Reviews
Overall great experience
I had a recall notice from VW for an inflatable air bag; they were able to care for it in a short time, as well as an oil change. Very professional team.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Current visit
I took my car in for an oil change and to have the tires and tire sensor checked. I was met by Codybwoth a smile and fast service. The waiting area was clean and well maintained. My wait time was less than an hour and check out was easy and quick. I appreciate the professional manner in what ch I was treated. This is why I continue to purchase all of my vehicles from Joe Holland.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very efficient
The service is well organized and a smooth process. I always leave my vehicle and they are good to call throughout the days to update on needs, progress, etc....
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always great service
I have been buying and servicing cars at Joe Holland for many years. I always find their staff professional, knowledgeable, and a pleasure to do business with. I appreciate their quality of service as well as the value.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing, caring people!
Arnold Stover is definitely the reason for my 5 star rating! We couldn't have asked for anyone better. He went out of his way to help us, to treat us like family, to make sure our family left there with a vehicle. It was nothing short of an act of God that led us to meet Arnold. We can't thank home enough, and there isn't a plaque nice enough or big enough compared to what he deserves. You may not understand, but we do. Thank you Arnold. From our family to yours. No more Uber!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Sales Consultant!
The service was awesome. We had visited several dealerships over a two week period and there were several that didn't even give us a call back if they couldn't work out a deal for us. Not only did our Sales Consultant give us several call backs but we felt as though she went above and beyond to work out a deal that matched our needs and price range.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent salesman!
We had a wonderful experience. Our salesman is Phillip and we will definitely be back in another year to buy another car. He went above and beyond and answered all our questions. Even though we are two hours away we will be back for every car purchase from here on out. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
State inspection sticker
Besides getting a new sticker, they checked everything else and gave me recommendations for the future. Very comprehensive service and the service managers are great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Recall repair
Went into service department for a safety recall on brakes and the staff immediately greeted me. Everyone was courteous and friendly. Would definitely recommend Joe Holland!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Experience
I purchased a Hyundai Santa Fe with Grant Dawson as my sales rep. He was very knowledgeable about the vehicle and not pushy about making a sale. He was patient with my questions and was quick to find out information he didn't have at his fingertips. This was a big purchase for me so I took a lot of his time. Other staff members were helpful too so purchasing this vehicle was a very pleasant experience. I would highly recommend Joe Holland's.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase