Modern Toyota

BOUGHT MY CAR FROM DAN SANTARELLI AT MODER TOYOTA, BEST CAR DEAL I,VE HAD IN A LONG TIME. BEST PRICES AND QUALITY SERVICE. I LOOKED FOR A LONG TIME TO GET THE BEST DEAL AND FOUND IT IN MY OWN BACK YARD HERE AT MODERN TOYOTA. DON'T WAST TIME ANYWHERE ELSE. CALL DAN TO GET THE BEST PRICES IN NORTH CAROLINA.

Bought a new Prius a couple weeks ago, and it was such a great experience. As soon as we pulled up onto the lot, there were several salesmen waiting at the front to greet every customer. As soon as we got out of our car, Mr. Gopal walked up to us (we did not even get very far from our car) and introduced himself with a friendly smile. This already set the tone because at another dealership, we did not receive any greeting, and no one offered to help until we asked. Right from the start, we knew that we were dealing with a location who truly cares about customer service. We told Mr. Gopal what we were looking for. We were not exactly sure which model Prius, so Mr. Gopal showed us several models and their features. After test driving, we knew that we really liked the Prius; however, we were not too fond of the selection of exterior/interior color combinations on the lot. Mr. Gopal did such an amazing job finding the color car we wanted with all the features. It took a couple of weeks until he found the car, but he found the car we were looking for. He never pressured us into buying a car from their lot or a car that matched our description but was in Atlanta, GA (which would have added ~400mi to the car – which we did not want). After purchasing the car, Mr. Gopal made sure we had the extra stuff that we asked for ready for us the following week. He greeted me right when I pulled into the parking lot and walked with me to get the extra stuff and have them installed. Mr. Gopal truly shows exemplary customer service. He cares for his customers, and he always has a smile on his face. Thank you so much a great buying experience!

Nancy Smith knows her product and all features, showed them all to me and had me use them. Nancy should train new sales people in customer care and product. Will recommend Nancy to all. Closing was so easy, good experience. 5 star, Modern! So many great people at this Peters Creek location