Reviews
Write a reviewGreat customer service and trust worthyness .
I SHOPPED FOR A USED 2018 FORD MUSTANG 5.0 FOR OVER A YEAR. I WANTED AN AUTOMATIC TRANSMISSION AND RICHARD SMITH AT RLB WAS A TOTAL PLEASURE WORKING WITH. I NEVER LEFT MY HOUSE AND MY MUSTANG WAS DELIVERED TO ME AT HOME IN SHOWROOM CONDITION..
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Inventory. Stellar Service.
When I decided I was going to buy a fully loaded BMW M5 I began searching the major websites and came across the perfect one at RLB Sales and Leasing. I had never heard of them before but going through their inventory I could see they had some very nice vehicles. There were over 30 pictures of the car highlighting the details of the exterior and interior. They were extremely high quality I would not doubt if they were taken by a professional photographer. During the entire process I dealt with Bobby Bell. I can't say enough about Bobby as he made the process extremely smooth. Whenever I had a question I could always pick up the phone and reach him. He even setup a great price to have my car shipped to me which ended up being much lower than the quotes I was receiving. If you are in the market for your next vehicle don't hesitate to give these guys a call. I am so pleased and love this car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Experience
I sought out Jim Cox after a coworker recommended him for a vehicle. He searched and found me the perfect SUV. He is awesome and works hard to get you the perfect car. I was only at the dealership for 30 minutes to trade my car and get my new one. He will be my choice when shopping for cars from now on. Such a true gem!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome People
Bought a 2019 Tacoma Pro on line. Steve was my salesman. He was friendly, full of knowledge and eager to help! Top of the line used vehicles!!! Highly recommend RLB
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A buying experience highly recomend steve m
Highly recomend Steve Malley very very professional prompt easiest buying experience ever car was as described I came from waller TX 240 miles away no back and forth no games Iwhen i arrived i was in and out with my new car in less then 10 min I will return for another car purchase for sure thanks Steve 5 stars all the way 0 headaches
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best car-buying experience ever
Steve took care of my every need. He was responsive to my initial inquiry and every subsequent question. I dread this process but Steve made it easy and efficient. For my next car I’m coming to RLB first.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent transaction!!! A+ experience
This was a very smooth and easy experience. No pressure throughout the entire process, a lot of it done over the internet. I will buy from them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great People and Cars
I was looking for something a little different and Jim at RLB Sales & Leasing found it for me in no time. Great Price and Great Service. Highly Recommed this place. Plus they have a Big Jackalope on the top of the building. Love it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
never heard back...
Saw a vehicle I was interested in, reached out via Cars.com never heard back....
- Customer service 1.0
- Buying process 1.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Al, this is a very disheartening review to read. We have gone through some significant changes, including but not limited to new management. My name is Shane and I am the new General Manager. I have to say, however late it might be, that we not only dropped the ball, but unbelievably kicked it down the hill. It is our mission to go above and beyond for our clients expectations. Again I am truly sorry for your experience and hope you give us an opportunity in the future to make you a happy member of RLB's family.
No response from dealer after emailing about vehic
No response from dealer after email sending email and show interest in a vehicle on the lot.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase