Reviews
If you are in the market for a new ride, ask for Clark!
If you are in the market for a new ride, ask for Clark! Amazing! Happy to be a customer of Joe Holland Chevrolet and make a new friend in Clark Smith ! They were busy on that Saturday morning and after the way I was treated, it's easy to see why.
If you are in the market for a new ride, ask for Clark!
If you are in the market for a new ride, ask for Clark! Amazing! Happy to be a customer of Joe Holland Chevrolet and make a new friend in Clark Smith ! They were busy on that Saturday morning and after the way I was treated, it's easy to see why.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David Parsons sold me not one but 2 vehicles in one week.
David Parsons sold me not one but 2 vehicles in one week. Easy to deal with and upfront. A great experience and excellent quality of customer service.
David Parsons sold me not one but 2 vehicles in one week.
David Parsons sold me not one but 2 vehicles in one week. Easy to deal with and upfront. A great experience and excellent quality of customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We have a business and buy 5-7 vehicles per year.
We have a business and buy 5-7 vehicles per year. Stopped in and asked if they require arbitration agreement to buy a car and was told no. Made a trip back the next day to buy, explained to 3 employees, all assured us that it was only required for extended warranty. Im a veteran and do not believe we should give our rights up. After the second trip and a couple of hours, it was the first paper they put in front of us. I don't appreciate being LIED to and wasting my time. WE WALKED OUT AND NEVER PLAN TO GO BACK. Went to another dealership, bought one vehicle and plan to go back in a couple of days for another they are having transferred in for us.
We have a business and buy 5-7 vehicles per year.
We have a business and buy 5-7 vehicles per year. Stopped in and asked if they require arbitration agreement to buy a car and was told no. Made a trip back the next day to buy, explained to 3 employees, all assured us that it was only required for extended warranty. Im a veteran and do not believe we should give our rights up. After the second trip and a couple of hours, it was the first paper they put in front of us. I don't appreciate being LIED to and wasting my time. WE WALKED OUT AND NEVER PLAN TO GO BACK. Went to another dealership, bought one vehicle and plan to go back in a couple of days for another they are having transferred in for us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
In the area and stopped in to ask and was Told us they
In the area and stopped in to ask and was Told us they didn't require arbitration agreement to buy a vehicle. (I'm a veteran and do not believe in being forced to give up my rights) made another trip the next day to purchase one and explained this to 3 employees who said it was only required on extended warranty. Spent couple of hours of our time only to find THEY LIED. First paper they stuck in front of me...We walked out.
In the area and stopped in to ask and was Told us they
In the area and stopped in to ask and was Told us they didn't require arbitration agreement to buy a vehicle. (I'm a veteran and do not believe in being forced to give up my rights) made another trip the next day to purchase one and explained this to 3 employees who said it was only required on extended warranty. Spent couple of hours of our time only to find THEY LIED. First paper they stuck in front of me...We walked out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Found vehicle I was looking for and had ready for me to
Found vehicle I was looking for and had ready for me to test drive on arrival. Sales staff excellent and helpful showing me features on the vehicle
Found vehicle I was looking for and had ready for me to
Found vehicle I was looking for and had ready for me to test drive on arrival. Sales staff excellent and helpful showing me features on the vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Richard Kingsley in sales was phenomenal.
Richard Kingsley in sales was phenomenal. He went above and beyond. I was out of state and treated my dad and I as if we were on the showroom floor. Even sent new and clear photos of the vehicle along with setting it aside before our arrival. Consistent and clear communication all the way through, it was always a pleasure talking to him.
Richard Kingsley in sales was phenomenal.
Richard Kingsley in sales was phenomenal. He went above and beyond. I was out of state and treated my dad and I as if we were on the showroom floor. Even sent new and clear photos of the vehicle along with setting it aside before our arrival. Consistent and clear communication all the way through, it was always a pleasure talking to him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Richard Kingsley in sales was phenomenal.
Richard Kingsley in sales was phenomenal. He went above and beyond. I was out of state and treated my dad and I as if we were on the showroom floor. Even sent new and clear photos of the vehicle along with setting it aside before our arrival. Consistent and clear communication all the way through, it was always a pleasure talking to him.
Richard Kingsley in sales was phenomenal.
Richard Kingsley in sales was phenomenal. He went above and beyond. I was out of state and treated my dad and I as if we were on the showroom floor. Even sent new and clear photos of the vehicle along with setting it aside before our arrival. Consistent and clear communication all the way through, it was always a pleasure talking to him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This is my fourth car.
This is my fourth car. I’ve purchased from Joe Holland my salesman. Rich Kingsley is second to none. The service department are honest, very knowledgeable and friendly people. One of the most important things is how you’re treated after the sale and without an exception I have been treated just as good after the sale then before the sale. Michael Banner, the lead tech in the service department is honest and very knowledgeable of his job. In fact all the salesman and every employee and every part of Joe Holland our second to none!! I highly recommend are give them a try then you will be able to experience buy a car knowing you’re going to be dealt with fair and honest from people with integrity
This is my fourth car.
This is my fourth car. I’ve purchased from Joe Holland my salesman. Rich Kingsley is second to none. The service department are honest, very knowledgeable and friendly people. One of the most important things is how you’re treated after the sale and without an exception I have been treated just as good after the sale then before the sale. Michael Banner, the lead tech in the service department is honest and very knowledgeable of his job. In fact all the salesman and every employee and every part of Joe Holland our second to none!! I highly recommend are give them a try then you will be able to experience buy a car knowing you’re going to be dealt with fair and honest from people with integrity
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service review
I was very disappointed that this was the THIRD time I returned my car for service for the same reason. As I mentioned in an earlier review, I didn't feel my concerns were taken seriously since I was a female. This third time, I felt more seen and my concerns were not brushed off. As of now, my car appears to be working okay,, although this has made me weary about trusting that the same problem will not happen again.
Service review
I was very disappointed that this was the THIRD time I returned my car for service for the same reason. As I mentioned in an earlier review, I didn't feel my concerns were taken seriously since I was a female. This third time, I felt more seen and my concerns were not brushed off. As of now, my car appears to be working okay,, although this has made me weary about trusting that the same problem will not happen again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
I recently bought a 2017 Chevy Trax with Chase.
I recently bought a 2017 Chevy Trax with Chase. He’s friendly, reassuring, and kind. He made sure to give me any information I asked for, as well as answering any questions I had. I recommend folks have a chat with him, you won’t regret it!
I recently bought a 2017 Chevy Trax with Chase.
I recently bought a 2017 Chevy Trax with Chase. He’s friendly, reassuring, and kind. He made sure to give me any information I asked for, as well as answering any questions I had. I recommend folks have a chat with him, you won’t regret it!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car