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Planet Mitsubishi

(305 reviews)
Visit Planet Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(305 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Michael Collins did a wonderful job

I really appreciate everything that Micheal Collins has done he was a wonderful sales rep and I would recommend this dealership to anyone Dalton Poovey

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the feedback and welcome to the Planet Family :)

Wonderful Experience

My experience @ Planet Mitsubishi was one I will never forget. We were in search of a vehicle and knew that it might be tough considering times had been tough in the past and our credit wasn't all that great. Our car dealer Rico Glover never gave up on us and his team didn't either. After several trips back and forth we were finally able to drive off the lot in a car that we our truly happy with. A special thank you to Planet Mitsubishi and a big shout out to our personal car dealer Rico! You ROCK!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the feedback and welcome to the Planet Family :)

New Car

Salesman did a great job and was very informative and kind. He was straight forward and honest. I highly recommend that anyone looking for an automobile visit Planet Mitsubishi off of Independence in Charlotte to ask for Rico.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the feedback and welcome to the Planet Family :)

Fantastic

I give this dealership a10 ricos a good dealer I was in and out didn't take that long and I'm enjoying my outlander

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the feedback and welcome to the Planet Family :)

Wonderful experience

I went to this dealership after being approved for an auto loan with my bank. Rico was very welcoming and knowledgeable about the vehicle I had in mind. It was a very fast process not drawn out like I’ve experienced at other dealerships, I’d highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the feedback and welcome to the Planet Family :)

Great experience!

Rico was wonderful to work with, we felt bad about keeping him there past hours to finalize the sell but he never made us feel like a burden & the time passed with friendly conversation. Will definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the feedback and welcome to the Planet Family :)

Amazing

Absolutely amazing working with Rico. He showed me several vehicles and test drove 2. Didn’t pressure me in anyway! By far the best experience I’ve ever had in my life buying a car. Thank you so much from J.F

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the feedback and welcome to the Planet Family :)

Perfect Service

This isn't my first review today. I went to Planet Mitsubishi to get an oil change at 10:00 this morning. The gentleman that helped me this morning pertaining to oil change was extremely courteous and the salesman Chet Legett that sold me the vehicle checked on me while i was waiting and was extremely courteous also. I've experienced perfect service each time that i've been to this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Zekia Young, we're glad to hear you enjoyed your visit.

Worth the drive

We drove from out of town to purchase a vehicle. Britanny Hebenthal was a joy to work with! It was worth the drive. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the feedback and welcome to the Planet Family :)

bad customer services

They try to put you in what they want to i went i got everything they ask for he ask me to down load a app didn’t know why i asked him how much the car he said i will never own the car i never said i wanted to lease a car when he asked me that the first day i told him know if I’m lease i can own it never will go to them again

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We do apologize for any confusion, leasing is a great option that gives you different options at the end of the lease. We hope to earn your business in the future.