Reviews
Magnificent Service at Ken Grody Ford Thank You Raul and
Magnificent Service at Ken Grody Ford Thank You Raul and the Ken Grody Service Center for accommodating my family and taking care of our vehicle. Diana the client relations director was so friendly and super nice ,thank you Diana for the cappuccino.and your warm hospitality,
Magnificent Service at Ken Grody Ford Thank You Raul and
Magnificent Service at Ken Grody Ford Thank You Raul and the Ken Grody Service Center for accommodating my family and taking care of our vehicle. Diana the client relations director was so friendly and super nice ,thank you Diana for the cappuccino.and your warm hospitality,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The staff were awesome!
The staff were awesome! Treated me like a family and make me feel comfortable. I would recommend my family and friends here. Thanks to Luis C. And Francisco financing. God bless my friends. 🙌🙏
The staff were awesome!
The staff were awesome! Treated me like a family and make me feel comfortable. I would recommend my family and friends here. Thanks to Luis C. And Francisco financing. God bless my friends. 🙌🙏
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My recent visit to Ken Grody Ford Buena Park for my 2025
My recent visit to Ken Grody Ford Buena Park for my 2025 Ford Mustang Mach-E Select purchase was nothing short of spectacular. The facility was pristine, and everyone seemed eager to make my experience a positive one. Andre, in particular, was a standout with his insightful knowledge and patience, explaining all the features of the Mach-E in detail. This purchase felt intensely personal and focused on my needs, devoid of the typical sales pressure. For anyone interested in a Ford, I would highly recommend stopping by Ken Grody Ford and asking for Andre to guide you through their impressive lineup.
My recent visit to Ken Grody Ford Buena Park for my 2025
My recent visit to Ken Grody Ford Buena Park for my 2025 Ford Mustang Mach-E Select purchase was nothing short of spectacular. The facility was pristine, and everyone seemed eager to make my experience a positive one. Andre, in particular, was a standout with his insightful knowledge and patience, explaining all the features of the Mach-E in detail. This purchase felt intensely personal and focused on my needs, devoid of the typical sales pressure. For anyone interested in a Ford, I would highly recommend stopping by Ken Grody Ford and asking for Andre to guide you through their impressive lineup.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
After waiting for 30 days I have no answer about my car
After waiting for 30 days I have no answer about my car service so I went to see costumer service in person, so he told me wait for a 30 more days, two weeks they call me for service to an other dealer, after a week finally I get my car back i don't recommend any ford dealer in O C
After waiting for 30 days I have no answer about my car
After waiting for 30 days I have no answer about my car service so I went to see costumer service in person, so he told me wait for a 30 more days, two weeks they call me for service to an other dealer, after a week finally I get my car back i don't recommend any ford dealer in O C
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Our car-buying experience at Ken Grody Ford was truly
Our car-buying experience at Ken Grody Ford was truly positive from start to finish. Aaron Molina guided us through the process with professionalism, and a genuine sense of connection. He took the time to show us the truck we were interested in while also making the experience enjoyable. Aaron also worked with us to secure a fair and reasonable price-all with a friendly, upbeat attitude. When it came time to finalize the purchase, Luis Azurday in the finance department stepped in and was equally helpful. He explained everything clearly and made sure all the details were handled thoroughly and efficiently. Overall, our experience with Ken Gordy Ford exceeded expectations. We are extremely happy with our purchase and would definitely recommend this dealership.
Our car-buying experience at Ken Grody Ford was truly
Our car-buying experience at Ken Grody Ford was truly positive from start to finish. Aaron Molina guided us through the process with professionalism, and a genuine sense of connection. He took the time to show us the truck we were interested in while also making the experience enjoyable. Aaron also worked with us to secure a fair and reasonable price-all with a friendly, upbeat attitude. When it came time to finalize the purchase, Luis Azurday in the finance department stepped in and was equally helpful. He explained everything clearly and made sure all the details were handled thoroughly and efficiently. Overall, our experience with Ken Gordy Ford exceeded expectations. We are extremely happy with our purchase and would definitely recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service I really appreciate how nice and
Excellent service I really appreciate how nice and polite is Raul , thank you so much for your help Raul
Excellent service I really appreciate how nice and
Excellent service I really appreciate how nice and polite is Raul , thank you so much for your help Raul
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly & attentive.
