Planet Mitsubishi

⭐⭐⭐⭐⭐ I recently purchased a 2025 Nissan Altima from Planet Mitsubishi, and Ty did an outstanding job throughout the entire process. He was extremely personable, cordial, professional, and made me feel comfortable from beginning to end. Ty did a great job making sure I was taken care of and made the entire car-buying experience smooth and enjoyable. I truly appreciate his excellent customer service and the way he treated me throughout the process. I would definitely recommend Ty to anyone looking to purchase a vehicle. Thank you, Ty, for doing such a great job and giving me a great experience at Planet Mitsubishi.

I had an outstanding experience working with Tyjuon Johnson. From the moment I arrived he was professional, knowledgeable and patient. Very genuinely focused on helping me find the right vehicle. Thank you Ty

Poor professionalism and serious unresolved issues Based on my direct experience with Planet Mitsubishi, I would not recommend this dealership. I experienced serious problems involving management communication, professionalism, and unresolved final pay issues after my employment ended. I have filed formal wage complaints and am continuing to pursue the money owed to me. Anyone dealing with this dealership should keep written records of every promise, payment issue, agreement, and communication.

Fantastic customer service! Such a great group of people who really do care about the long-term relationships built with their customers and their community.

I purchased a 2021 Jeep Cherokee Feb 7 of this year. Less than 2 weeks while driving the car jump into neutral. I stopped put it in drive it wouldn’t go, ended up calling dealership and had it towed would even start after that. They kept it a few weeks got it back it did it again had to have it towed again Kept it a couple of weeks again. It continued to do it over and over again. Had to have it towed on us a third time cause the manager wouldn’t. It’s been taken to them 5 times and this last time they have had it a month. I’m paying for a car that’s not running and the manager will not swap the car out for another car. He wants us to trade in a car brought from them that don’t run and be upside down. We haven’t driven that car 2 weeks since we purchased it and he refuses to make it right. We have been without transportation for 2 months the manager Don’t care still won’t give us another car to replace the car they sold us that won’t run. So i wouldn’t advise nobody to go to Planet Mitsubishi in Charlotte. Cold hearted!!

Service was amazing, fast, and thy fixed it the first time You can count on that s coming back

This store really helped me out. They were friendly, helpful and informative. The woman I spoke with on the phone was amazing and the salesmen made me comfortable though the whole process. I love my vehicle, all around 10/10

Everyone was very helpful and attentive to my needs. I was shopping for my 16 year old son & safety has been on the top of my list. We will be back when he has saved up a little more money. Thank you Planet Mitsubishi & big thanks to Jamin & Mike.

My experience was super. Each person-the car salesman Steve Paris, and the managers Jamin Glenn & Mike McKee were all very nice friendly, helpful I would recommend them to anyone seeking a new vehicle

Bobby was amazing 10 out of 10 ask for him and he kept me very confident.