Reviews
The Boom.com customer service🏁😍
There no words to describe the excellent customer service I love how Miss Angie...she sooo nice n she always look out for me about my jetta
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service, friendly, accommodating
This was my third Volkswagen I just purchase. My first time at Keffer Volkswagen, but not my last! They were by far the best and most professional dealers I have dealt with. The salesman that helped me with my new purchase was Taylor Greene, he was not only knowledgeable about the models I was interested in, he was patient with me when taking them for a spin. I am one hundred percent satisfied with my new Volkswagen and the customer service at Keffer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Any/Everytime.
Great place to be whether to buy a Car or to get it serviced. Best pricing and better service. They stand behind their workmanship. 5 star!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome service
Car was taken into Keffer for a needed oil change in which I didn't want to sit around and wait. So at that time the AWESOME repairman named Jason explained a Lyft could be called to take me home and when service was completed Lyft would be called again. After my car was done by Jason who provided excellent care he gave suggested services that could be provided by Keffer so my car continues to be in tip top shape. Gooooo Jason!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service visit and all the work was done great
Dropped off my niece's 2017 VW Passat, for a oil change, new tires, and a full detail. Everything was done great and after the car was detailed, it was sparkling like showroom condition! We decided to leave the car with Matt Sutton for a few days since it was dropped off on a Friday afternoon, and he was very accommodating and kept us informed regularly of the progress. I like the easy going nature of the dealership and the ease of setting up a appointment. Thank you again, Matt!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy, excellent, efficient
Staff is super friendly, very efficient, relaxed vibe and I am super happy with my new car!!! Best VW dealership I've worked with! Didn't feel intimidated and wasn't there for hours negotiating. Definetly recommend
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Keffer VW Service is Excellent!
I have had my 2017 Passat in the Keffer VW Service department twice now for regularly scheduled maintenance, and the people have been incredibly professional, courteous, and attentive. Tammy Hough is the contact that has helped me most often, and she is awesome! I would recommend you use Keffer for your service work on your VW. Don't have a VW? Get one.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service area
Matt was a great help. He explained everything to me and did right by me and my car also gets back to me nice and clean.🌻🌻🌻🌻
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Buying Experience
Just purchased a 2019 Tiguan from Keffer; worked with Marlon Morris who was top notch - he was very knowledgeable of the product line, and except for having a few issues with the correct car and getting the VIN right on the paperwork everything went very smoothly. I would recommend Keffer to all who are thinking of purchasing a new VW; I have purchased 4 cars from them now and wouldn't go anywhere else. Thanks also to Steven White the sales manager, Jeff Hayden and finance person Sean Bartol; customer service was over the top!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Buying Experience
Recently purchased a 2019 Tiguan from Keffer - this is the 4th car I have purchased from Keffer - all in all a great experience - customer service was excellent from my sales rep Marlon to the sales Manager Steven White to the finance person Sean Bartol - all very professional and I would highly recommend Keffer for your next buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car