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Frank Leta Acura

(547 reviews)
Visit Frank Leta Acura
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:00am–5:00pm
Sunday Closed Closed
2023 state dealer award
View 4 awards
2023 state dealer award 2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award

Reviews

(547 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frank Leta Acura from DealerRater.

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Samir was super helpful and friendly as was the whole

Samir was super helpful and friendly as was the whole dealership! Wonderful experience! 5 stars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Samir was incredibly helpful and attentive!

Samir was incredibly helpful and attentive! He was polite and professional. Wonderful experience working with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I got a Jeep at Frank Leta today and it was a great

I got a Jeep at Frank Leta today and it was a great experience. Will Ziebers was very helpful and nice. This was my 2nd car from Frank Leta and great service each time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent experience purchasing a new vehicle from Frank

Excellent experience purchasing a new vehicle from Frank Leta. Our salesman Kevin Baker was top-notch, he is knowledgeable, responsive, and efficient. 5 Stars all around, thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I bought a 2021 Acura tlx from here about 3 weeks ago and

I bought a 2021 Acura tlx from here about 3 weeks ago and it was one of the smoothest dealership experiences I've had. Kevin baker and the finance team really helped making the out of state purchase smooth and problem free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have tried calling, leaving multiple messages for the

I have tried calling, leaving multiple messages for the General Manager to please return my call. All of this started on Saturday January 27, 2024. After having to absolutely hound this dealership to even make a simple courtesy call. Nothing, finally on Friday February 2, 1024. I explained to the Sales Manager my concerns, including possibly of death. He understood this can be a life or death situation and he Guaranteed me he would absolutely call me back to further discuss to come to resolution. The Sales Manager just like the General Manager of Frank Leeta Acura WILL NOT RETURN RETURN EVEN A COURTESY CALL BACK. Frank Leta was put on actual notice of a potential life threatening problem with my Acura I purchased from Frank Leta and boy do I Regret ever being caught up with these unprofessionals who only care about profit. They will not make even the simplest of things right. NO CALL BACKS!! This will be your experience also, do you want to be treated the same way I have been treated? Because you can, but don’t bother with the phone, you will have to drive there every time you may need something done on your Acura! Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Stllaxman, thank you for your feedback. I'm very sorry to hear that you are experiencing difficulty getting ahold of our manager. Please reach out to feedback@frankleta.com with your contact info, and I'll make sure you get a response ASAP. Conversely, you can reach out to my general manager directly. His contact info is below. Adam Dorland adorland@frankleta.com 314.828.4952

They sold me a car without a spare tire or the key for

They sold me a car without a spare tire or the key for the Lugnuts. I called management and they never returned a call.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for your feedback.  I'm sorry to hear that you experienced this issue.  My manager is looking into your situation, and will be reaching out soon to apologize, and see what we can do to make things right. 

This was my first time purchasing with Frank Leta and

This was my first time purchasing with Frank Leta and working with Kevin. He and the team went above and beyond to make the experience smooth. I will definitely refer anyone I know to visit Frank Leta and ask for Kevin!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

I worked with Samir Hamzic as my sales rep and he was

I worked with Samir Hamzic as my sales rep and he was wonderful! He made the experience very pleasant, asked my car needs, shared information on possible cars to suit my needs, and helped me find the perfect one!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My experience was absolutely amazing!

My experience was absolutely amazing! Highly recommend this dealership! From sales to financing to picking up, everything was perfect!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.