Royal Automotive is a family-owned business serving our community for over 30 years. We pride ourselves on building life-long relationships with our valued customers. At Royal Automotive, "You're only a smile and a handshake away from a great deal!"
If you need a new vehicle, a like-new pre-owned vehicle, service, parts or accessories - we have it all.
Royal Automotive's Customer One Mission Statement: To provide our customers with a shopping, buying, service and ownership experience that consistently satisfies each individual's needs and exceeds their expectations in a comfortable, supportive environment.
"You're Only a Smile and a Handshake Away from a Great Deal!"
have tried to contact dealer through email, didn't respond for a week. I was really interested in one of their cars so a month later, it was still there... so I tried to call. I do not want to be hassled with many phone calls from any dealer so when they ask my phone number, I do not give it to them. ( I have received 5 phone calls from different dealer in one day, so I refuse to give my number now) When this dealership asked my name and number, just in case we get disconnected, I told him if we did, I would call him back. "CLICK" ....... he hung up on me. I tried to call back and it went to voice mail. I refuse to do business with a dealer who uses these tactics
I am looking for a new car, but I don't want to haggle over a price for it. I do my research, I look at prices for similar cars in similar states of use,... etc. However, some of the prices suggested to me for the car I was looking at were just ridiculous. I think they thought that since I'm a woman, I can't know a lot about cars, and would be impressed by the shiny features of the car instead. I want to know that I'm getting the same price that any other person is getting. It doesn't seem fair.
Just bought my fifth vehicle from Royal Dodge and Royal Ford. Once again had a outstanding experience. I will always come back to Royal, friendly honest... people!
I visited Kevin's Royal Automotive because of the ads on television. it isn't far from my house and i've been looking for a new car. However their salespeople... were not respectful of my desire to look at cars in peace. i just wanted to walk around and see the different deals and cars available without someone breathing down my neck. i ultimately left because i did not feel comfortable making a purchase here.
I should have known from their obnoxious- and awful- commercials, that these "salespeople" were "too good to be true". The cars have many flaws to them,... and the employees just want your money- even if they sell you false promises in the process. I was swindled out of thousands at Kevin's.
Always a good time. Wonderful staff. Great owner. We have dealt with Van several times. Even helped when we turned in my Dad's van after his passing, when... the dealer the van came from was zero help.
Everyone here has gone above and beyond! Great Experience, Great Service! ¿
About a year ago, I bought a car here. They seemed great, everything went smoothly...until it didn't, and my car started to have problems less than three... months after I bought it. It started to have problems almost constantly. About once a month for the past few months, I've had to take my car to various places to be serviced. When talking to Kevin's initially, they were not sympathetic of my situation and were actually downright rude! I'm very sad by this situation, as I feel like they took advantage of me. I was a single woman, and went to buy a car...no, I didn't know exactly what I wanted, but I thought that I was in good hands. As it turns out, I was not. At this point, I'm going to get rid of my car. After pouring thousands of dollars into the car, it's cheaper to be rid of it and buy a new one. Every time I see one of their commercials on television, I'm just hurt again and again by these smooth-talking salesmen. I was naive to trust them, and I regret it. Please, do your research on the car before coming here...do research on the staff...read reviews. I regret buying my car here, giving them my money...only to be insulted, treated like a child, and given poor customer service. I would not recommend this dealer to anyone I liked.
The Experience with Mikey & Nikki, made buying a first car an easy Journey. We couldn't have asked for any nicer & educated team.
This is my second vehicle and enjoyed the service experience. Mike from the Royal dealership really worked with me and my previous loan to get me into... a vehicle that was within my budget. He was a great salesman and not pushy as is the norm in many other dealerships. Would gladly refer this dealership to anyone.