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Keffer Volkswagen

(682 reviews)
Visit Keffer Volkswagen
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed

Reviews

(682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The Boom.com customer service🏁😍

There no words to describe the excellent customer service I love how Miss Angie...she sooo nice n she always look out for me about my jetta

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service, friendly, accommodating

This was my third Volkswagen I just purchase. My first time at Keffer Volkswagen, but not my last! They were by far the best and most professional dealers I have dealt with. The salesman that helped me with my new purchase was Taylor Greene, he was not only knowledgeable about the models I was interested in, he was patient with me when taking them for a spin. I am one hundred percent satisfied with my new Volkswagen and the customer service at Keffer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Any/Everytime.

Great place to be whether to buy a Car or to get it serviced. Best pricing and better service. They stand behind their workmanship. 5 star!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome service

Car was taken into Keffer for a needed oil change in which I didn't want to sit around and wait. So at that time the AWESOME repairman named Jason explained a Lyft could be called to take me home and when service was completed Lyft would be called again. After my car was done by Jason who provided excellent care he gave suggested services that could be provided by Keffer so my car continues to be in tip top shape. Gooooo Jason!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service visit and all the work was done great

Dropped off my niece's 2017 VW Passat, for a oil change, new tires, and a full detail. Everything was done great and after the car was detailed, it was sparkling like showroom condition! We decided to leave the car with Matt Sutton for a few days since it was dropped off on a Friday afternoon, and he was very accommodating and kept us informed regularly of the progress. I like the easy going nature of the dealership and the ease of setting up a appointment. Thank you again, Matt!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy, excellent, efficient

Staff is super friendly, very efficient, relaxed vibe and I am super happy with my new car!!! Best VW dealership I've worked with! Didn't feel intimidated and wasn't there for hours negotiating. Definetly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Keffer VW Service is Excellent!

I have had my 2017 Passat in the Keffer VW Service department twice now for regularly scheduled maintenance, and the people have been incredibly professional, courteous, and attentive. Tammy Hough is the contact that has helped me most often, and she is awesome! I would recommend you use Keffer for your service work on your VW. Don't have a VW? Get one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service area

Matt was a great help. He explained everything to me and did right by me and my car also gets back to me nice and clean.🌻🌻🌻🌻

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Buying Experience

Just purchased a 2019 Tiguan from Keffer; worked with Marlon Morris who was top notch - he was very knowledgeable of the product line, and except for having a few issues with the correct car and getting the VIN right on the paperwork everything went very smoothly. I would recommend Keffer to all who are thinking of purchasing a new VW; I have purchased 4 cars from them now and wouldn't go anywhere else. Thanks also to Steven White the sales manager, Jeff Hayden and finance person Sean Bartol; customer service was over the top!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Buying Experience

Recently purchased a 2019 Tiguan from Keffer - this is the 4th car I have purchased from Keffer - all in all a great experience - customer service was excellent from my sales rep Marlon to the sales Manager Steven White to the finance person Sean Bartol - all very professional and I would highly recommend Keffer for your next buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.