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Westcott Automotive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (66 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (66 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westcott Automotive from DealerRater.

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Frustrating!

Frustrating! They simply would not provide the exalt information that I requested. I ask them repeatedly for specific info and each response was evasive.

Frustrating!

Frustrating! They simply would not provide the exalt information that I requested. I ask them repeatedly for specific info and each response was evasive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Tabitha bad experience

Very bad experience with Tabitha had appointment before taking half hour drive I confirmed the appointment Once I arrived she's showing the same truck to somebody else I had to take a day off just to play her game no apology she thought it was a big joke somebody offered me a cup of coffee just use your imagination where to put that cup of coffee.

Tabitha bad experience

Very bad experience with Tabitha had appointment before taking half hour drive I confirmed the appointment Once I arrived she's showing the same truck to somebody else I had to take a day off just to play her game no apology she thought it was a big joke somebody offered me a cup of coffee just use your imagination where to put that cup of coffee.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Owner representative

Friendly staff, clean reception area, quick service turnaround. Will use again if need arises. Have used on several occasions. Always satisfied with the quality of work.

Owner representative

Friendly staff, clean reception area, quick service turnaround. Will use again if need arises. Have used on several occasions. Always satisfied with the quality of work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, The David Westcott Buick GMC Team.

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Wescott Body Shop

Rose in the body shop is awesome! She made getting my car repaired a simple, seamless process! I highly recommend their body shop for any repairs.

Wescott Body Shop

Rose in the body shop is awesome! She made getting my car repaired a simple, seamless process! I highly recommend their body shop for any repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Regards, The David Westcott Buick GMC Team.

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Ford f 150

It was a Fast and easygoing experience. Tabitha was extremely caring and helpful with every step of the way. I did not feel like I was or pressured to do something.

Ford f 150

It was a Fast and easygoing experience. Tabitha was extremely caring and helpful with every step of the way. I did not feel like I was or pressured to do something.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Valued Customer

We always enjoy visiting the Westcott Service Department and recently the Westcott Body Shop. They are friendly and professional and always give the extra effort to make sure we get exactly what we’re looking for in-service or repairs. They always take good care of us and we look forward to seeing them. We highly recommend their services.

Valued Customer

We always enjoy visiting the Westcott Service Department and recently the Westcott Body Shop. They are friendly and professional and always give the extra effort to make sure we get exactly what we’re looking for in-service or repairs. They always take good care of us and we look forward to seeing them. We highly recommend their services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Buick Enclave

Saw a great “advertised” price on the vehicle we were looking for, set up an appointment, already had financing set up through my bank, and was ready to deal; however got there and they advised the out the door price was about $4000 more than advertised online. Complete waste of my time

Buick Enclave

Saw a great “advertised” price on the vehicle we were looking for, set up an appointment, already had financing set up through my bank, and was ready to deal; however got there and they advised the out the door price was about $4000 more than advertised online. Complete waste of my time

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Competent and happy saleswoman

We had a complicated situation. Desiree helped us through everything with patience. We were very pleased with our final deal and love our new car!

Competent and happy saleswoman

We had a complicated situation. Desiree helped us through everything with patience. We were very pleased with our final deal and love our new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Al Walden

Great salesperson Desiree Minor meeting our needs and getting us the perfect car. This is our second purchase at Westcott and are completely satisfied. Al and Linda Walden

Al Walden

Great salesperson Desiree Minor meeting our needs and getting us the perfect car. This is our second purchase at Westcott and are completely satisfied. Al and Linda Walden

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Deal

Thanks to Jessica, JR and Stefanie! My experience was great and I have already recommended Westcott to a friend. The process was simple and the staff did not pressure me. Thank you for your patience everyone. See you soon for maintenance!

Excellent Deal

Thanks to Jessica, JR and Stefanie! My experience was great and I have already recommended Westcott to a friend. The process was simple and the staff did not pressure me. Thank you for your patience everyone. See you soon for maintenance!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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