Ken Grody Ford Orange County

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Reviews

4.5
(502 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Best Car buying experience I’ve ever, Armando made it

Best Car buying experience I’ve ever, Armando made it very quick and easy. I would highly recommend all my friends and family to go here .

5.0

Jose Gutierrez

This is the second time I buy a truck from Ken Grody Both times I received great attentio, no hassles. Sales representative Amador Flores was awesome , I?ve recommended this dealership to my family members.

4.0

Rapport the mighty F150?

Great selection and unpardonable expertise . I am impressed with sales and finance manager!

5.0

The staff is all very helpful I’m impressed by the great

The staff is all very helpful I’m impressed by the great customer service in the service department.

5.0

My entire experience was great EXCEPT when it came time

My entire experience was great EXCEPT when it came time to deal with the finance guy. I had no problems because I was using my own financing however he pushed and pushed and pushed and would not give up I’m trying to sell me two warranties that I did not want to purchase from him because he was too expensive. He said it would be not a problem but if you did not want these warrantees just ask your finance company to strike them from the contract. That was not the case, there needs to be a new contract drawn up. That was part of this whole transaction that put a sour taste in my mouth.Also I went elsewhere to purchase a Ford ESP plan and was able to get more coverage for HALF the price he wanted to sell me. I’m not going to let that incident ruin my experience. Just don’t fall for the pressure, google search what you’re looking for (warranty and maintenance) and you can find it online through another dealership at a better price.

5.0

Very efficient and professional.

Very efficient and professional. Clean and friendly environment and always on time with their service delivery.

5.0

michelle agusto

everything was great, service adviser was great and always welcoming

5.0

Really friendly staff the whole thru the finance

Really friendly staff the whole thru the finance dept(Samantha)...2nd time leasing w Ken Grody! Mohamed, Armondo...(Mondo) really nice guys and more laid back than with the aggressive approach which suits me better than overly aggressive sales people. I didn't know the gents last names but they get 5 stars!!!

5.0

Great dealership.

Great dealership. Helpful, experienced and made sure we were happy. Would always contact them first.

3.0

Ken Grody Ford Maverick Purchase

The ordering process just ok. The dealer attempted to add $8000 of extras without talking to me first. I then had to sit through a long warranty sale. Makes me hope that soon I will be able to purchase a truck directly from Ford and not have to work with a dealer.

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