Very friendly & attentive. They serviced my vehicle in a timely manner. I also had questions for the features of my vehicle & was helpful to anser my question. I requested a driver to pick me up and he was really sweet.
Very friendly & attentive.
Very friendly & attentive. They serviced my vehicle in a timely manner. I also had questions for the features of my vehicle & was helpful to anser my question. I requested a driver to pick me up and he was really sweet.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled to hear that our team was friendly and attentive, and that your vehicle was serviced promptly. It’s great to know your questions were answered and that our driver made a positive impression! We appreciate your feedback and look forward to seeing you again soon.
Awesome experience.
Awesome experience. Salesman very knowledgeable and helpful. Everyone we talked with was very nice. I will tell all my friends about this FORD Dealership and people that works there. Two thumbs up for these place. I will definitely come back again and again. Thank You you everyone.
Awesome experience.
Awesome experience. Salesman very knowledgeable and helpful. Everyone we talked with was very nice. I will tell all my friends about this FORD Dealership and people that works there. Two thumbs up for these place. I will definitely come back again and again. Thank You you everyone.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the awesome review! We’re so glad to hear you had a fantastic experience with our team at Ken Grody Ford. It’s great to know that our salesman was knowledgeable and that everyone made you feel welcome! We really appreciate you spreading the word to your friends—nothing makes us happier than happy customers! We can’t wait to see you back again for your next visit.
I came to Ken Grody Ford for a 2025 Ford Raptor and left
I came to Ken Grody Ford for a 2025 Ford Raptor and left with a truck I?m proud of?and an experience worth talking about. Dylan in sales went above and beyond. He wasn?t pushy, he wasn?t just trying to ?close a deal??he actually listened. That made all the difference. From the test drive to delivery, Dylan made the entire process smooth, professional, and efficient. He respected my time, answered every question straight, and made sure I understood exactly what I was getting. That kind of service is rare these days. This Raptor is a beast, and I couldn?t be happier with how everything was handled. Thanks to Dylan and the rest of the team at Ken Grody Ford?you?ve definitely earned a repeat customer.
I came to Ken Grody Ford for a 2025 Ford Raptor and left
I came to Ken Grody Ford for a 2025 Ford Raptor and left with a truck I?m proud of?and an experience worth talking about. Dylan in sales went above and beyond. He wasn?t pushy, he wasn?t just trying to ?close a deal??he actually listened. That made all the difference. From the test drive to delivery, Dylan made the entire process smooth, professional, and efficient. He respected my time, answered every question straight, and made sure I understood exactly what I was getting. That kind of service is rare these days. This Raptor is a beast, and I couldn?t be happier with how everything was handled. Thanks to Dylan and the rest of the team at Ken Grody Ford?you?ve definitely earned a repeat customer.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your fantastic review, Eric! We’re thrilled to hear that your experience at Ken Grody Ford was so positive and that Dylan was able to provide you with the attentive and professional service you deserve. It’s great to know that he listened to your needs and made the car-buying process smooth and enjoyable. We’re excited that you’re loving your new Ford Raptor! Your satisfaction is our top priority, and we truly appreciate your kind words.
Salesman very professional and polite.
Salesman very professional and polite. He answer all of my questions. He made my car buying very easy. At the end of the deal he walked me through different options my vehicle came with. Again salesman was very professional
Salesman very professional and polite.
Salesman very professional and polite. He answer all of my questions. He made my car buying very easy. At the end of the deal he walked me through different options my vehicle came with. Again salesman was very professional
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Maria, thank you for your kind words! We’re delighted to hear that our sales consultant provided you with a professional and easy car-buying experience. It’s great to know that he was able to answer all your questions and walk you through the options available with your vehicle. Congratulations on your new Ford and welcome to the Ken Grody Ford family!