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Modern Toyota

(10,509 reviews)
Visit Modern Toyota
Sales hours: 9:00am to 8:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:30pm 7:30am–6:00pm
Tuesday 9:00am–8:30pm 7:30am–6:00pm
Wednesday 9:00am–8:30pm 7:30am–6:00pm
Thursday 9:00am–8:30pm 7:30am–6:00pm
Friday 9:00am–8:30pm 7:30am–6:00pm
Saturday 9:00am–5:30pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-3513 (888) 568-3513
Used (877) 722-6170 (877) 722-6170
Service (336) 793-0460 (336) 793-0460

Reviews

(10,509 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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A Sparkling Dealership in Every Way!

Like any car buying experience, it takes time. The time it took us was well spent. Our saleswoman (Mom Garner) found us a RAV4 Limited that suited our desires to a "T". She was Outstanding in every way. The Professional Staff likewise did a Fantastic job in ushering us through every step of the purchase process with Professional Care and Courtesy. Shop Modern Toyota for a Great Deal and Service>

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Modern Toyota Team

Great service

Everything from the check in (Nathan) to the reception room was great. The service of the car was excellent. They finished my car earlier than expected. Great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The Modern Toyota Team

Great

Fast and friendly service. Angela was a big help. Personable and caring. Helpful and concerned about the issues I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Modern Toyota Team

Awesome sales experience

First time having to wait on car and Justin kept us up to date and helped us on every aspect of buying the car great painless experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Modern Toyota Team

Great service

Easy access and quick service. Clean and comfortable facilities for the customers. Free soda, water and coffee. I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, The Modern Toyota Team

modern toyota

everything!!!!!!!!!!!All the people were very helpfull.The waiting room and restrooms were very clean!The refeshments were great!The coffee was hot and fresh!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Modern Toyota Team

Great service

They took time to explain their work thought they did a great job and was please with the way staff handled the process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The Modern Toyota Team

Service Advisor Reno

Reno, the service advisor, is the very best of the best. He’s the standard for excellence. He should train others

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, The Modern Toyota Team

Great service

Prompt uptake of my vehicle and attention to the fact that inspection was due soon and needed new wiperblades. Very pleasantcustomer service rep

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the feedback, Amy! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, The Modern Toyota Team

Great service

Prompt service....thorough explanation from Nathan.... Inviting waiting area with amenities...... Nathan is an outstanding representative of Modern Toyota... Pleased with complimentary service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, The Modern Toyota Team