Reviews
Great Customer Service Clean Dealership Fast
Great Customer Service Clean Dealership Fast processing , in and out within a hour Service Department was amazing
Great Customer Service Clean Dealership Fast
Great Customer Service Clean Dealership Fast processing , in and out within a hour Service Department was amazing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We made an appointment then took our 2016 Ford Edge into
We made an appointment then took our 2016 Ford Edge into our AutoNation Ford Dealership in Torrance CA for a Service Engine Light. We met with our Service Advisor Jesse Cisneros who always takes care of our vehicle. AutoNation ran some tests and EC54 indicated our Canister Purge Solenoid had failed. This repair was done quickly. During our Multipoint Inspection the technician identified that our Rear Shocks were beginning to leak fluid. This was repaired in a couple of days once parts were secured. Our Service Advisor Jesse always takes Great Care of us and our Ford Edge and their Technicians are the Best. Thank you AutoNation Torrance Service Department.
We made an appointment then took our 2016 Ford Edge into
We made an appointment then took our 2016 Ford Edge into our AutoNation Ford Dealership in Torrance CA for a Service Engine Light. We met with our Service Advisor Jesse Cisneros who always takes care of our vehicle. AutoNation ran some tests and EC54 indicated our Canister Purge Solenoid had failed. This repair was done quickly. During our Multipoint Inspection the technician identified that our Rear Shocks were beginning to leak fluid. This was repaired in a couple of days once parts were secured. Our Service Advisor Jesse always takes Great Care of us and our Ford Edge and their Technicians are the Best. Thank you AutoNation Torrance Service Department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bahador and the Autonation Ford team were very nice and
Bahador and the Autonation Ford team were very nice and helpful. They got me a very good deal on my new mustang convertible. Don’t hesitate to reach out to them if you’re looking for a new car.
Bahador and the Autonation Ford team were very nice and
Bahador and the Autonation Ford team were very nice and helpful. They got me a very good deal on my new mustang convertible. Don’t hesitate to reach out to them if you’re looking for a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Sean Travis is a great car salesman.
Sean Travis is a great car salesman. Gave me all the information about the truck I wanted and let me make an informed decision. No pressure !!!!
Sean Travis is a great car salesman.
Sean Travis is a great car salesman. Gave me all the information about the truck I wanted and let me make an informed decision. No pressure !!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Torrance. If you ever need help, just give us a call. Happy motoring!
I purchased a vehicle from this dealership February 28,
I purchased a vehicle from this dealership February 28, 2025. Today is June 4, 2025. This dealer has yet to pay off my trade in vehicle. This dealer has even sold my trade in vehicle to another person which I assume is illegal??? Be forewarned. I can supply documentation for all of this.
I purchased a vehicle from this dealership February 28,
I purchased a vehicle from this dealership February 28, 2025. Today is June 4, 2025. This dealer has yet to pay off my trade in vehicle. This dealer has even sold my trade in vehicle to another person which I assume is illegal??? Be forewarned. I can supply documentation for all of this.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (424) 253-4976 to discuss what we can do to help.
This canned response is as comical as the ethics and compassion displayed by this company. I have spoken to Negin Ranjbar already who claimed to be a manager. She is the person who told me that my trade-in was sold even though you did not actually own the trade. Unless you have done this to multiple people you should know exactly who I am and how to contact me.
Very friendly and excellent.
Very friendly and excellent. I will recommend it to my friends and come back again
Very friendly and excellent.
Very friendly and excellent. I will recommend it to my friends and come back again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
No carwash ( nobody available to wash my car ),credit
No carwash ( nobody available to wash my car ),credit card machine is not work at service and part department
No carwash ( nobody available to wash my car ),credit
No carwash ( nobody available to wash my car ),credit card machine is not work at service and part department
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (424) 253-4976 to discuss what we can do to help.
OUTSTANDING!
OUTSTANDING! Absolutely fantastic! It all went smooth as silk. Quite pleased! Will come back again.
OUTSTANDING!
OUTSTANDING! Absolutely fantastic! It all went smooth as silk. Quite pleased! Will come back again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!
Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!
good day, took a little time for the deal to get done.
good day, took a little time for the deal to get done. salesman was OK ..they seem to have at times coordinating for one office to the next .
good day, took a little time for the deal to get done.
good day, took a little time for the deal to get done. salesman was OK ..they seem to have at times coordinating for one office to the next .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lary, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Katherine n Mark were awesome both were very helpful in
Katherine n Mark were awesome both were very helpful in all the process. Even sent a video n offered a rental car. Far above my expectations
Katherine n Mark were awesome both were very helpful in
Katherine n Mark were awesome both were very helpful in all the process. Even sent a video n offered a rental car. Far above my expectations
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!