Reviews
Great service, clean facilities.
My service adviser, Richard Barco, clearly explained to me what was going on on my 100,000 mile service. He gives me confidence that the service will be done expertly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jerry, thank you for the awesome feedback! You're right, Richard is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Best, The Modern Toyota Team
Modern Toyota
Everyone was very nice. The service guy was helpful and kept me informed. I always get great service when I bring my car to Modern Toyota!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, The Modern Toyota Team
Great Service
Good prompt service. Friendly and helpful service personnel. Even though I was late for my appointment, my needs were handled very promptly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Best, The Modern Toyota Team
People were great
The people were courteous (service advisor Steven) and the shuttle driver Richard were great! It Appears a great job was done repairing my truck.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Best, The Modern Toyota Team
Thank you such a nice place
Friendly fast service. Thiis was the first time I visited the service area and I felt welcomed. I purchased a used car had it checked out and serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Crystil, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, The Modern Toyota Team
Great service, clean facility, snacks
The customer service and the way they treated me as well as kept me informed while things where going on. This was perfect
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Best, The Modern Toyota Team
Best service ever.
Very polite and professional to me and was very considerate to keep me informed on my vehicles status. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Donnie, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, The Modern Toyota Team
Exceptional service with our advisor
Our advisor, Reno Voss, goes above and beyond at each visit to ensure we are taken care of correctly. We never have to follow up with status of our service as he keeps us informed which is extremely important!!
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Myra, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Reno went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Best, The Modern Toyota Team
Timely service and professional service advisor.
Informative, courteous service from Richard. Also, the estimated wait time was spot-on actual time. Anti-Covid measures were in place in huge, socially-distanced waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you taking a moment to leave us this wonderful feedback! The safety and satisfaction of our customers is our highest priority, and we're happy to learn you felt comfortable during the entire transaction. Let us know if there's anything else we can do for you! Best, The Modern Toyota Team
2010 Prius runs like new!
Knowledgeable fast friendly service. Purchased the 2010 Prius in 2014. The used car salesman was driving it so that was the one I wanted I knew it would be good. This has been the best car for my daughter, very good on gas and no major problems. Modern Toyota has repaired this car for the past two or three years and I would not take it anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Suzanne and thank you! We can't tell you how much we appreciate your customer loyalty! Best, The Modern Toyota Team