Joe Holland Chevrolet

Reviews

4.7
(259 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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3.0

Service

They marked my paper saying they filled the windshield washer fluid but it was totally empty so it?s the small things that make you think what else did they say they did and really didn?t.

Dealer response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (304) 744-1561 to discuss your concerns, as your satisfaction is of utmost importance to us.

5.0

We purchased a used car and in one day we had a problem.

We purchased a used car and in one day we had a problem. I came in and spoke with Rich he said don’t worry we will make it right one way or another. They towed it in evaluated the issues and gave me the option of a refund or trade for another vehicle. I was skeptical but the promise was kept. We found another car that better suited my daughter. This is her first car and she works two jobs and recently graduated high school. The car was nice and in our price point. It had some stains on the seats and headliner. They had it professionally cleaned and the inside looks so good. We are very well satisfied and this buying experience was one of the best in my life. Thanks to Rich and Jimmy for making sure of our satisfaction

5.0

Great Dealer

Very easy to deal with and the salesman Chris was fantastic

5.0

Located the ideal Yukon on a internet search, and looked

Located the ideal Yukon on a internet search, and looked closer on this dealer's website. I contacted them and placed a hold on it for a few days until I could make the 3 hour drive to look it over in person. My contact, Jimmy, was very cordial, friendly, and easy to work with. Sam, the delivery gentleman, was great with communication and very accommodating. I can recommend both for a pleasurable purchasing experience.

5.0

Ken Hatfield is THE BEST! Very friendly and not at all...

Ken Hatfield is THE BEST! Very friendly and not at all pushy. Easy to talk with and responds in a timely manner. Out of state customers and we will not buy a Chevy from anyone else.

5.0

Title

Superior customer service and knowledge of vehicular damage repairs.

5.0

The staff were very helpful in answering questions

The staff were very helpful in answering questions and keeping me informed during the entire process. They went above and beyond to make the buying process enjoyable. They took the time to explain features on the vehicle. I would highly recommend Joe Holland to my friends.

5.0

From start to finish Benny did an excellent job of...

From start to finish Benny did an excellent job of answering questions and keeping me informed. He went above and beyond to make the entire process enjoyable and stress free. All of the people in the office were very professional and helpful.

5.0

Great experience

Really great buying experience, travelled 2.5 hrs to buy the truck we were looking for. Great experience with Benny, would definitely recommend him to others and will likely purchase from dealer again as long as he’s there! #buywithbenny

5.0

Built our truck online and found out it was being shipped...

Built our truck online and found out it was being shipped to Joe Holland, called and two weeks later we have it and it’s better than we could have hoped for! #buywithbenny

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