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Reviews

Average Ratings

3.0
5 lifetime reviews.
  • Great service

    Bought a ore owned certified used car. Car very clean and in excellent shape. Staff easy to work with. Finance department made buying process easy...


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    Bought a ore owned certified used car. Car very clean and in excellent shape. Staff easy to work with. Finance department made buying process easy. Sales rep followed up afterwards to make sure we're satisfied. This was a nice touch. Looking to buy another vehicle soon, so will start at Joe Holland.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Service Department

    Bought my brand new 2013 Chevy Cruze and i wish I didn't it has been nothing but a headache in the shop so many times i think about 9 or 10 with s...


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    Bought my brand new 2013 Chevy Cruze and i wish I didn't it has been nothing but a headache in the shop so many times i think about 9 or 10 with so many issues and if that's not enough to deal with you have a service department that makes you feel stupid when you tell them the problem your having and they claim to not find one well i felt this way a couple times and actually recorded my problem to prove it to them and they were just like oh yeah you do have a problem. Whatever the problem is there shouldn't be no questions asked or rudeness when you take your vehicle in that's what we have a warranty for and its not like you wouldn't get your money if we did have to pay. And the whole time your in the lobby waiting you hear other people complaining about the service department. I however loved our salesman Rich he was very kind and not pushy at all i would recommend him to anyone but sorry not your service department.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Buyer Beware

    The dealership staff came across to me as dishonest and showed poor integrity in reserving a vehicle for me. They cancelled my deal and ignored my...

    Dealer Response

    Very sorry that you had a bad experience as customer satisfaction is certainly our #1 priority. Honesty & integrity are the foundation of our comp...

    Dealer Response

    First off we would like to apologize. We are disappointed anytime a customers feels we haven't lived up to honesty and integrity. We want to corre...


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    The dealership staff came across to me as dishonest and showed poor integrity in reserving a vehicle for me. They cancelled my deal and ignored my numerous attempts to reach them by phone or email. I had a very frustrating experience with them and they failed to show any appreciation of my time. I would not buy from this dealership as I think honesty is essential in gaining someones trust.I would strongly recommend going to a reputable dealership that value customer care.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Very sorry that you had a bad experience as customer satisfaction is certainly our #1 priority. Honesty & integrity are the foundation of our company, so it sounds like there was a misunderstanding of some sort during this negotiation. Again, we are sorry & hope you will give us another opportunity in the future.

    Dealer Response

    First off we would like to apologize. We are disappointed anytime a customers feels we haven't lived up to honesty and integrity. We want to correct this situation as soon as possible. We don't have all the information on who you are so we would like for you to contact us at 1-855-468-9491 or jknight@joeholland.com (John Knight, General Sales Manager)to get the complete story from you and use this situation for training purposes so this doesn't happen in the future.


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  • Buying a Rav4

    We recently purchased a used Rav4 from Joe Holland. The price was very resonable, the online ad was accurate, and the buying experience smooth. We...

    Dealer Response

    Thanks for the review - we hope you are enjoying your Rav4!

    Dealer Response

    Thanks for the review, we hope you are enjoying your Rav4!


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    We recently purchased a used Rav4 from Joe Holland. The price was very resonable, the online ad was accurate, and the buying experience smooth. We would definately go to Joe Holland again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the review - we hope you are enjoying your Rav4!

    Dealer Response

    Thanks for the review, we hope you are enjoying your Rav4!


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  • Corvette

    Everyone was very very helpfull from sales person to finance dept. Corvette was cleaned top notch and looked great - bought over internet before g...


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    Everyone was very very helpfull from sales person to finance dept. Corvette was cleaned top notch and looked great - bought over internet before going and no hassel whatcoever when I got there. Great dealership -

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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