Keffer Volkswagen

I recently purchased a vehicle from Keffer Volkswagen. Jerry Franklin was our Salesman and he was AWESOME!! He went out of his way to make sure we were happy with everything and completely satisfied. Jerry provided truly exceptional customer service and we will definitely be going back to him for our future vehicle needs.

The management and sales staff at Keffer Volkswagen in Huntersville are awesome. Lance Black went above and beyond to make sure my car buying experience was one of a kind. Thank you Lance for all you help and hard work. Go see Lance, he is the best!

Had a very pleasant experience talking to TimBo about the new Volkswagens and really went out of his way to demonstrate the difference in the cars. He was extremely open to me asking him questions. Kristen was also very helpful and informative about my service. I was very pleased with the fact that even though I came in after hours for my oil change, she was able to flag someone down for me to fix up my car last minute. I appreciate that my commute was not a wasted one. I always choose Keffer VW for all my VW maintenance. -Nick

Communicated with Tim through email before arriving. Everything was the quality described in the communication and expectations were met. Thanks for having things ready and making this a painless process..

Timbo did a great job! Very knowledgeable in VW vehicles. He went over and beyond to work out a deal that fit our needs. I will totally recommend him to any one who considers purchasing a VW.

My whole experiance was great. I had started out at another dealership where things did not work out. I called Tim Bo Black at Keffer and we worked out the whole deal over email and phone. When I got to Keffer all I had to do was papper work.

First - Rollin Hannah is a profession. Excellent to work with and no hassles.. Second - I got a good deal on my new 2014 Passat TDI. Not quite as good as I had wanted. but a good deal. Keffer's price was lower than any other VW dealer around and in the end it made it worth an hour and a half drive to the dealership. The deal was a long time in the making but thanks to Rollin's continued efforts, I got the car I wanted at near the original offer I made for it. Rollin continued going back to his managers and presenting my offer and after several weeks they countered with an offer I could accept. It was real close to my offer (only a few hundred dollars difference). Once a price was agreed upon, Keffer emailed me a signed offer and I drove down to pick up my new Passat SE TDI. Rollin knew I had a three hour round trip so he got as much of the paperwork and other formalities out of the way before I arrived at the dealership. Once I was there, it took about a half hour to get with a finance person and sign the paper work. I've had my Passat less than a week and so far it has been a pleasure to drive, better than my 2010 Jetta TDI and roomier. The fuel mileage has exceeded to EPA estimate by a considerable amount. The overall experience was good. It would have been great if Keffer had accepted my offer when I first made it. That was the only negative point in the sale.

Tim Black at Keffler Volkswagen - Huntersville, NC is one of the best sales people I've had the pleasure of working with. He was very flexible and understanding of my needs. As I was considering a purchase of a Volkswagen for the first time, I changed my mind in regards to the model. Tim was very accommodating and did not try to force me to stick with my original plan. He made arrangements for me to come in and do another test drive. During the drive, he was relaxed and not overbearing. Once we returned to the lot, he pointe out some of the unique features of this model. This entire experience has been enjoyable! He sent me out with figures to take home for pondering and discussion. I have now made my decision. I am going to be a proud owner of a Volkswagen Tourig! Thank you Tim Black!

Keffer Volkswagen in Huntersville has been a very positive experience. We were given ample opportunity to ask any questions necessary about any vehicle and received a prompt and more than sufficient response. Our sales rep, Tim Black, was very attentive and respectful of our needs to discuss the offer with another party once we left the dealership and the time to acquire proper financing to meet our needs. He even answered a question regarding another vehicle that had nothing to do with this potential sale.

just drove home our new 2014 tdi wagon - 2nd car we have purchased from this dealership at a great price. Timbo made shopping a pleasure and and Dwayne made the financing smooth. With the beautiful showroom and modern lounge area, keeping up maintenance will be a pleasure when visiting Keffer VW.