Reviews
Write a reviewVERY Satisfied Customer
I wanna thank Farooq and CJ... Those two guys are simply the best. Farooq is at the Ourisman KIA. I appreciate him sticking with us even though we brought a vehicle from a different building. Thanks so much Farooq... CJ is such a honest person I would always recommend this site. Thank you and I truly love my GMC
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service, was in and out with no hassle!!
Needed my car serviced after we moved recently to the area and dropped in without an appointment. Was seen to immediately and a customized service plan was discussed and carried out promptly with no hanging around. I dropped the car with Manny Toor who took good care of me, kept me updated and got me a loaner too. Car was serviced in a couple of hours and ready for pickup. No hassle good value service. Will be going back again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Super Attentive to the Customer Let's Ride Togethe
Love this place!!! DOUGHNUTS :-) in Service waiting area!!! From the moment I pulled in the service bay and was greeted by a very pleasant young lady, to the check-in with Patrick my service writer Ourisman made me feel like I was the only customer in the place. Super attentive to the customer with a finishing touch of an escort out to my vehicle. Car dealerships sales and service can be an intimidating place and I always feel comfortable coming into your facility. Did I mention the doughnuts :-) Thanks Ourisman!!! Melissa Hoiles~
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
10,000 Miles Service
The only place I bring my car to be serviced. The service was Outstanding.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I don't know what you want here
You guys are the reason that I'd buy another Toyota!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Love my car-loved the Ourisman sales experience!
Greg O. made my experience exactly what i had hoped in helping me decide to buy the car I came in to see--not any other car--not at a different price --just perfect. My car was cleaned and readied for deliver, almost hated to put it on the road. But I did and never looked back --it had everything i wanted and I have been driving for days! :-) I will return to this dealership and recommend it for others hands down!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good experience
Felt like they cared about my purchase and service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service, Jose Romero excellent svc advisor
Jose Romero is my service advisor. He set everything up and executed perfectly, always friendly, considerate, and communicates well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Honest and reliable service
I have continued to return for many years for honest and reliable service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2007 Toyota 4Runner
The work was completed on time, as requested. My service writer made a recommendation, which I was able to approve. Everyone at the dealership were polite and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase