@colonialhyundaipa.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":53,"imageUrl":"https://cdn-user.dealerrater.com/images/b4db26eab6f3.jpg","drDealerId":3429,"dealerEmpStartDtUtc":"1341100800","industryStartDtUtc":"1333238400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":468282,"personPtyId":37942660,"firstName":"Kimberly","lastName":"Murzynski","titleText":"Sales Consultant","emailTxt":"kmurzynski@colonialhyundaipa.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/6d773b095ecd.jpg","drDealerId":3429,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"1509494400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":468285,"personPtyId":41222302,"firstName":"Ted","lastName":"Karwat","titleText":"Genesis Product Specialist","shortBioText":"","emailTxt":"tkarwat@colonialhyundaipa.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/1341f1cb6d2e.jpg","drDealerId":3429,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":484574,"personPtyId":37945843,"firstName":"David","lastName":"Smith","titleText":"General Manager","emailTxt":"dsmith@colonialhyundaipa.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":3429,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":424842,"personPtyId":37936626,"firstName":"Tom","lastName":"Cassidy","titleText":"General Sales Manager","emailTxt":"tcassidy@colonialhyundaipa.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/55e70ce9fbae.jpg","drDealerId":3429,"industryStartDtUtc":"428544000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":13010,"personPtyId":37919831,"firstName":"John","lastName":"Ashdale","titleText":"Owner","emailTxt":"jashdale@colonialhyundaipa.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/07b3c1f68b6d.jpg","drDealerId":3429,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":468276,"personPtyId":37942656,"firstName":"Rob","lastName":"Barba","titleText":"Finance Manager","emailTxt":"rbarba@colonialhyundaipa.com","combinedEmpAvgRatingNbr":4.1,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":3429,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":468244,"personPtyId":37942896,"firstName":"Evan","lastName":"Graveno","titleText":"Product Specialist","emailTxt":"egraveno@colonialhyundaipa.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":3429,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":514316,"personPtyId":48314941,"firstName":"Jessica","lastName":"Dean","titleText":"Internet Manager","emailTxt":"jdean@colonialhyundaipa.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":3429,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":468281,"personPtyId":37943357,"firstName":"Walter","lastName":"Shank","titleText":"Sales Consultant","emailTxt":"wshank@colonialhyundaipa.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":3429,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 4:00 PM

Colonial Hyundai Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 8:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 5:30 AM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since March 2007

Colonial Hyundai serving Philadelphia, Downingtown, West Chester, Conshohocken, Springfield, Lancaster, Reading, and Coatesville is proud to be an automotive leader in our community. We have maintained a solid commitment to you, our customers, offering the widest selection of Hyundai vehicles and ease of purchase.

...



Whether you are in the market to purchase a new Hyundai, a pre-owned Hyundai, or if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer, Colonial can get you financed.

We honor all car buying service prices, from USAA to Costco.

"Colonial Hyundai is area's premiere Philadelphia Hyundai dealer and quality pre-owned sales center."

Service

Oil, Filter Change

$27.1 and up*

Tire Rotation

$24.95

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
998 lifetime reviews. Includes reviews of Colonial Hyundai from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 12, 2018

    Jim called me on the phone you remind me that my inspection will run out in December and they could do it today. I said yes and it will save me a trip... for service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 11, 2018

    The service dept is well organized and service was started within minutes of arriving. It was completed quickly and within the time frame that Jim said... it should be done.

    Not Applicable
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    James Carpenter

    Service Advisor

    (4.8) 71 reviews

  • March 1, 2017

    I had the most positive experience buying a new car here. Everyone in the dealership was direct, honest and personable. Bradley T. was my salesman and... he was fantastic in every way!!! When i returned to finalize my deal and Bradley was with another client for a bit. Lou Z., another salesman, stepped right in and guided us through all the little details such as setting up the blue link account. And he gave us so many helpful ideas. He, like Bradley, is another really great customer-oriented salesman! Also worked with Gabriel C. in finance, who was very professional. I'm sure no dealership is perfect but to me they were everything I wanted in service when buying a car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 11, 2018

    Like always the service staff (Jim and Donna) takes good care of my cars and keep inform with the status of the service service on my cars.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    James Carpenter

    Service Advisor

    (4.8) 71 reviews

    Donna Feliciano

    Service Consultant

    (5.0) 14 reviews

  • 5.0 out of 5
    October 10, 2018

    My almost 10 year Sonata had a leaking head gasket which ultimately led to alternator problems. Replacing both would be a $$$$ job. JP, the service tech... (sorry I don't have his full name) checked and ensured that everything was fixed and included as part of the 10-year 100,000 miles powertrain warranty. Also as usual, Colonial Hyundai is super helpful is getting me a ride to and from the dealership and one of the main reasons I continue to bring my car here for all services.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 9, 2018

    Nonaggressive sales pitch. Very helpful for my needs. I liked Katie???s nice friendly demeanor and she was super knowledgeable and not pushy at all

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Katie Schaffer

    Product Specialist

    (5.0) 84 reviews

  • 3.6 out of 5
    October 7, 2018

    The salesman Randy was very nice and knowledgeable. We went the Colonial HyundaI dealership because we got an invitation to take advantage of a great trade... in deal, zero apr for 72 months, a 55 inch tv, and a chance to win $5000.00 if we purchased a new car. We immediately test drove a 2019 Hyundai SanteFe, and were sold. That is when we learned that we were not eligible for the terms of the invitation. We were ready to walk, when a concession was made for the trade in. We asked the General Manager about the TV mentioned in the invitation, and he reluctantly told Randy to make the deal. We were waiting and there was some confusion among the staff about which car we were getting, we were there for over 6 hours. Just before we went to do the paperwork, Randy said that we were getting such a great deal, we would not be getting the TV. By that time we just wanted to conclude the deal, and get going. We mentioned many hours before that we had a prior engagement and needed to get things done or we would come back Monday. We were constantly assured we would be on our way soon. We got there shortly after 11:am and left after 5pm. Not a great experience.

    2.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    3.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Smith

    General Manager

    (4.5) 14 reviews

  • 5.0 out of 5
    October 5, 2018

    Donna did a great job keeping me informed. Unfortunately it took Hyundai 8 weeks to deliver the engine, but the service department did a great job with... the replacement. The car was returned to me running well and nice and clean!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Donna Feliciano

    Service Consultant

    (5.0) 14 reviews

  • 3.8 out of 5
    October 5, 2018

    Service OK. Concierge service needs improvement. Communication with customer needs improvement. Had oil change and inspection work done. I expected car... to be returned same day it was picked up. Didn't return until following day. Had to call several times to update status. Colonial did not initiate any calls and concierge driver seemed to get lost despite specific directions.

    3.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    3.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
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  • 4.4 out of 5
    October 5, 2018

    Felt the team had our interest in mind in providing our needs and service the best deal for the car we purchase. I felt very confident these men worked... with my wife and I to address our vehicle and financial needs.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
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    Worked with:
    Ryan Degen

    Finance Director

    (4.7) 24 reviews

    Michael Wilkinson

    Sales Consultant

    (5.0) 20 reviews

    Katie Schaffer

    Product Specialist

    (5.0) 84 reviews

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