Reviews
I went to get my car inspected. Scott was the rep who helped me. Such a pleasant and caring rep. I had to get new brakes. Scott took care of appointment. When I got there for new brakes Scott was so pleasant. He kept me posted on how things were going. Great staff at Modern Toyota. Thank you. Oh the nice lady who works there passed out goodies. What a nice treat!
I went to get my car inspected. Scott was the rep who helped me. Such a pleasant and caring rep. I had to get new brakes. Scott took care of appointment. When I got there for new brakes Scott was so pleasant. He kept me posted on how things were going. Great staff at Modern Toyota. Thank you. Oh the nice lady who works there passed out goodies. What a nice treat!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Blair! We're thrilled to hear that Scott provided you with excellent service during your inspection and brake appointment. It's great to know that our team at Modern Toyota made your experience enjoyable, and we appreciate you mentioning the little treats as well! Looking forward to seeing you again for your future needs. Safe driving! Best, The Modern Toyota Team
Very nice people! They will make sure you’re happy with your purchase and get you a good deal. Shout out to Andre!
Very nice people! They will make sure you’re happy with your purchase and get you a good deal. Shout out to Andre!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Alvin! We’re thrilled to hear that you had a great experience with us at Modern Toyota. Our team, including Andre, is dedicated to ensuring our customers are happy with their purchases. We appreciate your feedback and hope to see you again soon! Best, The Modern Toyota Team
I usually have a good experience with the service department. Today for whatever reason the wait was terribly long. I got here at 11:03 this morning. I'm still waiting for my car itd 3:27pm. Granted I didn't have an appointment but I came for an oil change. They recommended tire rotation which I agreed to. I only received one update. Only got another update when I approached the Concierge. I have never waited this long for service
I usually have a good experience with the service department. Today for whatever reason the wait was terribly long. I got here at 11:03 this morning. I'm still waiting for my car itd 3:27pm. Granted I didn't have an appointment but I came for an oil change. They recommended tire rotation which I agreed to. I only received one update. Only got another update when I approached the Concierge. I have never waited this long for service
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- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback regarding your recent experience at Modern Toyota, Monica. We appreciate your loyalty and are glad to hear you've usually had good experiences with our service department. However, we understand that the long wait during your visit today was frustrating. We strive to keep our customers informed. Please feel free to reach out to us directly so we can discuss your concerns further and ensure a better experience in the future. Thank you again for your feedback. Best, The Modern Toyota Team
The customer service team is always polite and helpful.. we bought our Prius here and always get service here.
The customer service team is always polite and helpful.. we bought our Prius here and always get service here.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Bonnie! We’re thrilled to hear that you’ve had positive experiences with our customer service team and that you chose Modern Toyota for your Toyota Prius. We appreciate your loyalty and look forward to serving you again in the future! Best, The Modern Toyota Team
I purchased a new vehicle here and love the ease of scheduling service appointments. the staff are always friendly and helpful.
I purchased a new vehicle here and love the ease of scheduling service appointments. the staff are always friendly and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Sincere thanks for this positive feedback, Martin! We're delighted to hear that you love your new vehicle and appreciate the ease of scheduling service appointments at Modern Toyota. Our team strives to provide friendly and helpful service, and your feedback means a lot to us. We look forward to seeing you again soon! Best, The Modern Toyota Team
Men in service area are always very polite. Cleaning guy was polite and helpful. Love app to be able to make appointments for service
Men in service area are always very polite. Cleaning guy was polite and helpful. Love app to be able to make appointments for service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Tina! We’re delighted to hear that our service team and the cleaning staff provided you with such a positive experience. It’s great to know you love our app for making service appointments easier. We appreciate your feedback and look forward to seeing you again at Modern Toyota! The Modern Toyota Team
Great service and great experience all , especially the lobby with refreshments and multiple charging areas
Great service and great experience all , especially the lobby with refreshments and multiple charging areas
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the great service and your experience at Modern Toyota. We’re glad you appreciated the lobby amenities like refreshments and charging areas. Our team looks forward to welcoming you back for your next visit! Best, The Modern Toyota Team
Wonderful service in all areas from sales to service. TOP NOTCH!! You'll never regret going here
Wonderful service in all areas from sales to service. TOP NOTCH!! You'll never regret going here
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We truly appreciate your kind words about our team at Modern Toyota and are thrilled to hear that you had a wonderful experience from sales to service. Our team looks forward to welcoming you back on your next visit! Best, The Modern Toyota Team
they have best service department anywhere,and Reno is the best service advisor,he has give great service for over 15 years.
they have best service department anywhere,and Reno is the best service advisor,he has give great service for over 15 years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Dwayne! We’re thrilled to hear that you had a great experience with our service department and that Reno provided you with exceptional service. His dedication over the years is truly appreciated. We look forward to seeing you again at Modern Toyota! Best, The Modern Toyota Team
Thank you and keep up the Great service
My appointment time was as scheduled and they had time for an extra service today.
My appointment time was as scheduled and they had time for an extra service today.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We’re happy to hear your appointment at Modern Toyota went smoothly and that our team could accommodate an extra service for you. We appreciate your support and look forward to serving you again. Best, The Modern Toyota Team