Reviews
Write a reviewwanda's toy
we had a good experience at L&S.the salesman was courteous and wasn't pushy.the deal was quick and straight-forward.on a scale of one to ten they get a twelve.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing such a great review about your experience at our dealership, William. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle, and we are glad that you are enjoying yours. Also, check us out on Facebook and Twitter for access to our exclusive specials. We look forward to seeing you again. Sincerely, Mike Jude, GSM - 304.252.8548
Best Deakership and people!
Absolutely the best experience purchasing a new vehicle EVER!!! Jeff and John were the very best! I cannot recommend them highly enough! Thank you men.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to provide such great feedback. Its quite an accomplishment to hear that we provided you the best dealer experience ever. Thank you so much. If you have any further needs, do not hesitate to come back to see us. Be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Regards, Mike Jude, GSM 304.252.8548
Great service and great facilities.
It's a very friendly environment with people that actually wanna help you and listen to what you want along with not pressuring you into something like most other dealerships and the service department is outstanding.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
I went in to have my car serviced after 5,000 miles. The staff was friendly, and it didn't take long at all. The guys were professional and took care of everything quickly and efficiently.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
L&S Toyota of Beckley
Prompt in giving me an estimate on the value of my trade-in. Patient in waiting for my husband to become available to sign the papers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly service.
Scheduled my oil change the same day I contacted them. The staff were very friendly and helpful. I enjoyed the free drinks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
True professional people to handle your questions.
Chad could answer every question I had about the truck. He knew what was on the lot. Everyone there was very nice. Easy process to buy the truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
prompt service and great service.
No waiting. Got me in on time and out quickly. I especially liked being told my car is still like new.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brake job on a Lexus LS 430
Nice friendlly and knowlegable people at the sevrice desk. All was well and as discussed in advance. Just a little on the pricey side for a brake job and prior work performed in early September.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Experience
Happy and the sales manager did everything to make this deal work for us and quick. They really did everything right!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase