Bill Cole Automall

4.6 out of 5 4.6
Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 8:00 AM - 6:00 PM

Bill Cole Automall Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

1:00 PM - 6:00 PM

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2019

As a premier West Virginia Honda, Kia, Nissan and Subaru dealer, we have a huge selection of new and used vehicles from

...

which to choose. Bill Cole Auto Mall online and offline customers enjoy vehicle specials every day. We offer Honda, Kia, Nissan and Subaru service & parts, an online inventory, and outstanding financing options, making Bill Cole Auto Mall a preferred dealer serving Princeton, Beckley, Bluefield, Blacksburg, Christiansburg, Pearisburg, Wytheville, Roanoke, Charleston, Tazewell, Richlands, Peterstown, Lewisburg and Pulaski Honda, Kia, Nissan and Subaru buyers. Ready to set up a test drive? Visit our Beckley Honda, Kia, Nissan, Subaru dealership in Bluefield, WV today!

Service

Oil, Filter Change

$40.96 and up*

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
84 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    October 15, 2019

    Hidden charges for extended warranty cancelled 3 months ago and still not off didn't explain none of the contract found out after I got home added 3000... market adjustment found out you can get it from another dealer a lot cheaper ripping West ,virginiansoff really disappointed with the dealership

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave a review about your experience. We would appreciate the opportunity to discuss the details of this situation to... determine how we can assist you. Please give us a call at 304-960-4205 and we will do our best to make this right. We hope to hear from you soon.

  • 1.0 out of 5
    September 30, 2019

    Lots of tricks to fleece you. Hidden extra warranty charge (advertising says its included -- but you will pay for it), gap insurance, adjusted MSRP market... markup, overpriced, unverifiable anti-theft protection and offers less than half of avg trade for your car.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave a review about your experience. We would appreciate the opportunity to discuss the details of this situation to... determine how we can assist you. Please give us a call at 304-960-4205 and we will do our best to make this right. We hope to hear from you soon.

  • December 31, 2011

    I have bought 2 new Honda Civics from Cole Honda as well as a used Honda CR-V. I have received a fair price on all purchases as well as on my trade-in.... The finance manager really knows his stuff and will work to get you a good rate. They are a classy dealership and really work to make your experience a good one. I have had to do a bit of "haggling" with price, but I've always won. Also had to have the used CR-V serviced (warranty work) and they did a good job.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for your business and for taking the time to tell us, and others what you thought of your experience. We have expert Sales Consultants and ...savvy Finance Managers to get you in your preferred vehicle. Once you become part of our family, we do everything we can to keep you in our family. Please do not hesitate to contact us with any of your vehicle needs. We are always here to help.

  • 5.0 out of 5
    March 15, 2019

    Bought a jeep from used lot in Princeton. A leak was noticed next day. Lee Cole said he would get looked asap. So far Cole has provided excellent customer... service. They provided a loaner they didnt have too. They found issue and they are getting it straightened out without delay. Appreciate the quick response and attention to customer service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 25, 2019

    Great service and very knowledgeable and friendly. Fast service and shuttle service as well. Had me up and running in a very short time. I highly recommend... Cole Nissan

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 24, 2019

    Willing to go the extra mile ! I will be a lifetime customer now! All staff was friendly and curtious! It’s nice to see a car lot ran with such professional,... honest, hardworking staff. It definitely defies the stigma that is typically placed on a car lot.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 11, 2019

    Lonnie went out of his way. Top notch the whole way. First time ever purchase from here and will definitely do it again. Stayed past closing time 2 so... the deal.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 29, 2018

    Wonderful, easy buying experience followed by great, friendly service! The dealership is always clean. There’s coffee, snacks and free WiFi. I would highly... recommend Cole Nissan to anyone looking for a new car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 27, 2018

    The service preformed on our car meets our standards. Very detailed and explained exactly what was done during the service. All the staff and personnel... were polite and courteous.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 23, 2018

    Excellent and very quick service. In and out within 30 minutes. We were taken care of within 30 minutes of our appointment time. Very friendly and efficient... staff.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews